Charu Palni

Operations Associate

Greater Delhi, India10 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led organizational restructuring for high-performance culture.
  • Implemented global onboarding program improving engagement scores.
  • Awarded for innovative talent acquisition strategies.
Stackforce AI infers this person is a strategic HR leader with expertise in talent management and organizational development.

Contact

Skills

Core Skills

Program ManagementHr StrategyOrganizational DesignTalent ManagementChange Management

Other Skills

AnalyticsBusiness DevelopmentBusiness StrategyBusiness hrCC++Capability DevelopmentCompetency AssessmentCompetency Based TrainingCompetency Framework DesignCore JavaCustomer ServiceDashboard MetricsData-driven Decision MakingEmployee Engagement

Experience

10 yrs 10 mos
Total Experience
3 yrs 7 mos
Average Tenure
4 yrs 10 mos
Current Experience

Greyorange

2 roles

Senior Manager- Business HR (Additional charge: HR4HR and Strategic Program Management for CPO)

Promoted

Mar 2023Present · 3 yrs 3 mos · Gurugram, Haryana, India

  • I was involved in redesigning the organisational structure and restructuring the Delivery and Support Business unit. To build a high-performance culture, we focused on redesigning KPIs to better serve customers in different teams, identify performance gaps, set clear expectations, and update the rewards and recognition framework to encourage innovation and process improvements.
  • Setting up the gStore (GreyOrange’s Retail solution) team- Onboarded Engineering Managers and helped build their teams in close partnership with TA. Collaborated with the Head of gStore to redefine the roles and responsibilities of the team members, adopt a more structured way of working as we prepare for 5X growth in this FY, and expand our footprint in the fashion and apparel industry.
  • Lead employee engagement surveys, analyse results, and devise and implement action plans for business units.
  • Anchor annual talent reviews and performance management; responsible for all talent management initiatives for my business, including succession planning, career path framework and manager enablement sessions.
  • Extensive employee relations experience for employees based in EMEA, APAC, US and India, including involuntary separations, reduction in force exercises, low-performance management, disciplinary issues and employee investigations.
  • Strategic Program Management:
  • Led the change management of the new Annual Bonus Plan. The plan underwent significant changes from previous years, including modifications to plan components and payout curves.
  • Exec reviews of the People Operations team for CEO and Leadership.
  • Program manage People Operations roadmap plans, execution and governance; Partner with COEs to plan broader HR strategy and programs for GO.
Employee RelationsProgram ManagementExecutive ManagementEmployee RecognitionInvestigationPolicy Development+10

Program Manager- People Operations

Aug 2021Jul 2023 · 1 yr 11 mos · Gurugram, Haryana, India

  • Employer Branding : Actively worked with GreyOrange’s marketing team to revamp career website. Created employee advocacy campaigns and worked with internal and external teams on video JDs, referral campaigns.
  • Data Analytics: Defined KPIs and metrics for the Talent Acquisition team to drive effectiveness and efficiency in the overall hiring process. Worked on Cost per Hire, Recruiter Efficiency, and Vendor efficiency models that are currently in use today.
  • Systems and Processes: Program managed the global launch of TurboHire- an applicant tracking system that involved working with vendors and internal teams to move the entire hiring lifecycle into a system-based process for recruiters, candidates, hiring manager, and interviewers (potentially save ~10k manhours yearly for users and improve our real time reporting capability). Received the Business Enabler award at GO’s Annual Awards ceremony- Innerve.ceremony- Innerve.
  • Campus Hiring : That campus team reporting to me managed 150+ internships and oversaw the hiring of ~50+ college grads from IITs, NITs and MBA colleges for our Engineering, Manufacturing and Customer success teams. Co-created the ‘Campus to Corporate’ onboarding program with the Talent Development team for these fresh graduates.
  • Global Onboarding : Program managed the launch of global onboarding program at GO : 1 week corporate onboarding + 3-4 weeks of functional onboarding. Co-created the modules with Talent Development teams and business leaders and since the launch we have seen the engagement and feedback scores go up from 3.5 to 4.1 on a scale of 0 to 5.

Intel corporation

2 roles

People Analytics and Talent Intelligence - Asia Regional Lead

Promoted

Jul 2019Aug 2021 · 2 yrs 1 mo · Bengaluru, Karnataka, India

  • As a regional talent intelligence & people analytics partner, I work with HR leadership across China, India, Malaysia, Vietnam, Taiwan and Singapore to provide guidance to customers in alignment with their talent and workforce imperatives.
  • The role was part of the Global People Analytics organization within HR and includes EMEA and Americas regional analysts, business group aligned analysts, data science and talent management experts.
  • Partnered with the HR leadership across Asia (China, India, Malaysia, Vietnam, Taiwan and Singapore)to offer talent strategy consultation and workforce analysis: Diversity Market Intelligence Studies, Role wise Site Strategy studies for manufacturing and engineering positions (including parameters like talent availability and quality, labor cost, emerging locations, location attractiveness etc)
  • Covid -19 Market Intelligence : Analyzed external trends and casual patterns of workforce, industry and C&B for CHRO between Mar- Jul’20 to recommend and advise business. Awarded the Department Recognition Award* for the same.
  • Partnered with TA and BHR teams for market intelligence on acquiring talent from startups and other organizations to achieve strategic business outcomes.
  • Contributed to enterprise-wide HR analytics and research projects: HR Analytics Market Place (One stop portal for all analytics solutions in HR), Storytelling with Data, Predictive Attrition Dashboard and more.

HR Business Partner

Jul 2017Jul 2019 · 2 yrs · Bengaluru, Karnataka, India

  • I joined Intel’s HR Pathways program in the Asia Pacific and Japan HR team. As a part of this program, I completed 3 months stints in Learning & Leadership Management and Compensation and Benefits team.
  • I was also the Business HR partner for business units in Singapore and SEA countries.
  • Actively involved in onboarding and integrating an intact team of 28 employees from Finisar, with niche skill in the field of silicon photonics in Singapore. Worked closely with the BU leader and COEs on a marketing plan to pitch for Intel as a workplace of choice. Our team received the Department Recognition Award* for this effort.
  • Instrumental in realigning the talent management strategy for foreign language-speaking talent, a group that was witnessing high attrition and low engagement in the Inside Sales team in Malaysia amidst multiple org changes and career development concerns.
  • Partnered with business to design and execute a workshop aimed to build trust, better collaboration and break prejudices between the Asia Pacific & Japan (APJ) Territory Inside and Outside Sales team. Also, designed and executed the Singapore Leadership day for Engineering and Sales leadership on site.
  • Crafted and executed a detailed employee engagement plan for Singapore and SEA (Philippines, Thailand, Indonesia including Australia), including pulsing activities, HR window hours and training sessions.
  • Worked with the global account teams for the divestiture of the Communications & Devices group (Modem business) employees in Singapore, Taiwan and Japan.
  • Department Recognition Award (DRA) is a quarterly award for contributions that have divisional impact. Divisions refer to Intel Functional groups. (Eg: Sales & Marketing group, HR etc)

Mondelēz international

Field Work Intern

Feb 2017Mar 2017 · 1 mo · Mumbai, Maharashtra, India

  • 1. Reviewed the existing India and regional content on Commercial (Sales & Marketing) career pathways, benchmarked career practices, worked on portraits and suggested ways to align the Talent discussions and Open Job posting process.
  • 2. Worked on the content for online module of 'Creating a safe and secure work environment'​ as a part of the Diversity and Inclusion initiative.

Ge energy connections

Field Work Intern

Oct 2016Nov 2016 · 1 mo

  • Designed and implemented the onboarding program for new hires at Hyderabad Technology Center

Aditya birla group

Summer Internship - Group Human Resources

Apr 2016Jun 2016 · 2 mos · Mumbai Metropolitan Region

  • 1. Conducted a longitudinal study to map the assessment test results and the employee performance over a period of three years.
  • 2. Suggested features and changes to gamify and enhance the functionalities as a member of the development and review team working on Onboarding portal for new hires. The portal is currently being used by Global Manufacturing Leadership Program and six other businesses of the group for inducting new hires.
  • 3.Designed a mechanism to capture feedback from interviewees about the recruitment process as a method to improve the response time, communication etc.

Lodha group

Field Work Intern

Mar 2016Apr 2016 · 1 mo · Mumbai Metropolitan Region

  • 1. Designed Competency based Learning outline for key and critical talent – The topics with key areas to be covered, learning outcomes, pre training assessments and effectiveness parameters for the post training assessments were defined on the basis of competencies across levels in the organization.
  • 2. Created an Effectiveness Tracker and Individual Dashboard for Talent Management – The criteria for computing feedback for training, coaching, on the job assignments of participants and mentors were defined and a dashboard was defined to track the individual performance on the same.

Dupont

Field Work Intern

Nov 2015Dec 2015 · 1 mo · Greater Hyderabad Area

  • 1. Prepared leadership development modules for emerging leaders, including content to be delivered, activities to be conducted and assessment tests to be administered in the session.
  • 2. Prepared business continuity plan for the HR department for emergency situations.
  • 3.Completed the groundwork for Alumni Rehiring program. This included defining rehiring criteria, events to be conducted for the reunion and the process flow. (http://dscialumni.dupont.com)

Dell international services

Software Testing Senior Associate

Jul 2013Jun 2015 · 1 yr 11 mos · Noida, Uttar Pradesh, India

  • Worked as Senior associate in the field of Services oriented architecture (SOA), web services automation and mainframe testing on two projects.
  • 1. Harvard Pilgrim Health Care, worked as the technical lead of a team of four members for a period of 18 months for this US based health care service provider. The responsibilities included
  • Requirement Analysis, test case review and creation and testing (database, functional and regression)
  • Creation of automation scripts on the basis of customer requirements.
  • 2. Canadian Pacific Railways, worked as a mainframe and automation tester for a period of 4 months for a Canada based rail transport company in the process of replacing legacy applications with new and enhanced functionalities.

Education

Tata Institute of Social Sciences

Master of Arts (M.A.) — Human Resource Management

Jan 2015Jan 2017

Ajay Kumar Garg Engineering College

Bachelor of Technology (BTech) — Computer Science and Engineering

Jan 2009Jan 2013

Little Flower School

SSC (Senior Secondary School)

Jan 2003Jan 2009

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