Arun Singh

Operations Associate

Greater Delhi, Delhi, India13 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 12 years of logistics and last-mile operations experience.
  • Proven track record in process optimization and team coordination.
  • Strong focus on accountability and operational compliance.
Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a focus on operational efficiency.

Contact

Skills

Core Skills

Operational EfficiencyLogistics ManagementLast-mile DeliveryTeam ManagementInventory Management

Other Skills

Data AnalysisProcurementPerformance ReportingDelivery ManagementService-Level Agreements (SLA)Route PlanningStock ControlHigh Performance TeamsProcurement ManagementMusic PhotographyHindiFleet OperationsInvoice ProcessingZscaler Zero Trust ExchangeLoss Mitigation

About

With over 12 years of experience in logistics and last-mile operations, I have consistently delivered results through process optimization, team coordination, and a strong focus on accountability. Currently working as a Senior Executive at Safexpress Pvt. Ltd., I am responsible for managing device assets and operational compliance across Pan India. Previously, I gained hands-on experience with leading logistics firms like Amazon and Blue Dart, which helped build a strong foundation in operational efficiency, vendor coordination, and customer satisfaction. Known for my problem-solving approach, attention to detail, and commitment to ownership, I’m always open to learning and taking on new challenges in the logistics and supply chain domain. 🔹 Strong knowledge of asset control, reporting, and team handling 🔹 Skilled in MS Office, operational tools, and compliance processes 🔹 Focused on growth, accountability, and continuous improvement

Experience

13 yrs
Total Experience
2 yrs 7 mos
Average Tenure
3 yrs 5 mos
Current Experience

Safexpress private limited

Senior Executive

Dec 2022Present · 3 yrs 5 mos · Gurugram, Haryana, India · On-site

  • Lead Pan-India SafeDrop device operations
  • including procurement, allocation, usage tracking,
  • performance reporting, and managing loss/damage
  • deductions.
  • Implement strict accountability measures to
  • minimize losses and ensure compliance across the
  • delivery network.
  • Directly report to GM (Head of Delivery Relationship
  • Management) for strategic alignment and decision-
  • making.
  • Supporting Responsibilities:
  • Oversee Kerala region last-mile delivery operations,
  • optimizing vehicle movement and reducing
  • absenteeism.
  • Monitor daily off-road vehicle status (Day Minus
  • One reports) to identify and resolve non-movement
  • issues promptly.
  • Review and resolve discrepancies in trip sheets to
  • enhance financial and operational accuracy.
  • Generate and analyze MIS and performance reports
  • to improve SafeDrop utilization and delivery
  • success.
Data AnalysisProcurementOperational EfficiencyLogistics Management

M&m logistics

Team Lead

Nov 2020Nov 2022 · 2 yrs · Delhi, India · On-site

  • Led a team of 40 delivery associates (bikers), 30+ van
  • drivers, and 35+ stores at Amazon station,
  • managing 3,500–4,000 last-mile packages daily.
  • Coordinated package segregation and route
  • planning using ZBRI software, assigning optimized
  • routes to delivery associates and store shipments for
  • timely delivery.
  • Managed orphan packages, lost & damaged items,
  • ensuring proper documentation and resolution.
  • Generated and analyzed daily performance reports to
  • track delivery efficiency,team productivity, and
  • process improvements.
  • Maintained 97%+ delivery success rate, minimizing
  • shrinkage and attrition.
Delivery ManagementService-Level Agreements (SLA)Last-Mile DeliveryTeam Management

Udaan.com

Operations Team Lead

Dec 2019May 2020 · 5 mos · Greater Delhi Area · On-site

  • Lead Pan-India SafeDrop device operations
  • including procurement, allocation, usage tracking,
  • performance reporting, and managing loss/damage
  • deductions.
  • Implement strict accountability measures to
  • minimize losses and ensure compliance across the
  • delivery network.
  • Directly report to GM (Head of Delivery Relationship
  • Management) for strategic alignment and decision-
  • making.
  • Supporting Responsibilities:
  • Oversee Kerala region last-mile delivery operations,
  • optimizing vehicle movement and reducing
  • absenteeism.
  • Monitor daily off-road vehicle status (Day Minus
  • One reports) to identify and resolve non-movement
  • issues promptly.
  • Review and resolve discrepancies in trip sheets to
  • enhance financial and operational accuracy.
  • Generate and analyze MIS and performance reports
  • to improve SafeDrop utilization and delivery
  • success.
Stock ControlInventory Management

Blue dart

2 roles

Senior Territory Service Representative

Promoted

Feb 2015Oct 2019 · 4 yrs 8 mos

  • Handled all Outward Operations and Last Mile Delivery. Regular follow-ups with STR for Credit Cards, Passports and for E-Tails shipments Delivery. Operation of the Service Centre. Handled an entire team of the branch and maintained their Reports (Daily, Weekly & Monthly) and send it to Senior Managers. Coordinate with HUB/ Transport Team for load. Load received & Segregate the Packets by their Pin code. Assigning Delivery and make DRS for delivery staff of all shipments in entire location ( Pin code area ) wise. Coordinate with Delivery Executives for delivery status and Update the same in company software. Collected the COD Amount and Deposited the same in company Account. Create MIS Reports and Data Reports in EOD and sent the same to the Seniors & HUB.
Stock ControlLast-Mile Delivery

Senior Service Representative

Feb 2015Oct 2019 · 4 yrs 8 mos

Vulcan xpress

Management Information System Executive

Jul 2012Jan 2015 · 2 yrs 6 mos · New Delhi, Delhi, India

  • Handling Last mile operations supervise a team of 40 Delivery Associates. Arranging Delivery for the E-Commerce partner Amazon. Maintained all Data & records daily basis. Assisting customers and addressing their concerns Handling all merchandising, inventory control, ordering, cash control, cash handling and maintenance. Listing Customers complaints regarding service delivery and resolve them asap. Creating Reports on daily basis & monthly basis.

Education

Delhi University

Bachelor of Arts - BA — Hindi Language and Literature

Aug 2011Oct 2015

Delhi University

Bachelor's degree — Hindi Language and Literature

Jul 2011Oct 2015

University of Delhi

Bachelor of Arts - BA

Jul 2011Oct 2015

Delhi University

Bachelor of Arts - BA

Jan 2011Jan 2014

INDIAN INSTITUTE OF COMPUTER NETWORKING TECHNOLOGIES PRIVATE LIMITED

Diploma — (COPA) COMPUTER OPERATOR & PROGRAMMING ASSISTANT

Jan 2012Jan 2013

Central Board of Secondary Education

High School Diploma — High School/Secondary Diplomas and Certificates

Jan 2005Jan 2006

Delhi University

Bachelor of Arts - BA — Arts

University of Delhi

Bachelor of Arts

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