Jan 2024 – Present · 2 yrs 5 mos · Patna, Bihar, India · On-site

• “Working on a non-government project under the Bihar Electricity Board (SBPDCL).”
• “Currently contributing to a non-government project under the Bihar Electricity Board (SBPDCL), gaining hands-on experience in project execution and coordination.”
• “Working across 5 divisions alongside EEE and ESE teams, contributing to efficient project execution and system management.”
• “Collaborating with 5 divisions in coordination with Electrical and Electronics Engineers (EEE) and Electrical Engineers (ESE).”

Oct 2022 – Dec 2023 · 1 yr 2 mos

• Utilised Excel formulas and app script to map concept codes and names for multiple grade levels and boards in BYJU's live TV project, ensuring accurate video categorization and organization
• Created a Redash dashboard to compare the productivity of BYJU's Doubts on Chat and Doubts on Videos products, providing insights for strategic decision-making
• Conducted data mapping of user information from BYJU's TLLMS DB to TopprDB, resulting in a clear understanding of product usage and user growth
• Conducted a Pareto Analysis for the Doubt on Chat project, identifying elite tutors who solved the majority of doubts and optimizing their use to improve performance
• Conducted a study on BYJU's tutor pool, identifying localizations of tutors and recommending diversification in the hiring process

Aug 2021 – Oct 2022 · 1 yr 2 mos

• .Developed a solution to detect fraud tutors by analyzing tutor doubt and student doubt data using advanced SQL queries and functions.
• .Manage a complex query to handle the work flow of client.
• .Designed and maintained interactive dashboards that provided real-time insights to senior management, facilitating informed decision-making.
• .Automated reporting processes, reducing manual work by 4 hours per week and enhancing data accuracy.

May 2020 – Aug 2021 · 1 yr 3 mos · Bangalore Urban, Karnataka, India

• .Conducted detailed data analyses to support marketing campaigns, contributing to a i 40% increase in ROI.
• .Automated data collection and reporting processes, reducing manual work by 6 hours per week.
• .Improved data quality by developing and implementing rigorous data cleaning protocols.
• .Presented data-driven recommendations to stakeholders, enhancing customer engagement strategies.

Jun 2017 – Jun 2017 · 0 mo · Bhopal, Madhya Pradesh

• .Understand the management of telecom networks, including configuration, fault management, and performance monitoring.
• .Study of network elements, use of network management systems (NMS), and practical sessions on managing real-time network scenarios.
• . Learn the fundamentals of GSM (Global System for Mobile Communications) and CDMA (Code Division Multiple Access) technologies.
• .Overview of GSM and CDMA architecture, call flow, and hands-on training with GSM and CDMA equipment.
• .Understand the latest advancements in mobile communication, focusing on 3G and emerging 4G LTE technologies.
• .Overview of 3G/4G architecture, study of key protocols, and hands-on sessions with 3G/4G equipment.