Dec 2022 – Mar 2025 · 2 yrs 3 mos

Jul 2022 – Nov 2022 · 4 mos · Pune, Maharashtra, India

Aug 2018 – Jun 2022 · 3 yrs 10 mos · Vadodara Area, India

• Worked as a Business Analyst in order to manage, trace and deliver the requirements for highly regulated government product for Australia state councils that is being revamped into a new cloud based solution.
• Along side BA activities, I performed as an Iteration manager to represent our team for cross functional team communication/meetings to make sure team goal is aligned with overall product goal and also to lead the team for scrum activates.
• Modules Involved and goals achieved:
• 1) Involved in successfully rewriting the existing PROCURE To PAY process of state councils and mitigate >90% of pain points/Suggestions of customers in the AS-IS process, also, reduce the requisition process speed by at least 50% by suggesting new business process changes.
• 2) Involved in successfully replacing the paper-based employee performance review process of the council members to completely digital cloud-based solution.
• Major Tasks and Activities performed:
• Business Process analysis, documentation and modelling.
• Requirement gathering using Interview, Workshops, Document references, Observations
• GAP analysis
• Documenting BRD(s) and FSD(s).
• Decomposing the requirement into features and User stories.
• Managed and Prioritize the backlog along with Product owners.
• Wireframing and Mockup with UI/UX team.
• Requirement traceability
• Worked closely with Testing team for various activities.
• Client Demos.
• Cross functional team communications for updates and dependencies.
• Leading the team for Scrum meetings and processes.

Apr 2015 – Aug 2018 · 3 yrs 4 mos · Ahmedabad Area, India

• Worked as a Business Analyst in a Product Management Group(PMG) to Ideate, design and launch a new feature rich wallet-based solution for B2B segment that provide all the necessary wallet and
• Mobile based financial services (FinTech) and Agency Banking services.
• As a Product Business Analyst, I performed:
• Idea gathering, Conducting Brainstorming, SWOT analysis, Competitor Analysis, Market Research.
• Creating and managing MVP with Product owner.
• Deep diving into initial idea or a feature of a product and documenting it to the degree of details to which developing unit can understand develop the requirement.
• Create Functional specification document (FSD) and decompose it into user stories for the team to develop.
• Helped Product Owner managing and prioritizing the Product backlog/ Idea backlog for the Product.
• Working closely with the UI/UX team for designing the new feature/solution, Involved in activities like user persona, user review and feedbacks.
• Closely working with QA team in order to achieve quality standards for the product.
• As a Project Business Analyst, I performed:
• Review RFP document along with presales team for the customer after customer onboarding and project kick-off.
• Identify the changes asked from the beginning of the project as well as any change request after the project delivery.
• Conduct Interview/workshops with customer to understand the changes fully and create a change request document with full functional details.
• Managed complete project backlog along with project managers until the delivery.
• Conducted Demo & Review sessions with customer iteratively.
• Perform UAT with customers
• Gathered requirement and developed BI Dashboards in Tableu for customers.

Dec 2013 – Mar 2015 · 1 yr 3 mos · Ahmedabad Area, India

• Web application and Mobile application testing with Agile Standard Process.
• Review functional and design specification to ensure full understanding of individual deliverable.
• Writing and designing Test Scenarios and Test cases.
• Doing Smoke Testing, functional Testing, Integration testing, Regression testing.
• Well acquainted with Bug Life Cycle, Hands on experience with Bug tracking tool, JIRA.