Bharat Soni

Co-Founder

India3 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Transformed Reliance Retail’s legacy ITSM system.
Launched scalable EdTech platform in 5 months.
Achieved 83% user satisfaction through data-informed UX.

Stackforce AI infers this person is a SaaS and EdTech Product Manager with strong technical and strategic capabilities.

Contact

Skills

Core Skills

Product ManagementProduct StrategyWeb DevelopmentApi DevelopmentBackend DevelopmentBusiness AnalysisTechnical Consultation

Other Skills

Agile DevelopmentAgile MethodologiesAgile Project ManagementAlgorithm AnalysisAlgorithmsAnalytical SkillsAngularJSApplication Programming Interfaces (API)ArduinoBRDBusiness RequirementsBusiness StrategyC (Programming Language)C++Cascading Style Sheets (CSS)

About

* Product Manager with a record of delivering enterprise ITSM, HRMS, and RPA solutions at CloudXP, transformed Reliance Retail’s 15-year-old system, cutting support tickets by 88%, and scaling automation by 60%. * Organized high-profile corporate event for 800+ attendees, managing end-to-end logistics and coordination, showcasing project management and operational excellence. * As Co-Founder of Teaching Aura, led a 15-member team to launch a scalable EdTech platform in 5 months, securing 20+ institutes and onboarding 5 within 48 hours, backed by 130+ user interviews and an 83% satisfaction rate.

Experience

3 yrs 9 mos

Total Experience

1 yr 4 mos

Average Tenure

2 yrs 10 mos

Current Experience

Jio platforms limited (jpl)

Product Manager

Aug 2023 – Present · 2 yrs 10 mos

CloudXP is an AI-powered hybrid and multi-cloud infrastructure management platform enabling unified monitoring, automation, and optimization across cloud environments.
Rebuilt Reliance Retail’s legacy ITSM system by delivering a PinkVERIFY-certified, ITIL v4-aligned suite with 4+ core modules and 80+ technical artefacts, reducing support tickets by 88%, boosting service desk efficiency by 47%, and cutting resolution time by 34%.
Defined the product strategy and roadmap to modernize service operations through self-heal automation, no-code workflow builders, and real-time dashboards, lowering support dependency by 30% and accelerating setup/configuration by 85%.
Directed a cross-functional team of 12 to deliver RBAC, centralized Operational Control Center (OCC) dashboards, and process governance across modules, cutting admin overhead by 40%, removing unauthorized access, and streamlining multi-cloud visibility.
Launched HRMS and Roster Management tools for 100K+ employees, improving workforce planning and onboarding efficiency by 45% through automated onboarding, role-based workflows, and integrated UX components.
Built and deployed the RPA module to automate hybrid cloud tasks, integrating Ansible and SaltStack for secure, agent-based orchestration, increasing automation coverage by 60% and cutting deployment time by 50%.
Spearheaded go-to-market efforts, led stakeholder demos, and onboarded 3+ enterprises, validating product-market fit, increasing adoption, and shortening enterprise rollout timelines by 10%.
Harmonized ITSM, HRMS, and RPA systems into a unified ecosystem, aligning bots, governance policies, and monitoring dashboards to reduce recurring issues by 32% and speed up MTTR by 28%.

OnboardingAnalytical SkillsCommunicationBusiness RequirementsPeople ManagementSoftware as a Service (SaaS)+35

Edfora

Software Development Intern

Jan 2023 – Apr 2023 · 3 mos

Integrated authentication layer in FIITJEE's LMS & Exam Platform, streamlining access for 75,000+ users.
Reengineered the project, improved tree-shaking algorithm, reducing external library footprint by 65% through the development of 20+ new custom pipes and services.
Optimized performance by 150%, achieving a 76% reduction in latency and an 82% reduction in build size via a new compression strategy.

PresentationsApplication Programming Interfaces (API)Web DevelopmentReact.jsAngularJSLinux+4

Indraprastha institute of information technology, delhi

Student Mentor

Nov 2022 – Apr 2023 · 5 mos

Participated in a Student Mentorship Program, providing guidance and support to junior students on academic and personal matters.

MentoringCoaching

Easydesq

Backend Development Intern

Sep 2022 – Nov 2022 · 2 mos

Redesigned system architecture and optimized 80% of MySQL database queries, leading to significant improvements in system performance.
Developed and implemented around 60 complex REST APIs, which streamlined operations and optimised CronJob algorithm by 95%.

REST APIsSQLApplication Programming Interfaces (API)Spring FrameworkHibernateLinux+5

Edcil india

Technical Consultant and Analyst, Digital Education Services

May 2022 – Jul 2022 · 2 mos

Analyzed the technical and business aspects of 60 Ed-Tech solutions, shortlisted the top 5 for large-scale implementation to achieve business goals.
Identified technology-related weaknesses in the products of 3 clients and proposed solutions to enhance their competitive edge in the Ed-Tech domain.

Business AnalysisData AnalysisTechnical AnalysisCustomer ResearchCritical ThinkingPresentations+3

Indraprastha institute of information technology, delhi

Teaching Assistant

Jan 2022 – May 2022 · 4 mos

Assisted in the Statistical Machine Learning course, supporting faculty and students with course materials, grading, and academic inquiries.

Statistitical Machine Learning

Teaching aura

Co-Founder

Aug 2021 – Jul 2022 · 11 mos

Teaching Aura is an EdTech platform offering an LMS and marketplace for coaching institutes, designed to increase access to quality education across India.
Led product strategy, roadmap creation, and system architecture for a scalable MVP, launched within 5 months by managing a 10-member cross-functional team, ensuring alignment with business goals and technical feasibility.
Conducted 130+ discovery interviews with coaching centers and students to validate pain points and define high-impact features, enabling a market-aligned, problem-first approach.
Drove data-informed UX research and translated insights into wireframes and intuitive UI, achieving 83% user satisfaction through simplified user flows and inclusive design.
Acquired 15+ institutes, including 5 within the first 48 hours of launch, by executing targeted onboarding strategies, proving strong product-market fit and early traction.
Directed business operations, GTM planning, and growth strategy, achieving operational efficiency with 12% standard deviation in productivity.

OnboardingProduct ManagementPeople ManagementSoftware as a Service (SaaS)Full-Stack DevelopmentSQL+21