Devi Budhathoki

Associate Consultant

Kawasaki, Kanagawa, Japan1 yr 2 mos experience

Key Highlights

Proven track record in customer service excellence.
Expertise in content moderation and user behavior analysis.
Strong communication and interpersonal skills.

Stackforce AI infers this person is a Customer Service and Content Moderation Specialist in the Gaming industry.

Contact

Skills

Core Skills

Customer ServiceContent Moderation

Other Skills

Active ListeningAdministrationAdministrative AssistanceAnalytical SkillsAttention to DetailCashieringClient ServicesCommitmentCommunicationCustomer SatisfactionCustomer SupportEnglishEnglish to JapaneseGaming Industry TrendsIntercultural Communication

About

📍About Build+ Technology changes the world, and we help companies find the right people to make that happen. At Build+ (formerly Wahl+Case), we have been building successful businesses and meaningful careers for our customers since 2010. The name Build+ reflects our commitment to our customers, while the "+" symbol signifies our value-added approach to recruitment, innovation, and collaboration. Our values and actions are guided by our one company rule: "Always do what's in the best interest of our customers. Always." 🌐Visit our Website buildplus.io

Experience

1 yr 2 mos

Total Experience

1 yr 2 mos

Average Tenure

Current Experience

Build+ (formerly wahl+case)

Associate Consultant

Apr 2024 – Present · 2 yrs 2 mos · Tokyo, Japan

Tech mahindra

Customer Service Associate

Sep 2022 – Nov 2023 · 1 yr 2 mos · Tokyo, Japan · Hybrid

Received certificates for best performance in content moderation and customer service.
Review and moderate user-generated content to ensure compliance with community guidelines and legal requirements.
Identify and escalate potential safety or security risks to the appropriate teams for further action.
Analyze and report on content trends and user behavior to inform moderation strategies.
Actively engage in and contribute to the enhancement of moderation processes and tools.
Stay up-to-date on gaming industry trends and emerging technologies related to content moderation and online safety.

Content ModerationCustomer ServiceUser Behavior AnalysisModeration StrategiesGaming Industry Trends