Astha Nigam

Technical Program Manager

South Delhi, Delhi, India13 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 13 years in Engineering Operations and Program Management.
Expertise in Agile methodologies and Jira Administration.
Proven track record in Product Development and Delivery.

Stackforce AI infers this person is a SaaS-focused Product Management expert with extensive experience in Engineering Operations.

Contact

Skills

Core Skills

Project ManagementBusiness Strategy

Other Skills

Account ManagementAdobe ConnectAdobe Creative CloudAdobe Creative SuiteAdobe IllustratorAdobe sparkAdvertisingAgile MethodologiesAgile Project ManagementAnalytical SkillsBusiness AnalysisBusiness Process AnalysisC++CCRTCustomer Service

About

A result-oriented professional with overall 13+ years of experience in Engineering Operations & Program Management, Analytics and Reporting, Expertise in Jira Administration, dashboards creation, Executive summary and engineering leadership and Product OKRs creation. Proficient in Agile, Scrum & Kanban, MS Office, PHP, MySQL, Microsoft Dynamics, G-Suite. Program Scheduling Strategic Planning & Analysis Exceptional Negotiation Skills Product Development & Delivery Effective project leader and problem-solver with advanced problem-solving skills. Seeking to apply expertise and extensive experience in Product Management to take on a challenging new role with a growing team. Experienced Consultant with a demonstrated history of customer experience, Client success, product Consulting.

Experience

13 yrs 6 mos

Total Experience

2 yrs 3 mos

Average Tenure

3 yrs 6 mos

Current Experience

Gupshup

3 roles

Senior Manager Program Management & Engineering Operations

Promoted

Jul 2024 – Present · 1 yr 11 mos

Senior Technical Program Manager

Jul 2023 – Jul 2024 · 1 yr

Senior Program Manager

Dec 2022 – Present · 3 yrs 6 mos

Project ManagementSoftware as a Service (SaaS)Business Strategy

Yellow.ai

Technical Program Manager

Sep 2021 – Sep 2022 · 1 yr · Bengaluru, Karnataka, India

Times internet

Product and Program Management |Revenue & Strategy

Jan 2020 – Sep 2021 · 1 yr 8 mos · Noida Area, India

Crescerance

2 roles

Project Manager

Aug 2019 – Jan 2020 · 5 mos · Noida Area, India

Project and Development Manager

Aug 2019 – Jan 2020 · 5 mos · Noida Area, India

Customer Delivery and Project Management

Adobe

2 roles

Senior Product Consultant- E-learning

Sep 2018 – Aug 2019 · 11 mos

Product Specialist

Jan 2014 – Aug 2019 · 5 yrs 7 mos

 A result oriented professional, with 5 years of experience in Operations & Process Management, Analytics and Reporting.
 Hands on experience in requirements gathering, data analysis and interpretation.
 Skilled in handling client escalations and presentation of data on review calls.

Wipro

Associate Technical Consultant

Sep 2012 – Jan 2014 · 1 yr 4 mos · New Delhi Area, India

 Interacting with the client for requirement gathering and reporting.
 Bridging the gap in domain understanding between the client and technical team.
 Day to day project management support for client across the business, working closely with the project leaders.
 Client interaction, making presentations during weekly and monthly reviews.
 Implemented real time/ad-hoc action plans by doing Trend Analysis in order to ensure best profitability.
 Conducted Internal Audit for Quality Assurance on monthly & quarterly basis to ensure compliance to Service agreement.
 Conducted training sessions for technical issues, customer service, methods and procedures, quality control, quality assurance and overall quality management.