Feb 2024 – Sep 2025 · 1 yr 7 mos · Hyderabad, Telangana, India · Hybrid

• New Verticals - Grocery
• Infrastructure & Platforms Engineering.

Jun 2022 – Feb 2024 · 1 yr 8 mos

• Lead 3 global teams of 6 to 8 Software Engineers each focusing on Software Development and Delivery along with Application support for over 14 micro-services across multiple platform and technologies, primarily Platforms Team and SupplyChain Team.
• Translated product and business KPIs into goals using the OKR framework and SR framework resulting into 8% lesser out of stock problem, saving more than 100k USD per month cost on Infrastructure, Tools and Platforms, 14% increase in customer retention.
• Built features like Spam Detection and Prevention, Failover Management, WA Cloud API Integration and revamped Notifications Service handling upto 2 million RPD.
• Led end to end release and development of Activity Tracking Service, Feature Flag Management Service, AWS Resource Management Service and few more as an Engineering Manager.
• Revamped the Role Based Access Control Platform resulting into handling 1.8 million RPM and 100% adoption of RBAC in org within 2 months.
• Built an in-house Incident Management Platforms (Pheme) resulting in cost saving as well as 65% faster resolution of on-call's.
• Provided mentoring and performance management for team members, as well as facilitated recruitment processes and implemented continuous learning initiatives on an as-needed basis.

Aug 2021 – May 2022 · 9 mos

• Lead 1 global team of 9 Software Engineers focusing on Software Development and Delivery along with Application support for over 6 micro-services across multiple platform and technologies. Translated product and business KPIs into goals using the OKR framework and SR framework .
• Built features like Spam Detection and Prevention, Failover Management, WA Cloud API Integration and revamped Notifications Service handling upto 2 million RPD.
• Led end to end release and development of Activity Tracking Service, Feature Flag Management Service, AWS Resource Management Service and few more as an Engineering Manager.
• Revamped the Role Based Access Control Platform resulting into handling 1.8 million RPM and 100% adoption of RBAC in org within 2 months.
• Built an in-house Incident Management Platforms (Pheme) resulting in cost saving as well as 65% faster resolution of on-call's. Provided mentoring and performance management for team members, as well as facilitated recruitment processes and implemented continuous learning initiatives on an as-needed basis.

Feb 2021 – Jul 2021 · 5 mos

• Lead a geographically distributed and culturally diverse team of 10 members working on Test & Learn Analytics tool.
• Engagement on requirements documents, tasking/design documents, code reviews, test plans and mentoring.
• Refactored 8000+ lines of legacy code to modernize the code as per MVC architecture and transitioning from YUI code to React code resulted in 50% faster loading times.
• Created a framework for nudging the users about new feature releases and user education around existing features in the product by showing notification walkthrough and Nudge-Popups which resulted in a 30% increased usage of pre-existing features and a 40% increase in the early adaption of new features.
• Designed and Implemented multiple graphite UI components using React which helped 3+ teams in the development of 5+ features resulted in faster feature delivery and reduced engineering efforts. Led recruitment for multiple IIT+NIT campuses for a total of 40+ positions.

Sep 2019 – Feb 2021 · 1 yr 5 mos

• Tech Lead/Team Lead for a team of 10 members.
• Along with previous responsibilities, following are few additions:
• => Team process, roadmap, and allocation management for a total team of 9 people.
• => Led creation, monitoring and summarizing team happiness and satisfaction survey.
• => Regular touch-bases with T&L Stakeholders to coordinate any collaborations
• => Regular Catch-ups with team members as Team Lead and Mentor
• => Engagement on requirements, tasking pages, code reviews, test plans
• => Owning multiple team processes and managing sprint schedule.
• => Owned creation and execution of recruitment plan for multiple IIT+NIT campuses for total 40+ positions.
• => Owned Team OKR creation and check-ins.
• => Creation and implementation of Production Support Plan for Asia-Pacific.
• => Review design documents, core PR reviewer.
• => Providing effective feedbacks for team members for year end performance review document.

Jul 2019 – Sep 2019 · 2 mos

• Was hired as an SE on a team , first lateral hire for a complete new team.
• Understood the business, culture, people and tech stack.
• Writing scalable and efficient code. Writing unit tests.
• Front-end using React+Redux+Typescript.
• Writing High Level and Low Level design documents for upcoming features.
• Started being a part of recruitment panel for more lateral hiring.
• Prepared onboarding guide for set of lateral hires and was buddy for them.

Oct 2017 – May 2019 · 1 yr 7 mos · Pune, Maharashtra, India

• As a Software Engineer I am responsible for design, implementation, testing, and support of high quality products used by hundreds of companies and thousands of end users to make critical decisions and manage sales operations.
• The Software team at ZS is a casual, collaborative, and smart group located in Pune.
• My role involves:
• 1. Implementing major features using JavaScript, C#, .Net, MVC , SQL, HTML, CSS, AngularJS and any other necessary technology.
• 2. Pair programming, writing unit tests, filing code reviews, and collaborating with QA analysts to ensure the highest quality software..
• 3. Working with product managers and technical leads to develop product architecture.
• 4. Gaining immediate responsibility for project deliverables
• 5. Understanding client business issues and actively participating in developing products and features that meet client needs.

Sep 2016 – Sep 2017 · 1 yr · Bengaluru Area, India

• Worked independently with customers' technical teams on post-sales technical issues. The investigation of technical issues involves complex data analysis from Akamai's distributed network and an in-depth examination of the interaction between Akamai and the customer's infrastructure.
• Worked closely with and managed issue-specific cross-functional teams composed of Engineering, Operations, Sales, Professional Services, and Account Management representatives
• Designed and implemented solutions to address a given customer issue after gathering & understanding customer requirements