Feb 2024 – Feb 2025 · 1 yr · Bengaluru, Karnataka, India

• Part of the Data Science, AI and Machine Learning practice supporting presales and account management, ensuring tailored client solutions
• Manage end-to-end bid processes, including RFP/RFI responses, planning, estimation, proposal development, and resource coordination
• Drive business growth by fostering key client relationships, leading initiatives, and developing proof of concepts
• Identifying and pitching our offerings and providing demos of proof of concepts to client CXOs and senior management across industries (for both existing and new clients)
• Develop and execute strategic account plans to achieve long-term growth and client satisfaction
• Maintain the knowledge repository, captured success stories, and built pitches with delivery and account management teams
• Stay updated on industry trends and collaborated with the technical team to create new offerings and Proof of Concepts (as part of AI Labs-to incubate new solutions)
• Participate in review meetings with clients to discuss present organisational updates, gather feedback, and align on future goals

Nov 2022 – Jan 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Led presales initiatives across the organization, collaborating closely with sales, inside sales, and account management teams to secure deals with Fortune-500 clients in CPG, FMCG, Retail, and BFSI sectors
• Engaged in customer discovery sessions, responded to bids/RFPs/RFIs, and contributed to successful POCs for client acquisition
• Managed cross-functional teams to tailor responses for client inquiries in Data Engineering, Data Strategy, Data Science BI & Visualization
• Collaborated with sales to identify customer needs, develop content, and create proactive pitches, driving business growth
• Produced and refined collateral on key data analytics subjects, maintaining a repository of successful projects for account management
• Worked with marketing to deliver insightful Points of View (PoVs) showcasing thought leadership and offerings

Jun 2021 – Oct 2022 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Led a cluster of 7 prominent Retail clients in the Americas region, ensuring successful bid wins and surpassing ACV & TCV targets
• Managed both proactive and reactive proposals, delivering comprehensive solutions tailored to client requirements
• Initiated proactive discussions with clients to uncover areas of opportunity for strategic presentations, driving growth in high-potential accounts
• Took charge of deal responses (RFX) and drove new deal demand generation, contributing to business growth
• Developed and executed strategic account plans, ensuring alignment with client goals, and fostering long-term partnerships
• Monitored account performance, analyzed key metrics, and prepared regular reports to track progress and identify areas for improvement, ensuring consistent client satisfaction

Jan 2020 – May 2021 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Collaborated with sales, marketing, and cross-functional teams to cultivate strategic partnerships, steer GTM strategies, bolster delivery capabilities, and shape innovative solutions
• Proactively identified promising opportunities for client engagement, crafting tailored customer-specific value propositions, and delivering insightful "Point of View" pitches
• Expertly responded to client RFP and RFIs, diligently understanding client requirements, and collaborating with the delivery team to devise effective action plans

May 2018 – Dec 2019 · 1 yr 7 mos · Bengaluru, Karnataka, India

• Engaged with diverse databases throughout ISG, overseeing Contracts and Engagements data
• Supervised and executed a range of internal data analysis and research projects to bolster sales and marketing team efforts
• Served as a consultant to the advisory team, furnishing valuable insights into the capabilities of IT outsourcing service providers
• Additionally, compiled an extensive list of service providers adept at managing engagements based on defined scope, geographical region, and budget considerations

Jan 2016 – Apr 2018 · 2 yrs 3 mos · Bengaluru, Karnataka, India

• Conducted comprehensive primary and secondary research, engaging with clients and industry experts
• Utilized data mining techniques on key databases, followed by meticulous data cleansing, analysis, and visualization
• Spearheaded diverse projects such as Market Intelligence, Supplier Intelligence, Competitive Analysis, Supplier Landscaping, building cost analysis, and regular updates through newsletters

Jul 2015 – Dec 2015 · 5 mos · Mumbai, Maharashtra, India

• Collaborated with clients to gather requirements, ensuring a comprehensive understanding of their needs
• Developed detailed Business Requirement Documents (BRDs) and meticulously formulated Functional Test Cases, establishing a robust foundation for project execution
• Facilitated regular and insightful communication between the development team and clients, ensuring a clear alignment of requirements and the creation of effective functional code

Aug 2012 – Aug 2013 · 1 yr · Chennai, Tamil Nadu, India

• Played a pivotal role in driving the promotion and substantial business expansion of Oracle Primavera and Microsoft Project software within the franchisee center
• Conducted engaging product demonstrations and devised effective sales strategies, contributing to heightened product visibility and enhanced sales performance
• Spearheaded impactful marketing and sales training campaigns, equipping the team with the knowledge and skills needed to achieve remarkable sales outcomes