Oct 2023 – Dec 2024 · 1 yr 2 mos · Remote

• Designed, built, and delivered a functional prototype powered by large language model GPT (during my first two weeks) for performing complex data analysis based on natural language requests from revenue management analysts in the travel industry.
• Developed a custom tool-using AI agent framework and chat application for conducting experiments and prototyping solutions.
• Built a custom file-based vector database and added vector search capabilities to SQL Server.
• Designed and wrote papers for several new prompt engineering and agent-based orchestration patterns for expanding the capabilities of agent-based cognitive systems.
• Developed a tool powered by multimodal generative AI models to extract key information from documents and saving it as structured JSON for one of the largest M&A companies in the world.
• Developed a tool for analyzing and comparing whole documents using AI agents, enabling Q&A based on a comprehensive view of large documents.
• Developed a high-level conceptual reference architecture for applied generative AI solutions, a scoping framework for these solutions, an AI solution maturity model, and other AI practice guidance.
• Contributed to the development of an AI Maturity Framework for assessing the readiness of clients to build and deploy generative AI solutions.
• Delivered presentations and demos, and developed guidance for skill building as part of the Data & AI Leadership team.
• Led multiple customer AI projects for a variety of use cases across several different industries.

Feb 2022 – Nov 2022 · 9 mos · Fresno, California, United States · Remote

• Designed and developed extensive logging and monitoring capabilities for a white labeled hospital patient Xamarin mobile application.
• Worked on the upgrade of backend services from ASP.NET 4.8 to ASP.NET Core 3.
• Participated in regular Architecture Guild meetings: discussing, debating, and documenting recommendations for key architecture decisions.

Jun 2021 – Dec 2021 · 6 mos · Remote

• Developed features and fixed bugs for PepsiCo’s Xamarin mobile application that handles all orders and deliveries of product to over 30,000 customer locations.

Nov 2019 – Nov 2020 · 1 yr · Menlo Park, California · Remote

• Architecture, prototyping, planning, hiring and leading the backend development team in building Kespry’s new flagship asset intelligence product, Perception Analytics. Using aerial drones from DJI, submersible drones inspecting undersea Internet cables, dog-like quadruped robots from Boston Dynamics, ultrasonic audio recordings of machinery, and perception data collected from many other sources, Perception Analytics ingests and enriches all of it at scale in the cloud, executing machine learning models to detect a variety of issues, and delivers the resulting insights to decision makers through powerful search and map interfaces.

Mar 2016 – Dec 2017 · 1 yr 9 mos · Remote

• Providing discovery, architecture, design, project planning, estimation, QA process, and development work for large enterprise customers (Fortune 500). Focused on Xamarin cross-platform mobile applications (Xamarin.Forms), scalable Azure cloud services, and actor-based microservice architectures (Orleans) for large-scale Internet of Things (IoT) scenarios.
• WellData MobileRT: Architecture and development of an Orleans actor-based distributed system for ingesting and monitoring multi-channel IoT sensor data from oil well drilling equipment, Orleans silo deployment and update infrastructure, distributed metrics and logging, a custom system of push notifications and complex routing to iOS and Android mobile clients, enterprise chat including group chat, highly custom time-series mobile data charts, and many other components and features.
• VECTOR3: Provided architecture, product design, and initial UI design. VECTOR3 is the enterprise mobile app decision support solution that provides enterprises with a strategic framework for deciding what applications to deliver, which features and in what order, will deliver the highest business value.
• Check out the embedded links for more information on these projects.

Aug 2015 – Oct 2015 · 2 mos · Denver Metropolitan Area

• Planned and helped to implement a cross-platform mobile development Software Factory for credit unions intent on reinventing and dramatically improving the mobile banking experience.

May 2015 – Jun 2015 · 1 mo · Remote

• Helped to build and repair cross-platform mobile applications using Xamarin and C#.

Apr 2014 – Apr 2015 · 1 yr · Milwaukee, Wisconsin, United States · Remote

• Provided high-level software product strategy and guidance.
• Transformed rough sketches and ideas into a working cross-platform Xamarin.Forms app for designing, conducting, and evaluating results from structured assessments on a team.
• Designed and developed a multi-tenant Azure back-end using innovative OData data protection filters,
• OAuth2 authentication, reliable message queues, and SQL Azure storage.
• Developed custom controls such as a high-performance Xamarin.Forms TreeView control released as
• an open source project, and other custom controls.
• Designed and developed over 25 complex, adaptive and nested views for an app targeting tablets 7”
• and larger.

Jul 2013 – Mar 2014 · 8 mos · Kansas City Metropolitan Area · Remote

• Developed data collection instruments, analyses and visualizations for measuring correlations between various aspects of continuing education and employee engagement.

Oct 2012 – May 2013 · 7 mos · Milwaukee, WI · Remote

• Managed and prioritized development work across numerous concurrent projects and several developers and content creators.
• Provided creative and functional design direction for an internal content management and project management system built on Drupal and Open Atrium.
• Instituted data collection immediately upon starting the position, and developed aggressive analyses of user and community behavior: community attention and influence analysis, sentiment/linguistic analysis, project workflow analysis, and more.
• Designed and delivered reports to clients using the system, providing feedback to assist them in their goal of transforming their organization to become more creative and democratic.
• Designed analyses and visualizations for custom client software projects, including driver and terminal scorecards for Tax-Air (transportation company) delivered via drivers’ Android smartphones.
• Designed and prototyped an internal performance evaluation system to discover strengths and weaknesses for individuals and teams.
• Designed an impartial, automated work prioritization feature that scores each work item in a project for benefit, penalty, cost, and risk, and assigns a priority based on the sorted score.
• Assisted the sales team on many client-site sales meetings, representing technology leadership for Bucket Brigade.

Apr 2011 – Apr 2013 · 2 yrs · Milwaukee, WI

• Provided governance and strategic direction to a non-profit organization focused on the support of maker spaces, co-working spaces, and similar venues around the world.
• Instituted data collection and analysis of activities within the organization and across the ecosystem of partner organizations, generating maps of attention, influence, and focus.
• Networked with other maker spaces, co-working spaces, and Maker Faires in Wisconsin (Bucketworks, Sector67, Milwaukee Makerspace) and Illinois (Pumping Station: One, Evanston Maker Faire).
• Attended meetings and offered advice and support for groups working to start new creative spaces in Jefferson, WI, Waterford, WI, and others--locally and remotely via monthly maker space conference calls.

Jun 2010 – Mar 2014 · 3 yrs 9 mos · Plymouth, WI · Remote

• Developed a rich Silverlight application that integrates with NiceWare label printing software on the back-end.
• Fixed bugs and developed new features for a legacy (VB.NET WinForms on VS2005/WinXP) Maintenance scheduling and managing application.
• Performed migrations of several existing applications and databases to a new server.
• Troubleshooting and repair of SQL Server stored procedures, functions, and various design problems with tables, indices, and full-text catalogs in use by custom legacy applications.

Apr 2010 – Aug 2012 · 2 yrs 4 mos · Delafield, WI

• Developed inventory and asset management software for the Microsoft Dynamics GP ERP system.
• This was a continuation of work performed for Panatrack from 2004 to 2008 (see previous entry for Panatrack).

Aug 2004 – Feb 2008 · 3 yrs 6 mos · Delafield, WI

• Established high-level strategic technology direction for a solutions company becoming a product company. Responsible for all aspects of product development from architecture and development to deployment and support. Focused on improvement of clients’ supply chain management as well as internal frameworks.
• Developed mobile barcode and RFID systems to track inventory, assets, shipments, time and attendance, bird flu, and medical patient tracking systems.
• Consolidated disparate custom solutions into a modular, integrated, and commercially-packaged system.
• Developed a suite of user interface controls to provide ease of use and consistent style on mobile touch screen devices.
• Demonstrated software and developed opportunities at RFID Live! trade show in Las Vegas.
• Achieved Microsoft Gold Certified Partnership through software system certification.
• Worked within the constraints of Sarbanes-Oxley to provide secure solutions.

Feb 2008 – Dec 2008 · 10 mos · Milwaukee, WI

• Created a mobile application to collect vehicle data and photos from dealerships to publish ads on the Internet.
• Developed a reusable, multi-platform framework for mobile field software, including support for Windows Mobile.
• Worked with robotics to create a proof of concept for an intelligent pan-tilt camera system with a manual control option using a Nintendo Wii controller.
• Conducted research on new software and hardware technologies.

Mar 2004 – Nov 2004 · 8 mos · Palmyra, WI

• Migrated data for a company of 200+ users to a new ERP system--from MAS 200 to Microsoft Great Plains (now DynamicsGP)--in three months. Stayed for another few months to build custom integrations between various information systems, configure and customize the new systems, and train end users.
• Developed custom integrations to synchronize inventory with ERP, warehouse management, Pick-To-Lite order picking, and cartonization systems.
• Customized Great Plains user interface to accept and process credit cards during order fulfillment.
• Researched order fulfillment workflows and made recommendations for ERP system setup and configuration.
• Trained Human Resources department on the use of Great Plains.
• Created and customized reports.
• Analyzed the needs for new company website and estimated schedule and budget based on initial requirements.

May 2000 – Sep 2003 · 3 yrs 4 mos · Brookfield, WI

• Received the Innovative Solution Award from Meridian in October, 2000 for doubling the speed of data entry in the entire Subrogation department with only 2 hours of work.
• Received Employee of the Month Award from ProStaff Employment Services in June, 2000 for outstanding achievements and growth in my position.
• Designed and developed an RPA program to automate the generation of collection letters which previously required many employees using a manual process, saving over $1.1 million annually.
• Performed extensive database analysis for Subrogation and Fraud departments to detect fraudulent insurance claims, overpayments, and duplicate payments.
• Cut costs of data imports by designing and developing new data import software.
• Analyzed data format and content to identify potential import problems with data for clients, working with each client until all issues were resolved and imports were fully automated.