Ashish Nijhara

CEO

Gurgaon, Haryana, India18 yrs 7 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • 20+ years in AI-driven SaaS product leadership.
  • Expert in transforming enterprise products into scalable platforms.
  • Strong advocate for Agile and DevOps practices.
Stackforce AI infers this person is a SaaS Product and Technology Leader with extensive experience in AI and cloud-native architectures.

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Skills

Core Skills

Product StrategySaas Platform Architecture

Other Skills

Software ArchitectureProduct ManagementTechnology ManagementPositioning (Marketing)AI-enabled product capabilitiesAgile product developmentDevOpsCI/CDJavaSOAEnterprise ArchitectureCloud ComputingRequirements AnalysisAgile MethodologiesSoftware Development Life Cycle (SDLC)

About

I build AI-driven enterprise SaaS products and platforms that create customer value and scalable business growth. Chief Technology & Product Officer with 20+ years of experience leading product strategy, platform evolution, and engineering execution for enterprise software businesses. My work focuses on transforming enterprise products into scalable SaaS platforms, combining product vision, AI innovation, and modern cloud-native architectures to deliver differentiated customer experiences. My career journey spans global technology companies including SAP, Samsung, and Chegg, culminating in executive leadership roles responsible for both product direction and technology strategy. I specialize in platform transformation — evolving products from single solutions into scalable ecosystems that unlock new capabilities, integrations, and long-term business value. Currently leading product vision, platform strategy, and engineering organizations building AI-enabled SaaS platforms designed for scale, reliability, and continuous innovation. Areas of focus include AI-driven enterprise applications, SaaS platform architecture, distributed systems, and building high-performing product and engineering teams. I believe great products emerge from cohesive teams, strong engineering culture, and relentless customer focus. Interested in conversations around AI platforms, enterprise SaaS, product strategy, platform engineering, distributed systems, and building high-performing product and engineering organizations.

Experience

18 yrs 7 mos
Total Experience
2 yrs 3 mos
Average Tenure
3 yrs 1 mo
Current Experience

Acefone

Chief Product and Technology Officer

Apr 2023Present · 3 yrs 1 mo · Gurugram · On-site

  • Leading product vision, platform strategy, and engineering execution for enterprise communication and customer experience solutions, driving the evolution of the company from a single-product offering to a scalable SaaS platform ecosystem.
  • Led the product and platform transformation of the business, expanding from a single-product solution into a multi-capability enterprise communication platform serving thousands of global businesses.
  • Scaled a multi-tenant SaaS platform serving 6,000+ businesses globally, enabling reliable communication and customer engagement workflows for enterprises.
  • Defined the product roadmap and platform strategy, introducing new capabilities and integrations that expanded the product ecosystem and customer value.
  • Introduced AI-enabled product capabilities and intelligent automation to enhance customer experience and operational efficiency.
  • Built and led global product and engineering teams, strengthening collaboration between product, engineering, and customer-facing teams.
  • Established modern product and engineering practices including Agile product development, DevOps, CI/CD, and strong quality engineering standards to accelerate product delivery.
Software ArchitectureProduct ManagementTechnology ManagementProduct StrategyPositioning (Marketing)SaaS Platform Architecture

Chegg inc.

Director Of Engineering

Feb 2021Aug 2022 · 1 yr 6 mos

B2x care solutions

Head Of Technology

Jul 2018Feb 2020 · 1 yr 7 mos · New Delhi Area, India

  • Shifting the focus of the company from “Projects” to “Products”; teams have been mobilized and visions & goals defined to achieve a complete Digital Strategy.
  • Leading Definition of Product Vision, Strategy, Development & RoadMap of the B2X Platform following techniques like Domain Driven Design, Theme based Strategy definitions etc;
  • Enabling scalable modern system following cloud-native architectures such as Microservices, CQRS etc.
  • Defining Technology Governance in order to build highly autonomous yet engaging teams.
  • Ensuring an API first technology strategy is adhered to; For example, adherence to 12-factor principles is what we are striving for.
  • Striving to build a high-performance agile team (well versed with techniques such as TDD, clean code, CI/CD etc.) of engineers comprising of developers/architects/managers/devops
  • Building a curious organization (already getting recognized, see attachment), one that embraces failure and learns from it; One which is thorough & detail oriented.

Samsung electronics

Senior Development (Engineering) Manager

Nov 2017Jul 2018 · 8 mos · Delhi Area, India

  • Proposed new business cases increasing cloud revenue capabilities for Samsung Enterprise Visual Display Products
  • Ideas well received by Executive Presidents at Samsung; Prototypes around the ideas were enabled after the presentations.
  • Defined and delivered the roadmap for LDAP and Kerberos protocol enablement for Tizen (Samsung OS for TV); First-ever implementation on Tizen OS for a Samsung TV.
  • Proposed various new ideas for university collaboration with IIT Delhi and Samsung Research
  • Was granted projects on AI worth $$K to be executed in collaboration with IIT Delhi; Commercialization of the ideas planned for 2019.

Sap

Chief Product Architect

May 2015Oct 2017 · 2 yrs 5 mos · Bengaluru Area, India

  • Led teams to deliver enterprise software products on cost, time and with high quality.
  • Delivered one of the first Business Services on SAP Business Hub (API Gateway for SAP) following scalable Microservices architectures and distributed computing patterns.
  • Built a high-performance team of extreme programmers well versed with practices like Test Driven Development (TDD), clean code, pair programming etc.
  • Actively involved in hands-on design & development, performing code reviews, product specification refinements, product backlog planning and improving engineering processes.
  • Defined & delivered monitoring & operations KPI by automated delivery pipelines of products.
  • Ensure adherence to Product Standards such as performance, security, accessibility, internationalization, availability, scalability etc.
  • Seamless Many-to-Many management – Act as a bridge between product owners, devops and field representatives/customers to ensure smooth delivery of the products.
  • Instrumental in hiring at SAP; both for fresh graduates & experienced professionals.
  • Trainer and Coach on Microservices Architecture, Cloud Architectures, Domain Driven Design, and Agile Software Engineering (Extreme Programming) practices across multiple locations globally.
  • Agile Software Champion: Drive to imbibe Agile Software Engineering practices among colleagues
  • Identified new product opportunities by contributing to various Innovation Projects at SAP, some of the innovations have been made part of real product suites.
  • Built a cohesive team of strong programmers focusing on extreme programming practices; attrition rate was below 5%.
  • Revamped the engineering culture for various teams at SAP Labs Bangalore on modern software engineering practices improving delivery efficiencies of nearing 10%.
  • Represented SAP at various external and internal conferences/forums as a learner and technology evangelist.

In mind cloud

Senior Software Architect | Co-founding Engineer

Aug 2012Apr 2015 · 2 yrs 8 mos · Singapore

  • End-to-End engagement from bootstrapping to implementation to business (vision, design, development, test and deploy)
  • >Defined & delivered the platform vision, road map, execution plan & architecture.
  • > Identify and evaluate Semantic-Web with In-memory computing technologies to build the platform.
  • > Architect for the platform, built using semantic-web (OWL, Linked Data, RDF, SWRL, ‘Pellet-DL
  • Reasoner’ etc.) and in-memory computing technologies (SAP HANA platform).
  • > Defined, designed & coded the platform API’s; developed the deployment models for the platform.
  • Mentoring team members and helping them with the technology stack.
  • Was involved in various sales cycles; incorporated customer feedbacks in product strategy and vision.
  • Effectively managed partner engagements such as SAP and Clark & Parsia (now Stardog Union) and Open Source communities like Apache on behalf of the company.
  • Hire smart talents for the company, both laterals as well as fresh graduates; helped the company grow xxx% in human resources with just over a year’s timeframe.
  • Manage university collaborations with one of the world’s best universities/polytechnics from Singapore like NTU, NUS, Temasek etc.

Sap

3 roles

Principal Consultant Development

Apr 2011Jul 2012 · 1 yr 3 mos

  • Worked with global customers from different industry verticals such as Industrial Machinery & Construction, High Tech, Pharmaceutical Services, and FMCG etc.
  • Contributed to the pre-sales teams in shaping deals through evaluations, estimations, solution proposals & functional specifications.
  • Established competitive positioning of SAP Custom Development(SAP Innovative Business Solutions) in mobility platforms & product configurators such as SAP IPC/SSC.
  • Represented the team at global events such as SAP TechEd, FKOM (Field Kick off Meetings) etc.
  • Delivered projects with the profitability of over 40% and revenues in the range of 3 million euros.
  • Designed & Developed many applications on SAP Mobility Platform primarily NW Mobile, Sybase Unwired Platform 2.x, the co-innovation landscape of SAP and Sybase and Sybase Mobiliser Platform

Senior Consultant Development

Promoted

Jan 2010Mar 2011 · 1 yr 2 mos

Consultant Development

Mar 2008Dec 2009 · 1 yr 9 mos

Infosys technologies ltd.

Software Enineer

Aug 2005Feb 2008 · 2 yrs 6 mos

  • Development and maintenance of features for various releases of the applications for a UK based investment bank.

Indraprastha power generation co. ltd.

Intern

Dec 2004Feb 2005 · 2 mos · New Delhi Area, India

Bses delhi

Intern

Jun 2004Jul 2004 · 1 mo · New Delhi Area, India

Bharat heavy electricals limited

Trainee

Jun 2003Jul 2003 · 1 mo · Haridwar Area, India

Education

Delhi College of Engineering

Bachelor of Engineering (B.E.) — Electrical and Electronics Engineering

Jan 2001Jan 2005

Great Learning

Post Graduate Programme — Business Analytics

Jan 2019Jan 2020

Delhi Public School -Mathura Road

Jan 1987Jan 2001

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