Ashley Gallman Williams

Community Manager

Chattanooga, Tennessee, United States17 yrs 11 mos experience
Highly Stable

Key Highlights

  • Over 15 years of global community building experience.
  • Led community initiatives across multiple international teams.
  • Expert in community engagement and advocacy programs.
Stackforce AI infers this person is a Community Engagement Specialist with extensive experience in SaaS and educational technology.

Contact

Skills

Other Skills

CoworkingKey Performance IndicatorsLaunchesBusiness MetricsVendor RelationsBudget ManagementBrand AwarenessCommunity FoundationsActivationsProblem SolvingCreative Problem SolvingCritical ThinkingEvangelismStakeholder RelationsPresentations

About

My passion is building global communities, especially developing people-powered programs that empower communities to mobilize, collaborate, and self-sustain. With over 15 years of experience, I have launched and led strategies across every corner of Community, including advocacy and distributed events programs, user voice and listening, in-person and virtual events, as well as online community management. I have scaled communities globally at 3 companies, leading distributed international teams across North America, LATAM, EMEA, and APAC. From teachers to small businesses to creatives, I have worked with a diverse range of audiences to help them connect and thrive.

Experience

17 yrs 11 mos
Total Experience
3 yrs 5 mos
Average Tenure
1 yr 4 mos
Current Experience

Stripe

Community Lead

Jan 2025Present · 1 yr 4 mos · Remote · Remote

  • Building a new Community function at Stripe.

Classdojo

Head of Community

Jun 2023Jan 2025 · 1 yr 7 mos · Remote

  • Built event, content, and online community initiatives to engage key audiences across K-12 Teachers, School Leaders, and District Leaders
  • Owned the strategy for ClassDojo's community advocate programs: Mentors + Ambassadors
  • Launched ClassDojo's first in-person event series, Dojo Days, across 5 cities in the US and Brazil
  • Led Teacher-facing product launches, driving a community-led go-to-market strategy for each
  • Managed a talented international team of Community Managers distributed across 3 countries

Airbnb

2 roles

Senior Manager, Community

Promoted

Jul 2020Jun 2023 · 2 yrs 11 mos

  • Led Host Community engagement strategy, encompassing events, advocates and online community
  • Created foundational programs that drove Host-to-Host learning, collaboration, and mobilization
  • Owned the global Host Clubs program empowering local Hosting chapters in 90 countries
  • Oversaw a team of 30+ community, program, operations, and content managers in 24 countries

Host Community Manager, Experiences

Mar 2018Jul 2020 · 2 yrs 4 mos

  • Built the global Airbnb Experiences Host community from the earliest days of the product
  • Launched and managed the Experiences Community Leaders program across 30 countries
  • Oversaw a global events strategy in 60+ cities as well as a comprehensive virtual events program
  • Managed a team of Community and Events Managers across the Americas, EMEA, and APAC

Wix.com

3 roles

Global Head of Community Outreach

Promoted

Jan 2015Jan 2018 · 3 yrs

  • Led global community initiatives to engage Wix users and target audiences
  • Built and grew the Wix Ambassadors program into a 20+ country network leading 1k+ events per year
  • Oversaw the NYC Wix Lounge, supporting more than 3,000 entrepreneurs since 2010
  • Leveraged community programs to gather feedback and organize user research for Product teams
  • Partnered with brands like CreativeMornings and Shutterstock to build community programs
  • Managed a team of Community professionals in 2 countries, speaking 3 languages

Senior Developer Relations Manager

Promoted

Jan 2014Jan 2015 · 1 yr

  • Launched and oversaw the Wix Developers Lounge, a free incubator space for web technology developers
  • Directed event content to help developers better understand and support the needs of small businesses
  • Established community partnerships with tech and developer brands to engage their audiences

Community & Events Manager

Jan 2011Jan 2014 · 3 yrs

  • Developed the NYC Wix Lounge as a free community space to market the Wix platform
  • Created strategic partnerships, sponsorships and event programming to target key audiences
  • Managed online marketing for community initiatives: email campaigns, social media, web analytics

Hawthorne fine art

Assistant Director

Apr 2009Oct 2011 · 2 yrs 6 mos

  • Planned regular events and exhibition openings to engage ongoing and potential clients
  • Established partnerships with museums and publications to connect with key communities
  • Assisted in sales of artworks and all client interactions at private viewings and events

Sotheby's

Client Development

Jan 2008Jan 2009 · 1 yr

  • Coordinated department preparation for key events and board of directors meetings
  • Supported client developers in creation and maintenance of client cultivation strategies
  • Monitored media and performed research to pinpoint client development opportunities

Education

The University of the South

Bachelor's Degree — English and Art History

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