Roshini Godwin

Operations Associate

Chennai, Tamil Nadu, India8 yrs 4 mos experience
Most Likely To Switch

Key Highlights

  • Expert in Fraud Protection and Analysis.
  • Strong communication and analytical skills.
  • Proven track record in customer experience enhancement.
Stackforce AI infers this person is a Customer Experience and Fraud Analysis Specialist.

Contact

LinkedIn

Skills

Core Skills

Business MetricsCommunicationCustomer ExperienceAnalytical SkillsData Maintenance

Other Skills

Oral CommunicationCoachingFraud ProtectionFraud AnalysisSpoken EnglishAttention to DetailService-Level Agreements (SLA)Thorough ResearchInvestigative ResearchFraud InvestigationsTechnical SupportCustomer SupportEnglishReporting RequirementsNegotiation

Experience

8 yrs 4 mos
Total Experience
1 yr 8 mos
Average Tenure
2 yrs 6 mos
Current Experience

Walmart

Senior Resolution Coordinator

Nov 2023 – Present · 2 yrs 6 mos · Chennai, Tamil Nadu, India

Oral CommunicationBusiness Metrics

Archetive solutions

Assistant Team Manager - Vendor Team Management

Sep 2022 – Nov 2023 · 1 yr 2 mos · Chennai, Tamil Nadu, India

Oral CommunicationCommunication

Amazon development centre (india) private limited

CRC Sr. Associate

Jan 2022 – Aug 2022 · 7 mos

Oral CommunicationCustomer Experience

Five two supports

Procurement Executive

Mar 2021 – Aug 2021 · 5 mos · Tirunelveli, Tamil Nadu, India

CommunicationAnalytical Skills

Stradegi investment management consulting

Programmer Analyst

Apr 2017 – Dec 2020 · 3 yrs 8 mos · Chennai, Tamil Nadu, India

Data MaintenanceCoaching

Education

St.Xavier's College, Palayamkottai - 627 002

Master of Computer Applications - MCA — Computer Science

Jan 2015 – Jan 2017

St.Xavier's College, Palayamkottai - 627 002

BSc - Bachelor of Science — Computer Science

Jan 2012 – Jan 2015

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