Dipesh Agarwal

Product Manager

Surat, Gujarat, India7 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in data-driven product roadmaps.
Proven track record in customer retention strategies.
Optimized fraud detection for major healthcare clients.

Stackforce AI infers this person is a B2C Growth Strategist with expertise in customer retention and fraud prevention.

Contact

agarwal.dipesh@swiggy.in LinkedIn

Skills

Core Skills

Product StrategyCustomer RetentionCustomer EngagementGrowth StrategiesFraud StrategyData-driven Insights

Other Skills

Ad PerformanceAgile MethodologiesAnalytical SkillsAnalyticsBudgetingBusiness AnalysisBusiness Case PreparationBusiness Growth StrategiesBusiness InsightsCase StudiesCohort SegmentationCommunicationCompetitive LandscapeCreative Problem SolvingCross-functional Team Leadership

About

Growth leader at Swiggy building product roadmaps that drive retention, repeat orders, and sustainable business strategy. Expert in cohort segmentation, re-engagement campaigns, and data-driven roadmaps to boost customer lifetime value while curbing abuse. Previously optimized fraud rule engines for US healthcare leaders (Humana, Aetna), fine-tuning 1000s of rules for precision. Key Impact Areas: Designed retention roadmaps via user cohorts for dormant reactivation and high-value experiences. Shaped business strategies minimizing system abuse while maximizing repeat engagement. Delivered cross-functional roadmaps tackling cancellations, payments, and growth levers. Open to product strategy, retention, and growth discussions.

Experience

7 yrs 10 mos

Total Experience

2 yrs 7 mos

Average Tenure

4 yrs 2 mos

Current Experience

Swiggy

2 roles

Senior Manager Product Growth Strategy

Promoted

Oct 2023 – Present · 2 yrs 8 mos · Remote

Lead product roadmaps for retention, repeat business, and operational strategy in food delivery.
Built cohort-based retention strategies re-engaging dormant users with tailored campaigns—increased repeat orders and trust.
Developed business roadmaps addressing cancellations/payments; prioritized Tier-2/3 growth via repeat user funnels.
Drove product strategy minimizing abuse while enhancing high-value customer experiences.

Performance StrategyCustomer RetentionData-Driven StrategyGrowth StrategiesProduct DevelopmentFunnel Optimization+2

Manager - Growth Strategy

Apr 2022 – Oct 2023 · 1 yr 6 mos · Remote

Owned growth strategy and customer engagement roadmaps.
Identified opportunities for repeat business via data-driven cohort segmentation and campaigns.
Aligned cross-functional teams on retention-focused product initiatives.

Customer EngagementData-Driven StrategyGrowth StrategiesCross-functional Team Leadership

Cotiviti

2 roles

Senior Business Analyst

Mar 2022 – Apr 2022 · 1 mo

GTM and fraud strategy for US healthcare claims (Humana, Aetna, WellCare).
Crafted policy roadmaps optimizing claims while preventing fraud; pitched to clients for adoption.
Fine-tuned rule engines (1000s of rules) for precise detection and business efficiency.

Fraud StrategyGTM RoadmapsData Analysis

Financial Business Analyst

Sep 2019 – Mar 2022 · 2 yrs 6 mos

Led financial strategy and analytics.

Affine analytics

Business Analyst

Jul 2018 – Sep 2019 · 1 yr 2 mos · Bengaluru Area, India · On-site

Analytics Professional | Ad Performance Specialist | Data - Driven Insights for Global Campaigns
Provided ad performance insights driving revenue roadmaps.
Analyzed conversions/revenue trends; benchmarked for campaign optimization and growth.

Data-Driven InsightsAd PerformanceAnalytics