Ashwini Dad

Product Manager

Bengaluru, Karnataka, India13 yrs experience

Highly Stable

Key Highlights

Spearheaded 10x growth in consult bookings.
Developed enterprise Knowledge Graph for enhanced search.
Designed Customer Data Platform for marketers.

Stackforce AI infers this person is a Product Manager with expertise in Healthcare, E Commerce, and Ad Tech.

Contact

ashwini.dad@medibuddy.in +918123171948 LinkedIn

Skills

Core Skills

Product ManagementProduct DevelopmentOperations ManagementData AnalyticsProject Management

Other Skills

Analytical ModellingAnalytical SkillsBusiness UnderstandingCompetitive AnalysisConcept to LaunchCustomer Relationship Management (CRM)Data AnalysisDomoInformaticaKey Performance IndicatorsLinear RegressionLogistic RegressionMarket ResearchMicrosoft ExcelMicrosoft Office

About

Product Manager with 12+ years of combined experience in Health tech, E Commerce and Ad Tech domain coupled with analytics as roots.

Experience

13 yrs

Total Experience

2 yrs 7 mos

Average Tenure

2 yrs 7 mos

Current Experience

Medibuddy

Senior Product Manager

Nov 2023 – Present · 2 yrs 7 mos · On-site

Spearheaded the growth of in-clinic consult bookings by 10x, increasing user demand and platform utilisation
Boosted booking conversion rate by 5x, by revamping the booking flow
Integrated API based real-time slots for top hospital boosting same day bookings
Introduction of Doctor profile page, ratings and reviews
Implemented fuzzy search across symptoms,specialties, doctors and hospitals
Spearheaded online consult growth product initiatives
Reduced burn by implementing Fair usage policy for Online consults
Eliminated manual reassignment process for consults by optimizing doctor allocation algorithm
Introduced clara co pilot, an AI assistance for doctors to suggest real time questions based on interaction with patients
Introduced Provider Central boosting operational efficiency
Created order management system , role based access control , self addition/updation of services
created no code website to onboard new providers
Used N8N workflows to automate internal processes

Market ResearchStakeholder ManagementProduct Life CycleData AnalyticsCustomer Relationship Management (CRM)Product Development+4

Flipkart

Product Manager II

Mar 2022 – Nov 2023 · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

Reduced articulation search pain by building enterprise Knowledge Graph which helps in building a relationship of various references to products and help resolve search queries better by augmenting search queries or enriching search’s knowledge .
Developed Brand Tier Signals to identify and categorize brands based on buyer perception to enable the discovery of the most relevant selection to each cohort.
Eased creation of selection markers by building Selection insights Platform which can interact with different data sources in near real time.

Market ResearchData AnalyticsProduct ManagementProject Management

Zeotap

Manager Product Management

Mar 2017 – Mar 2022 · 5 yrs · Greater Bengaluru Area

Product Owner for Collect and Connect : Designed and curated parts of Customer data platform for Marketers with capabilities of Identity Resolution (Built from scratch)
Storage and Unification of Sources a.k.a Collect : Store and build a unified view of customers across multiple sources ( ex. store , App, Web, crm etc )
Audience Builder a.k.a Connect : To curate cohorts based on unified customer data by slicing and dicing across attributes with additional capabilities of
Identity Resolution (IDR): Enrich Customers Email and phone with Digital Identifiers for better reach across app and web.
Lookalike Audiences : Target new people who are likely to be interested in brand as they're similar to the existing customers
Product Owner for Insights : Helps Publisher to get a sneak peak of User attributes visiting their Website
Helps publishers to Track daily impressions and users visiting their website with Insights on users demographics , apps , Interest and many more attributes collected from leading apps and publishers
Developed custom solutions to onboard data from Telecom Operators

Product ManagementData AnalyticsProject Management

Ola (ani technologies pvt. ltd)

Product Analyst

May 2015 – Mar 2017 · 1 yr 10 mos · Bengaluru, Karnataka, India

As the Only Analyst for Ola Care, I setup the entire reporting pipeline from scratch. The other projects are as follow
Improved the overall customer satisfaction to 76% from 54% in 6 months.
Improved efficiency of customer support agents by decreasing the average handling time on calls by 10% quarter on quarter through innovative production solution.
Reduced the call volumes by 10% QoQ that resulted in reduced cost and increased efficiency.
Supported various product launches such as Ola Select, Ola Share Pass to ensure customer has smooth experience adopting these new products.

Data AnalyticsProject Management