May 2024 – Jul 2025 · 1 yr 2 mos · On-site

Sep 2021 – May 2024 · 2 yrs 8 mos

• Responsible for partnering with RPO clients, to successfully manage, deliver and optimise their outsourced solutions; as well as taking responsibility for the leadership and performance of the RPO onsite teams.
• Clients include Manchester United, McLaren Racing, Brakes, Freedom Fibre.

Jun 2021 – Oct 2021 · 4 mos

• Responsible for the Client Delivery and the team management of the Professional Services delivery team.

Oct 2019 – Jun 2021 · 1 yr 8 mos

• Internal Talent Attraction and Retention Partner for Morson Group.
• Responsible for partnering with stakeholders across the Morson Group to manage and develop recruitment strategies, as well as introducing top talent to the business.

Sep 2018 – Oct 2019 · 1 yr 1 mo · Manchester, United Kingdom

• Internal Recruitment Partner supporting Group Functions at Manchester, Stansted and East Midlands Airport.
• Manage the full end-to-end recruitment process (Permanent Hiring)
• Recruit for all business areas in Group, such as; Finance, IT, HR, Procurement, Marketing / Communications and Legal
• Undertake direct sourcing of external candidates, management of internal candidates, and management of PSL agency suppliers
• Manage internal talent pipelines (both succession and high potential candidates), to ensure that colleagues are appropriately considered for opportunities.

Nov 2016 – Sep 2018 · 1 yr 10 mos · Manchester, Greater Manchester, United Kingdom

• Sole Recruitment Partner for all of TSB’s contract & temporary recruitment across the UK. This is outsourced to Resource Solutions under an MSP agreement
• Responsible for maintaining the relationship between Resource Solutions and TSB from a contingency recruitment point of view
• Responsible for vacancy levels ranging from hourly paid through to £1500 day rates
• Overseeing volumes up to 200 roles at a time
• Consistent point of contact for hiring managers across TSB, as well as HR / Recruitment teams in the business and external agency suppliers
• Supporting a small direct team at Resource Solutions including a Recruitment Coordinator and Direct Recruiter (specifically for contingency and contract recruitment)
• Owning as well as monitoring all KPI’s and SLA’s for contract / temporary recruitment including reporting and facing off to the business at senior stakeholder level
• Supporting the end to end process from role creation, through recruitment phases to on going payroll of all TSB’s contingent staff
• Responsible for all operational PSL management including setting up hosting hiring manager briefings, rate negotiation, PSL reviews and payroll set up.
• Point of submission for all agency candidates and responsible for screening before sending to hiring manager for review
• Responsible for all reporting / M.I. for temporary & contract recruitment
• Managing the pre employment screening process for all new candidates

Sep 2015 – Dec 2016 · 1 yr 3 mos

• (This was a part time role phasing me back to work from MAT leave).
• Responsible for managing the payroll from a third party / outsourced point of view
• Process payroll for various clients
• Conducting payroll process from start to finish and up to 1000 transactions per week
• Dealing with any necessary amendments to standard pay runs including; suppressing tax
• refunds, dealing with auto enrollments, & paying statuary entitlements e.g SSP, SSHP etc.
• Running reports / M.I. for all clients prior to processing BACS files as well as running FPS, EPS, P45 issues, and checking P32/P35 balances
• Liaising with HMRC on a regular basis and dealing with all/any of their enquiries
• Processing holiday accruals and calculations
• Providing system training to clients

Mar 2010 – Feb 2015 · 4 yrs 11 mos · Manchester Airport

• Working at Manchester Airport on an outsourced recruitment for Swissport
• Responsibility for the end to end recruitment process.
• Primarily focusing on front of house recruitment for roles such as Passenger Service agents & Aircraft Dispatchers, but also assisting with back of house recruitment as well
• Undertaking prescreening or potential candidates, through to interviewing, offering, undertaking referencing and completing security checks
• Liaising with customer/client as well as third parties with in the airport and point of contact for Premier Work Support
• Undertaking payroll administration duties for all Premier Work Support staff operating at the airport
• Assisting in a helping conduct HR and performance functions including disciplinaries, investigations, terminations and absence reviews.