Brittany Reely

CEO

Denver, Colorado, United States12 yrs 2 mos experience
Highly Stable

Key Highlights

  • Proven track record in customer success leadership.
  • Expertise in operational efficiency and strategic planning.
  • Strong background in real estate transactions and management.
Stackforce AI infers this person is a Customer Success and Operations leader in the SaaS and Real Estate sectors.

Contact

Skills

Core Skills

LeadershipCustomer SuccessReal EstateCustomer RetentionProduct AdoptionCustomer Success OperationsOperational EfficiencyData AnalysisResearch

Other Skills

StartupsSaaSProblem SolvingTroubleshootingAnalytical SkillsBusiness SavvyRelationship BuildingStrategic PlanningEnterprise SupportBusiness RequirementsKey Performance IndicatorsChange ManagementZendeskService-Level Agreements (SLA)Performance Management

About

Motivated to cut costs and protect assets by streamlining operational processes and increasing productivity. Skilled communicator; focusing on professional engagement, knowledgeability, and adding real value. Highly organized, detail-oriented and independent, able to strategize and prioritize effectively; meanwhile, striving to build team cohesiveness and enablement. Creative, resourceful and flexible, able to adapt to changing priorities while maintaining a positive attitude and strong work ethic.

Experience

12 yrs 2 mos
Total Experience
2 yrs 4 mos
Average Tenure
5 mos
Current Experience

Coverforce

Head of Customer Success

Dec 2025Present · 5 mos · Denver, Colorado, United States · Hybrid

LeadershipStartupsSaaSCustomer Success

Enigma technologies, inc.

Senior Customer Success Manager

May 2023Dec 2025 · 2 yrs 7 mos · Denver, Colorado, United States

  • Empowering businesses with actionable SMB data by driving product adoption, retention, and growth. Partner with clients to maximize the value of Enigma’s solutions, ensuring seamless onboarding, strategic guidance, and long-term success. Focused on building strong relationships, solving challenges, and delivering insights that drive business impact.
Customer SuccessProduct Adoption

Homebot

3 roles

Director, Customer Success Operations

Promoted

Apr 2019Dec 2022 · 3 yrs 8 mos

Problem SolvingStrategic PlanningEnterprise SupportBusiness RequirementsKey Performance IndicatorsCustomer Retention+12

Manager, Customer Success Operations

Apr 2018Apr 2019 · 1 yr

CSMProblem SolvingStrategic PlanningEnterprise SupportBusiness RequirementsKey Performance Indicators+12

Manager, Customer Success

Jan 2017Apr 2018 · 1 yr 3 mos

  • Homebot is on a mission to empower consumers to build wealth through homeownership by facilitating meaningful engagement with their loan officer and real estate agent.
CSMProblem SolvingStrategic PlanningEnterprise SupportBusiness RequirementsKey Performance Indicators+10

Homesmart realty

Real Estate Agent | Investor | Property Manager

Apr 2016Present · 10 yrs 1 mo

  • Helping everyday buyers and sellers navigate real estate transactions while managing a personal portfolio of short-, mid-, and long-term rental properties. Focus on smooth transactions and maximizing property performance for both homeowners and investors.
Problem SolvingCustomer RetentionTroubleshootingAnalytical SkillsBusiness SavvyRelationship Building+1

Granicus, inc.

Customer Success Manager, Northeast & Canada

Apr 2016Jan 2017 · 9 mos · Denver, CO

CSMProblem SolvingStrategic PlanningEnterprise SupportKey Performance IndicatorsCustomer Retention+8

Vmware

Customer Success Manager

Jul 2015Apr 2016 · 9 mos · Broomfield, Colorado

CSMProblem SolvingStrategic PlanningEnterprise SupportKey Performance IndicatorsCustomer Retention+8

Northwest research associates

Data Analytics - Research Intern

Sep 2014Dec 2014 · 3 mos

  • Study solar images and develop code (in C++) for processing current and historical data in order to obtain a record of the ongoing and past Solar Spectral Irradiance complementing the existing Solar-Stellar Radiation Physical Modeling system
CSMProblem SolvingStrategic PlanningEnterprise SupportKey Performance IndicatorsCustomer Retention+7

University communities

Leasing Agent

Feb 2013Nov 2014 · 1 yr 9 mos · Boulder, CO

  • Consistently exceeded company-determined leasing quota well in advance, top leasing sales performer, generate traffic of prospective residents, conduct all functions necessary to close the sale (lease negotiations, tours, maintaining model apartment and community areas, follow-up calls), assist in maximizing revenue, certified in Fair Housing Laws, create and execute monthly resident events, conduct market surveys, rent collection, full-cycle customer relationship management, build rapport with residents
Problem SolvingTroubleshootingAnalytical SkillsData AnalysisResearch

Education

University of Colorado Boulder

Bachelor's Degree

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