Ashis Ghadai — Operations Associate

Driven banking professional currently working as a Senior Customer Support Executive (PO) at Tamilnad Mercantile Bank, with hands-on experience in customer service, banking operations, and financial transactions. This role has provided practical exposure to core banking processes, including handling customer queries, fund transfers (NEFT, RTGS, IMPS), account services, and ensuring compliance with KYC and regulatory guidelines. Focused on delivering efficient service while maintaining accuracy, trust, and customer satisfaction. Alongside practical experience, I am continuously building strong domain knowledge in banking, financial services, and digital payment systems. I am particularly interested in understanding how modern banking is evolving with technology. With a strong learning mindset and attention to detail, my goal is to grow within the BFSI sector by developing expertise that bridges operations, customer experience, and financial systems, while contributing meaningfully to organizational success.

Stackforce AI infers this person is a Banking and Financial Services professional with a focus on customer support and operations.

Location: Bhubaneswar, Odisha, India

Experience: 1 yr 5 mos