DAWOOD KHAN PATAN

CEO

Bengaluru, Karnataka, India2 yrs 4 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Proven track record in customer support and technical troubleshooting.
Strong communication skills with cross-functional collaboration experience.
Eager to grow in digital marketing and web development.

Stackforce AI infers this person is a Digital Marketing and Customer Support professional with a focus on Web Development.

Contact

Skills

Core Skills

Team CoordinationCustomer SupportTechnical SupportDigital MarketingWeb Development

Other Skills

CommunicationHindiBusiness DevelopmentRemote User SupportCascading Style Sheets (CSS)Virtual Private Network (VPN)IT Service ManagementService DeskAdministrative AssistanceExecutive Administrative AssistanceMarketingClient ServicesKYC VerificationCustomer-Focused ServiceCustomer Interaction

About

I am a self-motivated and positive-minded professional with 1 year of experience in Help Desk Associate role. I have handled both customer and partner queries, ensuring timely and effective resolutions. My role has strengthened my communication skills and taught me how to decode and solve customer problems efficiently. I collaborate well with cross-functional teams to deliver the best customer experience. Eager to grow in a similar role and ready for immediate joining.

Experience

2 yrs 4 mos

Total Experience

1 yr 2 mos

Average Tenure

1 yr 5 mos

Current Experience

Uber

2 roles

Virtual Onboarding Team Lead

Promoted

Nov 2025 – Present · 6 mos · On-site

As a VOB Team Lead at Uber, I lead a dynamic team focused on business verification, process optimization, and customer experience excellence. I drive team performance, quality assurance, and operational efficiency to support Uber’s trusted partner network.

Team Coordination

Client Support Engineer

Dec 2024 – Nov 2025 · 11 mos · On-site

Provided exceptional customer service to Uber's diverse clientele, including riders and drivers.
Troubleshooted and resolved complex technical issues related to the Uber app and platform.
Effectively communicated technical information to both technical and non-technical users.
Collaborated with cross-functional teams to identify and implement process improvements.
Adhered to strict service level agreements (SLAs) and key performance indicators (KPIs).

CommunicationHindiCustomer SupportTechnical Support

Brand monk academy

2 roles

Head Of Educational Excellence

Feb 2024 – Oct 2024 · 8 mos · Coimbatore, Tamil Nadu, India

Driving Innovation in Digital Marketing Education
Leading the Charge in Developing Top-Tier Digital Marketing Talent

Business DevelopmentCascading Style Sheets (CSS)Digital Marketing

Trainee and Student Coordinator in Web Designing

Dec 2023 – Nov 2024 · 11 mos · Coimbatore, Tamil Nadu, India

A Digital Marketing Trainer is an expert who teaches individuals and businesses how to effectively market their products or services online. They provide training on various digital marketing techniques, such as SEO, social media marketing, and content marketing.

Business DevelopmentRemote User SupportDigital Marketing