Jun 2022 – Jul 2024 · 2 yrs 1 mo

• Supporting business by resolving cases related to issues, change requests and enhancements and also helping them with mass loads, data correction, maintaining data quality and audit.
• Recommending a business process to improve their SF experience.
• Supporting team members in completing their deliverables on time.
• POC for the project for updating the dashboard which is sent to leadership.
• Acting cluster lead for EC delivery pool.
• New hire trainings and interview
• Existing project assessment for continuous improvements.
• Being part of transition team for new project.
• Leading Firm Initiatives
• NINJIO integration to LMS
• IAS/IPS implementation for LMS
• Adobe integration to SuccessFactors
• Implementing Adjusting Employees' compensation on tariff changes.
• Union changes
• Job Architecture implementation for a client.
• Custom LMS report creation
• RBP and configuration workbook update.
• Event reason derivation and workflow optimization to increase system efficiency
• Leading FI for HeatMap generation for SAP projects

Jan 2020 – May 2022 · 2 yrs 4 mos

• Configuration, support and enhancement for clients in Employee Central module including position management and Time off.
• Creating and providing support for Reporting module (ORD, Ad hoc).
• Release and refresh management.
• Overall process knowledge of Recruiting, Onboarding and Onboarding - EC field mapping.

Jun 2019 – Jan 2020 · 7 mos

• Worked in SAP SuccessFactors Reporting, Role Based Permissions (RBP), Employee Central, PMGM, LMS & LMS Reporting, Recruiting Multi-posting and CSB.
• Worked in implementing, supporting and enhancing SF system as per the business requirement.
• Supported in release and refresh of the SF system.

Jul 2017 – May 2019 · 1 yr 10 mos

Oct 2015 – Apr 2016 · 6 mos

• Karyon'16 is the annual tech-fest of Department of Biotechnology, Delhi Technological University (Formerly Delhi College of Engineering).