Ashmita Rao

CEO

Bengaluru, Karnataka, India3 yrs 10 mos experience

Key Highlights

  • Expert in aligning HR strategies with business goals.
  • Proven track record in employee engagement and performance management.
  • Strong background in strategic partnerships and compliance.
Stackforce AI infers this person is a strategic HR professional with expertise in talent management and employee relations in startup environments.

Contact

Skills

Core Skills

Hr OperationsEmployee RelationsPerformance ManagementTalent ManagementRecruitmentClient Relations

Other Skills

Business StrategyCandidate ExperienceCanvaEmail EtiquetteEmployee EngagementEmployee HandbooksEnglishEvent ManagementFigmaHR Business PartneringHR Start-upHuman Resources Information Systems (HRIS)ISO 27001KekaLanguage Teaching

About

Transitioning into a broader business role, combining Strategic Partnerships, Corporate Alliances, and People Strategy to drive growth at Payfin & Chitchat. Experience in HR operations, talent management, and employee relations within start-up ecosystems, I now work closely with leadership to build ecosystem partnerships, enable new business opportunities, and ensure our people practices scale with the product. My approach is rooted in aligning people, product, and partnerships to accelerate business outcomes. Outside the workplace, I am actively involved in animal welfare initiatives, committed to creating a positive impact for communities I work with. Always open to connecting on partnerships, talent strategy, culture transformation, and growth collaboration.

Experience

3 yrs 10 mos
Total Experience
1 yr 3 mos
Average Tenure
1 yr 3 mos
Current Experience

Chitchaat

Chief of Staff

Mar 2025Present · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

  • HR & Compliance Lead | Operations | Strategic Partnerships & People Management
  • Certifications and Accreditation – Spearhead the management of crucial company certifications, ensuring brand protection and compliance.
  • Partnership and Collaboration – Engage with external PSP, TSP and partners to explore collaboration opportunities and strengthen business ecosystem.
  • Recruitment and Onboarding – Own the complete hiring lifecycle from job postings and candidate screening to interviews and on-boarding, ensuring seamless integration of new talent.
  • Employee Relations – Address employee concerns, mediate workplace conflicts, and promote a positive work environment in line with Organisation's values.
  • Compliance and Policy Management – Ensure adherence to labor laws, company policies, and regulations in India by maintaining up-to-date policy, documentation and processes.
  • Performance Management – Support managers in conducting performance reviews, tracking employee goals, and implementing development plans.
  • Payroll and Benefits Administration – Coordinate payroll processing and manage employee benefits, ensuring accuracy and confidentiality of financial and personal data.
ISO 27001HR Start-upProject ManagementEmployee RelationsHR OperationsHR Business Partnering+4

Indusspay

2 roles

Human Resources Business Partner

Promoted

Sep 2023Feb 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

  • Strategic HR Partner | People-First Leadership | Driving Culture & Compliance
  • Aligned human resource strategies with business goals by actively collaborating with leadership and key stakeholders. Brought a proactive approach to driving operational efficiency and fostering a high-performance culture.
  • Payroll & Compliance: Ensured timely and accurate processing of salaries, benefits, and statutory compliances with a sharp eye for detail.
  • Talent Strategy & Workforce Planning: Evaluated organizational talent, identify skill gaps, and implement impactful workforce development plans to future-proof teams.
  • Employee Relations: Acted as a trusted mediator in resolving workplace conflicts, promoting a positive and productive work environment.
  • Employee Experience & Communication: Established open communication channels to capture feedback, resolve concerns, and drive employee engagement.
  • Performance Management: Championed fair, transparent, and growth-oriented performance processes, guiding evaluations and development plans that empower individuals and teams.
  • HR Operations Excellence: Managed the full employee lifecycle from onboarding to exit with a focus on engagement, R&R, payroll, benefits, and policy design.
  • Believe that HR isn't just about policies, it's about building trust, enabling performance, and creating workplaces where people thrive.
ISO 27001FigmaPerformance ManagementPayroll ManagementEmployee EngagementHR Operations+4

Human Resource Administrator

Apr 2023Sep 2023 · 5 mos · Bengaluru, Karnataka, India · On-site

  • HR Operations | Process Excellence | Talent Support
  • Ensured seamless HR operations that support both organizational growth and employee satisfaction. Managed core HR functions with accuracy, efficiency, and a people-first mindset.
  • HR Administration: Maintained accurate personnel records and ensure all HR documentation are up to date and compliant.
  • Recruitment Coordination: Handled job postings, screen applications, and schedule interview, providied a smooth and responsive candidate experience from start to finish.
  • Database & Systems Management: Regularly updated internal HR systems to reflect real-time employee data and organizational changes.
  • Policy Development & Review: Contributed to the drafting and revision of company policies, aligning with evolving business needs and compliance standards.
  • Employee Support: Served as the first point of contact for HR-related queries, ensuring quick resolution and fostering trust within the team.
  • Project Involvement: Actively participated in HR improvement projects and initiatives aimed at optimizing processes and enhancing the employee experience.
  • Thrived in fast-paced start-up environment where precision, confidentiality, and adaptability are key.
FigmaCandidate ExperienceEnglishEmail EtiquetteEmployee EngagementRecruitment+2

Techplay

2 roles

Talent Advisor

Jun 2022Mar 2023 · 9 mos · Bengaluru, Karnataka, India

  • Develop and maintain long-term relationships with candidates, networks and client managers.
  • Managing the selection process including phone screening, behavioural based interviewing and relevant competency assessments.
  • Work closely with the Recruiters to develop and execute a sourcing strategy aimed at generating candidate flow for high priority open positions.
  • Pursues all leads through and develops a pipeline of future talent through extensive networking and referrals on LinkedIn.
  • Part of the core fun team where program's for employees, outreach programs, office tours and many more engagement activities were planned, organized and executed successfully
FigmaCandidate ExperienceEnglishClient RelationsEmail EtiquetteEmployee Engagement+5

Talent advisor Intern

Feb 2022Mar 2022 · 1 mo · Bangalore Urban, Karnataka, India

  • Researched & sourced the right set of candidates from various job portals to fill the requirements of the Client roles. Used different means to convince, negotiate and get candidates and create a pipeline of candidates based on requirements.
  • Scheduled & Followed-Up, proactively took availability from panel and candidates, communicated through multiple means and found availability of candidates.
  • Data Management-Enter, Store, Manage, Retrieve, Report and Analyze the data from time to time.
  • Created presentations to contribute the knowledge on IT programming languages and few other IT related topics for the team to built the pipeline on.
FigmaCandidate ExperienceEnglishClient RelationsEmail EtiquetteEmployee Engagement+5

Avail finance (acquired by ola)

Internship Trainee

Oct 2021Jan 2022 · 3 mos · Remote

  • Interning in the talent acquisition team at a fintech company, Avail Finance offered a valuable and insightful experience into the dynamic world of recruiting within the financial technology industry.
  • Hands-on experience with the end-to-end recruitment process, from sourcing candidates to onboarding.
  • I assisted with tasks such as reviewing resumes, conducting initial screenings, scheduling interviews, and communicating with candidates, taking feedback from the candidates and the interviewers.
  • Worked on talent pipelining in fintech, where there's often a high demand for specialized skills. *Understood how to proactively engage with potential candidates and build relationships for future hiring needs.
  • Engaged with professionals within the fintech industry through online communities. Built a strong professional network that provided valuable insights.
  • Learnt about the importance of providing a positive candidate experience, considering the competitive nature of talent acquisition in fintech. Participate in initiatives to improve the recruitment process and enhance candidate satisfaction.
  • Worked with multiple vendors and learnt vendor management process.
  • Worked closely with hiring managers, HR professionals, and other stakeholders to understand their talent needs and effectively communicate with candidates.
Candidate ExperienceEmail EtiquetteRecruitmentCanvaScreening ResumesPresentation Skills+1

Development of education services (deeds)

Student Intern

Dec 2020Mar 2021 · 3 mos · Mangaluru, Karnataka, India

  • Worked in the area of research and legal aid based projects. Learnt data conversion and data analysis through one of their research ‘Legal awareness among women in interior village’.

Mangalore chemicals and fertilizers limited

Intern

Nov 2020Nov 2020 · 0 mo · Mangaluru, Karnataka, India

  • Interned in the field of HR. Built knowledge on various areas in the Human Resource Department such as recruitment, public relations, CSR, payroll and many more.
CanvaPresentation Skills

Manaswini hospital

Intern

May 2019May 2019 · 0 mo · Mangaluru, Karnataka, India

  • Interned in the field of counselling at MANASWINI and learnt about abnormal psychology, basic therapies, and worked with the patients and their family.

Education

School of Social Work, Roshni Nilaya, Mangalore

Master of Social Work - MSW

Oct 2020May 2022

School of Social Work, Roshni Nilaya, Mangalore

Bachelor of Arts - BA — Psychology

Jun 2017Sep 2020

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