Nov 2024 – Feb 2025 · 3 mos · Remote

• Streamlined operations to enhance efficiency and ensure alignment with project objectives.
• Assisted the Product Manager in daily duties, including prioritizing tasks, managing workflows, and addressing team queries.
• Identified bottlenecks in processes and implemented solutions to optimize team performance.
• Coordinated daily stand-ups to facilitate team collaboration and resolve roadblocks effectively.
• Led user testing for finalized products, gathering critical feedback to ensure usability and functionality.
• Documented processes and created a comprehensive catalog of results to support future project planning and decision-making.

Jan 2022 – Jun 2024 · 2 yrs 5 mos · On-site

• Worked with the National Stock Exchange (NSE) as a Project Manager and Saudi Telecom (STC) as a Product Owner with the following roles and responsibilities from Hoonartek side:
• Project planning and scheduling: Developed comprehensive project plans and timelines, ensuring clear roadmaps for successful project execution.
• Resource management: Efficiently allocated and managed team members and resources across multiple projects, optimizing productivity.
• Budget control: Maintained strict budget oversight, consistently delivering projects within financial parameters.
• Stakeholder communication: Facilitated clear and regular communication with all stakeholders, ensuring alignment and managing expectations.
• Risk assessment and mitigation: Identified potential risks early and implemented effective strategies to minimize their impact on project outcomes.
• Team leadership: Led and motivated cross-functional teams, fostering a collaborative environment to achieve project goals.
• Quality assurance: Implemented and maintained quality control processes, ensuring deliverables met or exceeded standards.
• Progress monitoring and reporting: Utilized project management tools to track progress, providing timely and accurate reports to management.
• Issue resolution: Proactively identified and resolved project issues, maintaining project momentum and stakeholder satisfaction.
• Project closure and evaluation: Conducted thorough post-project reviews, capturing lessons learned to improve future project performance.
• Continued to support and mentor previous projects for Scrum related activities.

Jul 2019 – Dec 2021 · 2 yrs 5 mos · On-site

• Worked with Airtel Clients with various projects such as Optimus, Retina, Skyvault, Bullseye, and NPIT with the following roles and responsibilities:
• Client relationship management: Acted as the primary point of contact, maintaining strong client relationships and ensuring satisfaction.
• SLA oversight: Monitored and ensured compliance with service level agreements, meeting or exceeding agreed-upon performance metrics.
• Technical: Involved Aeropsike integration with Ab Initio. The process involved heavy data being updated in real time through continuous flows and daily recons to ensure data integrity and accuracy. Various methods and logic were deployed, and this resulted in clean data with minimum issues.
• Team leadership: Guided, motivated, and developed the team to achieve optimal performance and results.
• Process improvement: Identified and implemented enhancements to streamline operations and increase efficiency.
• Resource allocation: Effectively assigned personnel and resources to meet project demands and client needs.
• Risk management: Anticipated, identified, and mitigated potential risks that could impact service delivery.
• Reporting and analytics: Provided regular performance reports and data-driven insights to stakeholders and management.

Mar 2018 – Jul 2019 · 1 yr 4 mos · On-site

• Experienced in Advance features of Ab Initio.
• Experienced in UNIX including shell scripting, SQL
• Self-driven, ability to work independently
• Designed, analyzed, developed, debuged, and unit tested codes for different application components
• Scheduled and performed application maintenance timeslots and enhancement activities
• Adhered to company standards to cover batch control, ETL, Incident management
• Monitored production job run times to document SLA and troubleshoot and resolved production job failures and issues
• Provided dashboards and tracking for BI Loads
• Held weekly scrum meetings including backlog events and created new plans for sprints.
• Coached the team on Scrum practices

Jul 2014 – Mar 2018 · 3 yrs 8 mos · Pune Area, India

• Monitoring alert log files
• Instance management, instance startup, shut down and mount activities.
• Monitoring tablespaces, mount points and archive logs on daily basis.
• Creating users, assigning tablespaces and quotas, assigning roles, profiles and necessary
• privileges to users according to the business requirements.
• Index rebuilding
• Tablespace management and database creation using DBCA tool.
• Part of the responsibilities was to lead Scrum calls and adhere to timelines as per the Agile boards in Jira, implement and follow up on tasks aligned by the Product Owner/ Project Mnanager in Hybrid Setting.

Aug 2011 – Jun 2014 · 2 yrs 10 mos · Pune Area, India

Jul 2010 – Aug 2011 · 1 yr 1 mo · Pune Area, India