Claudia Viscarra — Customer Success Manager
As an SFMC Consultant, I lead end-to-end tech implementations of marketing campaigns for email, SMS, and direct mail, ensuring seamless transitions and high QA standards. With over 5 years of experience in designing, developing, and deploying email marketing campaigns across industries, I specialize in Salesforce Marketing Cloud, the leading platform for digital marketing automation and analytics. I leverage my diverse skill set, spanning from web development, to graphic design, to client coordination, to create and enhance dynamic and responsive emails using HTML and AMPScript, tailored to specific campaign requirements and user engagement. I also direct data migration strategies from legacy systems to Salesforce Marketing Cloud, emphasizing data privacy and campaign enablement. I collaborate cross-functionally, delivering actionable insights from engagement analyses to improve campaign effectiveness. I am passionate about translating strategic visions into actionable digital assets, and I thrive in fostering collaborations and driving engagement.
Stackforce AI infers this person is a MarTech specialist with expertise in email marketing and Salesforce Marketing Cloud.
Location: Washington, District of Columbia, United States
Experience: 13 yrs 5 mos
Skills
- Salesforce Marketing Cloud
- Email Marketing
Career Highlights
- Over 5 years of experience in email marketing.
- Expert in Salesforce Marketing Cloud implementations.
- Skilled in data migration and campaign strategy.
Work Experience
Salesforce
Customer Success Manager (2 yrs 3 mos)
Technical Account Manager (3 mos)
ZS
Business Technology Associate Consultant (1 yr 5 mos)
Montefiore Health System
Salesforce Marketing Cloud Developer (4 mos)
Charles Schwab
Salesforce Marketing Cloud Content Developer (5 mos)
AIPAC
Creative Developer (2 yrs 9 mos)
Motion Graphics Designer (1 yr 11 mos)
Coding Dojo
Full Stack Developer (4 mos)
Illustrate My Design LLC
Graphic Designer (1 yr 2 mos)
Taylor University
Graphic Designer (1 yr)
Latino Student Union President (9 mos)
Institute for Policy Studies
Graphic Designer (Intern) (3 mos)
Admissions CREW
Campus Representative for Encouragement and Welcome (9 mos)
Academic Enrichment Center
Spanish Tutor (2 yrs 8 mos)
Education
Graphic Design at Taylor University
Full-Stack Web Developer at Coding Dojo