Mar 2021 – Present · 5 yrs 3 mos

• Developed a microservices based cloud native Customer Data Platform (CDP).
• Spearheading AI-driven B2B demand generation, boosting email open rates & engagement by 2X.
• Developed Nurture Agent, an AI-powered tool for personalized marketing automation.
• Building AI driven ABM platform and AI Agents to streamline B2B marketing.
• Helping B2B CMOs improve pipeline efficiency via AI-driven insights.

Feb 2018 – Feb 2021 · 3 yrs · Bangalore

Jan 2017 – Jan 2018 · 1 yr

• Establishing and Managing Aptean Research Lab focused on practical innovations for ERP/CRM/SCM/Public sector products. Example areas include Machine Learning, Chatbots, indoor location, emerging methods in human computer interactions (Voice, Gestures), Virtual Reality, Machine Vision, IOT

Aug 2013 – Dec 2016 · 3 yrs 4 mos

• Group Delivery manager with team size of around 120, completed/supported 50+ releases to boost Aptean products
• Was able to hold key talent and the team together during the turbulent time of Merger of two companies.
• Designed and conducted a world class High Performance Entry Level (HPEL) bootcamp program and transitioned it to learning team.
• Hired the team rapidly by defining structured interviewing. Expansion from 30 to 80 in period of one year.
• Set-up multiple new product development teams at India (Ross ERP, Product Configurator, DTR)
• Took greater responsibilities and expanded multiple product development teams (Made2Manage, Intuitive, Pivotal, Respond, ActivePlant, Axis, Encompix, Factory) to speed up delivery.
• Full R&D responsibility of Aptean division having revenue of $65 million
• Acquisition integration - Full development transfer of $10 mn+ product (Computron) to new team set up in India in 6 months
• Revival of a major ERP product at Aptean by turning around a major technology upgrade which was having troubles
• Defined and implemented a major metric program across Aptean R&D to measure and boot "Productivity and Quality".
• Instituted structure people management practices based on industry best practices to have much lower attrition and higher perofrmance.
• Delivery of multiple new products/module based on Mobile/Analytics - Shop Floor Manager Mobile, Multiple analytics solutions
• mentoring of managers and architects by creating groups across products and fostering cross learning
• Lead a program to increase managerial bandwidth of Aptean India by mentoring high potential leads/new managers for people management using "Action Learning".

May 2011 – Aug 2013 · 2 yrs 3 mos

• Manage Development of SupportSoft product line with multiple development teams.

Sep 2009 – May 2011 · 1 yr 8 mos

• Manage a team of Developers/QA members which owns 8 products.

Jun 2009 – Aug 2009 · 2 mos

• As SupportSoft Enterprise Software got Acquired by Consona, I moved to Consona with same title. I manage team of around 12 Development/QA persons which owns 8 products.

Sep 2007 – May 2009 · 1 yr 8 mos

Apr 2007 – Aug 2007 · 4 mos

Sep 2005 – Mar 2007 · 1 yr 6 mos

Sep 2004 – Aug 2005 · 11 mos

Feb 2004 – Sep 2004 · 7 mos

Jan 2001 – Jan 2002 · 1 yr