Aug 2024 – Oct 2025 · 1 yr 2 mos · Gurugram, Haryana, India · Hybrid

• In Fareportal, I am leading the Beyond Air Trip Attach charter, optimising the post-flight booking experience to increase hotel and car attach rates.
• Data Science-Driven Recommendations – Designed and implemented DS-based car and hotel recommendations using flight journey type, user history, and past bookings to improve relevance and conversions.
• Launched the Car in Path module on the payment page, integrating car rental options based on selected flight details, improving attach rates and user convenience.
• Cross-Sell UX & UI Enhancements – Revamped cross-sell hotel and car components across web, mobile web, and app to improve engagement; redesigned splash pages and trip summary modules for higher conversion.
• Personalized Email Campaigns – Rolled out targeted confirmation email updates, including free hotel night offers and cross-sell promotions, driving incremental revenue.
• Performance Optimisation – Initiated earlier search triggers for faster load times and consistent price display between air and non-air products.
• Customer Experience Optimisation – Improved UX for booking flows on mobile & web applications, applying A/B testing and behavioural analytics to refine designs.
• Revenue Growth via Attach Rates – Consistently increased cross-sell revenue through product improvements, better member price communication, and high-impact upsell flows.
• Cross-Functional Collaboration – Partnered with marketing, air digital, content, and supply teams to deliver cohesive experiences and maximize monetization opportunities.
• Stakeholder Management & Alignment – Engaged with leadership, growth, and data science teams to align on KPIs, validate experiments, and prioritize roadmap items.

Jul 2022 – Aug 2024 · 2 yrs 1 mo · Noida, Uttar Pradesh, India · Hybrid

• Spearheading the browser team, with a primary focus on acquiring and engaging users for TOI's desktop and mobile websites
• Successfully enhancing international traffic and user engagement on the TOI website by executing a
• comprehensive redesign of the US homepage, resulting in significant improvements in engagement metrics, including increased scroll depth and recirculation rates
• Directing the implementation of GA4 analytics and orchestrating the migration of all reports and dashboards from GA3 to GA4, making substantial contributions to the organization's data transformation
• Taking charge of the browser product roadmap, effectively balancing the requirements of users, growth, revenue, SEO, content, and strategy
• Leveraging Google Analytics to pinpoint critical product metrics, extract valuable insights, and gauge the effectiveness of product initiatives through A/B testing

Apr 2018 – Mar 2022 · 3 yrs 11 mos · Gurgaon, Haryana, India

• Led the development of a platform that dynamically detects price, inventory, and content
• anomalies on MMT hotels compared to competitors; the platform provides valuable insights, enabling hotel supply, revenue, category, dynamic pricing, and marketing teams to take prompt actions
• Meta Insights: Constructed insights regarding Meta presence for marketing and revenue teams; the
• utilization of these insights resulted in MMT's meta hotel booking share for domestic hotels increasing from 8% to 12% within 6 months
• Contributed to the creation of a system for real-time pricing insights, leading to significant savings of approximately INR 1 million per day on hotel bookings for Dynamic Pricing and revenue teams
• Alt-acco Radar: Directed a team in building a system designed to assist the alt-acco supply team in identifying potential contracting leads and top-selling properties on competitor platforms. Insights from the Radar project have led to the addition of 10,000 new domestic alt-acco properties on the platform
• Developed an automated anomaly detection system to notify hotel partners of pricing
• discrepancies on Go-MMT compared to other OTAs, providing screenshot evidence as proof of disparities

Apr 2016 – Mar 2018 · 1 yr 11 mos · Gurgaon, Haryana, India

• Senior Product Executive at Make my trip, Gurgaon

Jul 2014 – Apr 2016 · 1 yr 9 mos · Greater Bengaluru Area

• 1. Working in mobile team as QA Engineer. I test Android app of Quikr.
• 2. Understand and analyze Business, Functional, Technical and UI requirements of the project/release for each sprint.
• 3. Test plan and designing by test scenarios, test cases and test data in test link
• 4. Back-end, Database and Api level testing for classifieds.
• 5. Finding and investigating server/API issues using proxy servers like Charles and Postman.
• 6. Finding, investigating and providing logs for crashes, memory leaks and exceptions in the applications using ADB and DDMS tools.
• 7. Functional, UI and front-end testing of the app.
• 8. Bug filing, tracking and monitoring in bug tracking tool. We use JIRA.
• 9. Work closely with the PM and developers for bug fixes and verification.
• 10. Compatibility, Upgrade, Regression and Sanity testing for stage and production environments
• 11. Testing of GA and localytics events from proper statistics and instrumentation.
• 12. Making customized report containing information useful for variety of audience to take
• necessary actions.

Jul 2012 – Jun 2014 · 1 yr 11 mos · Bangalore

• 1. I learn and practice Exploratory testing and context driven testing.
• 2. Web automation using Selenium web driver and Java
• 3. Framework designing and writing optimized and reusable test scripts for web based applications.
• 4. Practice and implement SBTM for exploratory testing.
• 5. Mind mapping to test in better way and brain storming new test ideas.
• 6. Build soft skills like courage, presentation, observation, listening and many others to test and communicate the observations in better way.