Dharati Trivedi

Recruiter

Dehradun, Uttarakhand, India17 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years of diverse HR experience.
Expert in full cycle recruitment for IT and Non-IT roles.
Strong focus on employee engagement and satisfaction.

Stackforce AI infers this person is a Human Resources professional with extensive experience in recruitment and employee engagement across various industries.

Contact

Skills

Core Skills

Hr ManagementRecruitingHr Policies

Other Skills

Applicant Tracking SystemsClient HandlingCollaborative Problem SolvingCritical ThinkingCustomer Relationship Management (CRM)E-commerceEmployee BenefitsEmployee EngagementEmployee RelationsExit FormalitiesExit InterviewsHR OperationsIT RecruitmentInternal EventsInterviewing

About

Focusing on Seamless and Fulfilling Employment, Bringing Out the Best in Both Sides. Creating a win-win employment experience and bridging the gap between employee and employer satisfaction are my goals. I do this by making work simple, rewarding, and fulfilling for all involved. Strong human resources professional with a Post Graduation focused in Human Resources Management. Experienced Human Resources Consultant with a demonstrated history of working in the human resources industry. Skilled in Screening, Sourcing, Recruiting, Induction & On boarding, Exit formalities. Experienced in full cycle Recruitment of IT and Non IT both for all levels. Experienced in the Pay-roll (Including PF, ESIC and other related activities) & Administration, HR Solutions, HR Policies, Attendance & Leaves Record, Employee Engagement. Moreover, holding an experience of 11+ years in different corporates like : Banking, BPO, Share Market Securities, E commerce at different levels. Skilled in Leadership, People management, Operation management. I am a Full-Time Learner. Most importantly, I am an inquisitive person. I keep exploring different things, which helps me grow.

Experience

17 yrs 7 mos

Total Experience

2 yrs 6 mos

Average Tenure

5 yrs 6 mos

Current Experience

Logic simplified

Executive - HR Generalist

Dec 2020 – Present · 5 yrs 6 mos · Dehradun, Uttarakhand, India · On-site

I began my career as a Recruiter at Logic Simplified in 2020, where I managed the end-to-end recruitment cycle, ensuring we bring in the best talent for our team. Over time, my responsibilities expanded, and I transitioned into a Generalist HR role.
As a Generalist HR, I provide comprehensive support across various HR-related functions to ensure smooth operations and a positive employee experience. My expertise includes:
🌟 Employee Support: Resolving queries related to leaves, compensation, deductions, and settlements.
📈 Performance Reviews: Organizing and managing quarterly and annual employee performance appraisals to drive growth and development.
📝 Employee Onboarding: Briefing new joiners on company policies and procedures, ensuring all joining formalities are completed (Offer Letter, Appointment Letter, document collection, etc.).
🤝 HR Shared Services: Handling internal and external employee queries related to onboarding, payroll, leave, F&F settlements, and performance appraisals.
📊 Payroll & Tax Calculations: Assisting in the calculation and management of salary and tax-related matters.
⚖️ Exit Management: Ensuring a smooth exit process for employees, including issuing experience certificates, relieving letters, and coordinating full and final settlements with finance.

HR ManagementTrainingRecruitingNew HiresTeamworkEmployee Benefits+3

The athlos people consulting

Senior Executive Human Resources

Jun 2017 – Jan 2020 · 2 yrs 7 mos · Ahmedabad Area, India

End to end recruitment cycle for all IT & Non IT position, starting from sourcing of Resume to Joining and on boarding the candidates.
Responsible for initial screening, short listing resumes through portals, database, headhunting and references.
Taking First Round Interviews, Joining & Exit formalities.
Advertising the vacancy by drafting and placing the adverts on range of job portals (Indeed, Naukri, Monster) and social media (Facebook, LinkedIn, OLX job, Quicker job)
Making and maintaining the weekly and monthly MIS reports to support the recruitment process
Working closely with the hiring managers to understand the position profile and to understand overall needs and requirements.
Create a comprehensive job description based on the specifications provided by the hiring manager.
Responsible for development and implementation of sourcing strategy and action plans to support short and long term objectives of the business.
Maintaining fruitful relationship with the existing clients.
Creation & customization of proposals and different module as per client’s requirement for Recruitment, Outsourcing, Training and pay rolling
Recruitment & Selection, Pre-Screening Interviews, Post Recruitment & Joining Documentation, Headhunting, Job Portals
Filing online EPF, ESI, PT, labor welfare fund on government portal
Pay-roll Solution, Statutory Compliance, Preparation of HR Policies, Salary Components, Designing CTC, Salary Processing, Attendance System, Full & Final Settlement, Professional & Income Tax, LOP, Practical Exposure on processing salaries by Kredily Payroll Software.

TrainingNew HiresTeamworkPolicies & ProceduresExit InterviewsExit Formalities+2

Infibeam.com

Sr. Operation Executive

Sep 2012 – Jun 2017 · 4 yrs 9 mos · Ahmedabad, Gujarat, India

Sr. CSR (2012)
End to end customer relationship activities.
Worked for inbound/outbound customer service team/complains/Verification part before processing Orders further.
To verify authenticity of all documents submitted by customers for high value orders.
Co ordination with payment gateway.
Sr. Supervisor (2013)
Handling Outbound Team of 15 people.
Supervision on maintaining MIS, SLA, complaints resolution, quality audit, distribution of daily work
Working as one point of contact and providing end to end solution to our premium for Apple Online, Fortune Online, Amul Online.
Team Leader & CS Email Assistant (2014)
Handling Outbound Team of 5 supervisors (Team of 75+ members).
Working for Email team to maintain 24hrs resolution SLA.
Maintain daily report, quality report, team performance.
Managed corporate channel orders & channel promotions in coordination with category and distribution departments.
Refer unresolved customer grievance to designated departments for further investigation till closer.
Sr. Vendor Relationship Assistant (2016)
Prepare scripts for ongoing offers.
Maintain and prepare daily report and distributions to concern department for closure within TAT
Taking floor escalations.
Marketing, sales, back office verification for Build Bazaar e-portal.
Sr. Operation Assistant (2017)
Worked as Logistic coordinator with account and finance team for courier’s like Gati, Wow, FedEx, Ecom, VXpress, Blue Dart, DTDC.
Making and maintaining the daily, weekly and monthly MIS reports to support the logistic process.
Facilitate the shipping of products from one destination to another
Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay
Receives products and coordinates delivery/Prepares loads for shipment
Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down
Streamlines shipping and transportation

Internal EventsExit Interviews

Kotaksecuritiesltd

Senior Backend Operations Coordinator

Feb 2012 – Aug 2012 · 6 mos · Ahmedabad Area, India

Managing buy and sell orders in the stock market as per client requirements.
Provided technical assistance for online portal issues to ensure smooth transactions.
Assisted in managing and updating client portfolios with accurate transaction records on a weekly basis.
Monitored and resolved client queries and technical issues within defined turnaround times.
Trained team members and reviewed their support interactions to improve service quality.
Contributed to client retention efforts by addressing technical concerns and supporting account reactivation.

hdfc bank (credit card dept) (on bank payroll adfc)

Consumer Relations Officer

May 2010 – Nov 2011 · 1 yr 6 mos · Ahmedabad Area, India

Handled Banking & Credit Card customers to address their service needs.
Coordinated with internal teams such as marketing, backend, and risk departments to fulfill customer requirements.
Supported client account management by facilitating process queries and resolutions.
Assisted in generating leads for new savings account openings from non-account holders.
Provided training and process updates within the team to ensure smooth operations.

‘aegis bpo ltd’ - “loop” mobile (bpl mobile) process

Client Support Specialist

Aug 2008 – Apr 2010 · 1 yr 8 mos · Ahmedabad Area, India

Received and managed inquiries from prepaid customers through calls.
Handled escalated cases via calls and emails, ensuring thorough follow-up until successful resolution.
Developed training modules for internal team members to improve technical knowledge and process adherence.
Provided daily briefings to the team regarding updates and changes in the process.
Conducted quality audits to monitor and enhance the performance of new and existing employees.

Icici bank (credit card dept)

Data Operations Specialist

Nov 2006 – Dec 2007 · 1 yr 1 mo · Ahmedabad Area, India

Coordinated with various departments to facilitate lead generation and ensure successful follow-ups.
Provided back-office support by verifying branch documents required for loan and credit card approvals.
Managed escalation of complaints related to credit card services.
Delivered system and process training to new and existing employees for operational efficiency.