Apr 2023 – Jan 2024 · 9 mos · India · On-site

• Directed global MSP/VMS operations across US, EMEA, and APAC regions, supporting 150+ enterprise
• clients and managing a team of 80+ client service consultants, program managers, and account leads.
• Led end-to-end contingent workforce program execution, ensuring service delivery, governance, and SLA
• adherence across platforms including Beeline, SAP Fieldglass, VNDLY, IQNavigator, Magnit System & WFQ.
• Partnered with global leadership to design and implement operational strategies, improving delivery
• efficiency and strengthening client support models across regions.
• Established KPI/KRI frameworks and performance management processes, driving accountability, improving
• team productivity, and enabling continuous performance improvement.
• Delivered executive-level reporting and workforce analytics (spend, utilization, TAT), enabling data-driven
• decisions and cost optimization initiatives (10–15%).
• Led multiple VMS system integrations and implementations, including data mapping, workflow
• configuration, validation, and go-live readiness for global clients.
• Managed end-to-end SOW and contingent workforce lifecycle, including vendor selection, RFx processes,
• cost negotiation, and program governance.
• Ensured compliance with regional labor laws, tax regulations, and audit requirements; supported audit
• readiness and strengthened operational controls across programs.
• Developed supplier scorecards and managed budgeting/forecasting activities, aligning workforce strategies
• with financial targets and business goals.
• Drove process improvements through data consolidation and analytics, improving resource utilization
• tracking and reducing turnaround time (TAT).
• Supported global hiring across leadership and functional roles (Client Services, Technology, Finance, Sales),
• including workforce redeployment strategies.
• Delivered MSP/VMS workforce solutions for enterprise and global clients across technology, healthcare, and
• financial services sectors.

Jan 2020 – Mar 2023 · 3 yrs 2 mos · New Jersey, United States · Hybrid

• Led end-to-end contingent workforce programs across US & India, overseeing staffing delivery, vendor
• management, and operational governance.
• Partnered with C-suite stakeholders to align workforce strategies with business objectives, supporting
• enterprise clients across multiple industries.
• Built and scaled teams to 50+ professionals, managing recruitment, delivery, and program operations across
• global markets.
• Directed full lifecycle hiring and workforce deployment, ensuring alignment with client requirements, SLA
• commitments, and delivery timelines.
• Implemented structured governance frameworks, including weekly/monthly reporting, KPI tracking, and
• performance reviews to improve operational visibility.
• Developed workforce analytics and MIS reporting (hiring trends, pipeline, utilization), enabling data-driven
• decision-making and improved planning.
• Managed vendor relationships and third-party staffing partners, ensuring service quality, compliance, and
• consistent delivery outcomes.
• Improved hiring efficiency and reduced time-to-fill through process optimization and better pipeline
• management, reducing time-to-fill by 25%.
• Acted as SPOC for global stakeholders, ensuring consistent communication, issue resolution, and alignment
• across US & India teams.
• Supported contingent labour workforce programs across BFSI, healthcare, and technology sectors,
• delivering scalable staffing solutions for enterprise clients.
• Managed client portfolios and vendor relationships, driving consistent revenue growth and delivery
• performance. Developed reporting frameworks for hiring, financial tracking, and operational KPIs.

Jun 2017 – Oct 2019 · 2 yrs 4 mos · United States

• Owned end-to-end operations for US staffing business unit, including recruitment delivery, workforce
• management, finance, and client operations.
• Led and scaled teams of 60+ recruiters, leads, and managers, driving performance, delivery quality, and
• operational efficiency.
• Managed full P&L responsibility, including budgeting, forecasting, revenue tracking, payroll, accounts
• payable/receivable, and financial reporting.
• Oversaw contingent workforce programs across MSP/VMS environments, managing vendors, staffing
• partners, and third-party resource pools.
• Improved turnaround time (TAT) and delivery performance through KPI-driven strategies and structured
• performance tracking frameworks.
• Led ATS–VMS system integrations (CEIPAL, TCS GBAMS), including data mapping, workflow configuration,
• validation testing, and UAT support.
• Ensured compliance with client and regulatory requirements (FMLA, FCRA, FLSA), including background
• verification, onboarding governance, and audit readiness.
• Managed contracts and documentation (MSA, NDA, SOW), supporting onboarding and lifecycle
• management of contractors and full-time employees.
• Partnered with stakeholders to align workforce supply with demand, optimizing resource utilization and
• improving service delivery.
• Established MIS and reporting frameworks, enabling visibility into operational metrics, performance tracking,
• and decision-making.
• Led process improvement initiatives across recruitment, HR, finance, and operations, enhancing overall
• business efficiency and team productivity.
• Delivered staffing and workforce solutions for enterprise clients across BFSI, healthcare, technology, and
• manufacturing sectors in US and MEA regions.

Apr 2015 – Sep 2016 · 1 yr 5 mos · San Francisco Bay Area

Sep 2013 – Nov 2014 · 1 yr 2 mos · Greater Pittsburgh Region

Jul 2012 – Sep 2013 · 1 yr 2 mos · Seattle, WA