Jan 2023 – Nov 2023 · 10 mos · Bengaluru, Karnataka, India · Hybrid

• Straight2Bank funds-transfer: Owned QA automation for high-value B2B payment flows; ensured SOX & MAS compliance with zero audit findings.
• 15-person team leadership: Mentored SDETs across Singapore, Malaysia & India; exceeded SLA and KRA targets, earning 70 % client-satisfaction uptick.
• Full-stack framework overhaul: Merged API (RestAssured), Web (Selenium), DB (JDBC) layers; enabled mobile automation via Perfecto → 25 % execution-time drop.
• Parallel + BDD rollout: Implemented Cucumber + Perfecto cloud devices; doubled test throughput and sliced test-cycle time by 50 %.
• Stakeholder collaboration: Presented weekly risk dashboards to Product & Ops; drove go-/no-go decisions that helped the program hit all quarterly release dates.

Dec 2020 – Jan 2023 · 2 yrs 1 mo · Bangalore Urban, Karnataka, India · Remote

• Lead Quality Initiatives: Head quality engineering for a live video streaming platform, overseeing QA for mobile apps (Android/iOS) and OTT clients (FireTV, AppleTV, Roku). Manage a team of 5 QA engineers across India, USA, and Canada, instituting agile testing practices and clear quality KPIs.
• Test Automation Architect: Designed a unified automation framework covering mobile, web, and API tests. Implemented parallel test execution and reusable test components, boosting automated test coverage to ~85% and reducing regression cycle time by 20%.
• Continuous Delivery: Embedded testing into CI/CD (Jenkins) – set up nightly test runs and real-time reporting, ensuring that any build issues are caught and resolved early. Leveraged AWS and BrowserStack for on-demand device farms to test across 50+ device/OS combinations.
• Collaboration & Leadership: Partner closely with development and DevOps teams to triage issues and optimize performance (using tools like Charles Proxy for network debugging of HLS streams). Conduct code reviews of test code to uphold best practices. Mentored team members and led hiring efforts, successfully onboarding 3 new SDETs. Key result: Achieved near-zero high-severity production bugs in 2022-2023 and significantly improved release confidence and speed.

Jan 2020 – Dec 2020 · 11 mos · Bengaluru, Karnataka, India

• Automation Framework Development: Built a from-scratch test automation framework for a B2B healthcare web and mobile platform (IPC Health). Combined Selenium and Appium with TestNG to cover end-to-end scenarios; introduced RestAssured for REST API automation, enabling full-stack test coverage.
• Data-Driven Testing: Implemented a data provider mechanism (using JSON & property files) to drive test scenarios, resulting in more robust and reusable test suites. This approach reduced manual test case creation effort by ~30%.
• Quality Improvement: Automated complex user workflows and critical regression cases, which reduced overall QA cycle time by 40% and improved defect detection in early phases. Conducted thorough cross-browser and cross-device testing to ensure compatibility.
• Team Leadership: Served as the QA module lead, coordinating a 4-member test team. Mentored junior QA engineers in writing effective test cases and automation scripts, elevating the team’s skill level. Collaborated with developers to quickly resolve defects, contributing to an on-schedule launch with 100% client satisfaction and zero post-release escalations.

Jan 2018 – Jan 2020 · 2 yrs · Bangalore

• Test Automation Architecture: Architected the mobile test automation suite for Oracle Primavera Unifier’s mobile app, enabling parallel execution of 100+ e2e test cases on Android and iOS platforms. Utilized Java, Appium, and TestNG to achieve efficient multi-platform testing, cutting test execution time in half.
• Framework Enhancements: Introduced Page Object Model with Page Factory to the framework, improving maintainability and reducing script duplication by ~30%. Integrated ExtentReports and Log4j logging for comprehensive test reporting and easier failure analysis.
• DevOps Integration: Integrated the test suite into Jenkins CI with automated triggers (SCM polling), facilitating continuous testing. Ensured that every code check-in was validated by a suite of smoke tests, significantly reducing integration bugs.
• Mentorship & Hiring: Mentored an intern and new QA hires on the automation framework and testing best practices, which accelerated their onboarding and productivity. Participated in technical interviews and hiring decisions, helping grow the QA team by 3 members.
• Results: Improved the quality of the Primavera Unifier app releases – achieved a <1% escape defect rate in production over two years. Recognised by management for ownership and proactive improvements to the testing process.

Aug 2013 – Dec 2017 · 4 yrs 4 mos · Bangalore

• Test Development: Developed and maintained automated tests for mobile gaming applications (including popular titles with millions of users). Used Java, Appium, and TestNG to automate critical game play flows on Android and iOS, significantly reducing manual testing effort.
• End-to-End QA: Validated backend services and APIs (SOAP/REST) to ensure seamless interaction between the game client and server. Performed database checks (SQL queries on game databases) to verify data consistency (e.g., in-game currency transactions), extending testing to the database layer.
• Agile Testing: Worked in an Agile environment, collaborating with developers and product owners in sprint planning and feature reviews. Created detailed test plans, test scenarios, and bug reports, and drove bug triage meetings to prioritize fixes based on severity and impact.
• Quality Outcomes: Executed various testing types (smoke, functional, regression, performance) for each release. Ensured new game features were high-quality, contributing to a 5-star average app rating and engaging user experience. Built a reputation for meticulous testing and preventing critical issues from reaching production, which helped the company scale its user base confidently.