Arun Singh

Operations Associate

Greater Delhi, Delhi, India13 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 12 years of logistics and last-mile operations experience.
Proven track record in process optimization and team coordination.
Strong focus on accountability and operational compliance.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a focus on operational efficiency.

Contact

arun.aries03@gmail.com LinkedIn

Skills

Core Skills

Operational EfficiencyLogistics ManagementLast-mile DeliveryTeam ManagementInventory Management

Other Skills

Data AnalysisProcurementPerformance ReportingDelivery ManagementService-Level Agreements (SLA)Route PlanningStock ControlHigh Performance TeamsProcurement ManagementMusic PhotographyHindiFleet OperationsInvoice ProcessingZscaler Zero Trust ExchangeLoss Mitigation

About

With over 12 years of experience in logistics and last-mile operations, I have consistently delivered results through process optimization, team coordination, and a strong focus on accountability. Currently working as a Senior Executive at Safexpress Pvt. Ltd., I am responsible for managing device assets and operational compliance across Pan India. Previously, I gained hands-on experience with leading logistics firms like Amazon and Blue Dart, which helped build a strong foundation in operational efficiency, vendor coordination, and customer satisfaction. Known for my problem-solving approach, attention to detail, and commitment to ownership, I’m always open to learning and taking on new challenges in the logistics and supply chain domain. 🔹 Strong knowledge of asset control, reporting, and team handling 🔹 Skilled in MS Office, operational tools, and compliance processes 🔹 Focused on growth, accountability, and continuous improvement

Experience

13 yrs

Total Experience

2 yrs 7 mos

Average Tenure

3 yrs 5 mos

Current Experience

Safexpress private limited

Senior Executive

Dec 2022 – Present · 3 yrs 5 mos · Gurugram, Haryana, India · On-site

Lead Pan-India SafeDrop device operations
including procurement, allocation, usage tracking,
performance reporting, and managing loss/damage
deductions.
Implement strict accountability measures to
minimize losses and ensure compliance across the
delivery network.
Directly report to GM (Head of Delivery Relationship
Management) for strategic alignment and decision-
making.
Supporting Responsibilities:
Oversee Kerala region last-mile delivery operations,
optimizing vehicle movement and reducing
absenteeism.
Monitor daily off-road vehicle status (Day Minus
One reports) to identify and resolve non-movement
issues promptly.
Review and resolve discrepancies in trip sheets to
enhance financial and operational accuracy.
Generate and analyze MIS and performance reports
to improve SafeDrop utilization and delivery
success.

Data AnalysisProcurementOperational EfficiencyLogistics Management

M&m logistics

Team Lead

Nov 2020 – Nov 2022 · 2 yrs · Delhi, India · On-site

Led a team of 40 delivery associates (bikers), 30+ van
drivers, and 35+ stores at Amazon station,
managing 3,500–4,000 last-mile packages daily.
Coordinated package segregation and route
planning using ZBRI software, assigning optimized
routes to delivery associates and store shipments for
timely delivery.
Managed orphan packages, lost & damaged items,
ensuring proper documentation and resolution.
Generated and analyzed daily performance reports to
track delivery efficiency,team productivity, and
process improvements.
Maintained 97%+ delivery success rate, minimizing
shrinkage and attrition.

Delivery ManagementService-Level Agreements (SLA)Last-Mile DeliveryTeam Management

Udaan.com

Operations Team Lead

Dec 2019 – May 2020 · 5 mos · Greater Delhi Area · On-site

Lead Pan-India SafeDrop device operations
including procurement, allocation, usage tracking,
performance reporting, and managing loss/damage
deductions.
Implement strict accountability measures to
minimize losses and ensure compliance across the
delivery network.
Directly report to GM (Head of Delivery Relationship
Management) for strategic alignment and decision-
making.
Supporting Responsibilities:
Oversee Kerala region last-mile delivery operations,
optimizing vehicle movement and reducing
absenteeism.
Monitor daily off-road vehicle status (Day Minus
One reports) to identify and resolve non-movement
issues promptly.
Review and resolve discrepancies in trip sheets to
enhance financial and operational accuracy.
Generate and analyze MIS and performance reports
to improve SafeDrop utilization and delivery
success.

Stock ControlInventory Management

Blue dart

2 roles

Senior Territory Service Representative

Promoted

Feb 2015 – Oct 2019 · 4 yrs 8 mos

Handled all Outward Operations and Last Mile Delivery. Regular follow-ups with STR for Credit Cards, Passports and for E-Tails shipments Delivery. Operation of the Service Centre. Handled an entire team of the branch and maintained their Reports (Daily, Weekly & Monthly) and send it to Senior Managers. Coordinate with HUB/ Transport Team for load. Load received & Segregate the Packets by their Pin code. Assigning Delivery and make DRS for delivery staff of all shipments in entire location ( Pin code area ) wise. Coordinate with Delivery Executives for delivery status and Update the same in company software. Collected the COD Amount and Deposited the same in company Account. Create MIS Reports and Data Reports in EOD and sent the same to the Seniors & HUB.

Stock ControlLast-Mile Delivery

Senior Service Representative

Feb 2015 – Oct 2019 · 4 yrs 8 mos

Vulcan xpress

Management Information System Executive

Jul 2012 – Jan 2015 · 2 yrs 6 mos · New Delhi, Delhi, India

Handling Last mile operations supervise a team of 40 Delivery Associates. Arranging Delivery for the E-Commerce partner Amazon. Maintained all Data & records daily basis. Assisting customers and addressing their concerns Handling all merchandising, inventory control, ordering, cash control, cash handling and maintenance. Listing Customers complaints regarding service delivery and resolve them asap. Creating Reports on daily basis & monthly basis.