Apr 2019 – Jun 2019 · 2 mos

• Worked on Nissan's digital solution for the dealerships.
• Responsibilities –
• 1. Own the project definition and delivery by working closely with Business/product owner.
• 2. Elicit business requirements from stakeholders and formulate the Epics and User Stories for the entire digital product.
• 3. Accountable for user acceptance testing, user training and product roll outs across markets.
• 4. Manage iteration planning, clear blocks for self/team and deliver high quality PSIs (potentially shippable increments).

Jul 2018 – Sep 2019 · 1 yr 2 mos

• Worked with TechM’s Automotive Vertical practice, responsible for driving growth for customer centricity based digital solutions in Automotive Retail -
• 1. Responsible for conceptualizing, building and selling digital solutions/frameworks/platforms for Automotive Retail/Dealership segment.
• 2. Responsible for domain lead delivery, account mining for identified accounts and supporting Sales and Account teams in proposals/pursuits/events.
• 3. Identify niche digital solution partners in CX, Digital Dealership, DMS, Mobility, AR/VR, Analytics space and form partnership with them for jointly selling digital solutions.
• 4. Lead and Drive the domain related RFP responses by collaborating with various competencies, partners, sales and delivery teams for successful RFP response.
• 5. Product Manager Role – Conceptualize, Own and Drive the Digital Solutions and offerings across Automotive CX value chain.

Jul 2016 – Jun 2018 · 1 yr 11 mos

• 1. Understand Client’s existing Enterprise IT Landscape and elicit the functional and technical
• requirements
• 2. Drive requirement workshops with Business and IT stakeholders for eliciting and
• documenting the business requirements and getting them signed off.
• 3. Define and structure the epics and write down the business requirements in the form of
• user stories in JIRA
• 4. Proposed solutions to business problems with various approaches.
• 5. Conduct Joint Application Development/JAD sessions for clarifying development team’s
• functional and technical queries.
• 6. Drive Show and Tell sessions at the end of every Sprint with geographically dispersed
• Business stakeholders and get the user stories signed off.
• 7. Responsible for getting sign offs on the various artifacts like US, Requirements.
• 8. Overall stakeholder (Business and IT) management including maintaining good
• relationships with other vendors and UAT Team.
• 9. Review Test cases prepared by Test Manager and perform end to end functional testing of
• the final product and raise bugs if any in JIRA
• 10. Responsible for Go Live related activities and associated sign off's.

Nov 2015 – Jul 2016 · 8 mos

• 1. Preparing pro-active pitches for Retail and CG customers.
• 2. Conduct & Lead Customer Workshops on Digital Transformation
• 3. Responsible for the Australia & New Zealand (ANZ) Geo in terms of sales support
• 4. Participating in RFI / RFP from RCG vertical perspective.
• 5. Lead the crowd sourcing contest within TechM on Retail industry challenges, evaluate the ideas.
• 6. Lead the Mobility specific Retail opportunities and conceptualize innovative mobility solutions.
• 7. Represent the Retail vertical at TechM wide vertical strategy fair.

Oct 2013 – Oct 2015 · 2 yrs

•  Sales Engagement – Engage with sales team on sales support activities like
• ­ Respond to RFPs & RFIs related to Enterprise Mobility Solutions
• ­ Create case studies, solution briefs, and marketing collateral to boost sales
•  Responsible for formulating Go To Market Strategy with Sales and Partners for creating sales/solution pitches for Retail, CPG, T&L industries
•  Involved in Proactive pitches in terms of providing innovative mobility solutions to our customers
•  Responsible for partnerships with partners for niche mobile solutions and pitching it to our customers
•  Mobility Solution Conceptualized –
• 1. Conceptualized Mobile PoS Solution which caters to Retail industry needs. It augments the standard PoS features but on top of it Employee Collaboration, engagement and Work Force Mgmt functions makes it power packed which makes sales associates empowered and server customer seamlessly.
• 2. ­Becon based solution for providing in store navigation depending on the proximity of the customer inside store and push relevant personalized offers.
• 3. Designed the complete use case for T&L industry for automation of last mile delivery and getting it integrated with Oracle Transport Mgmt system.

Apr 2013 – Sep 2013 · 5 mos · Mumbai Area, India

• 1. The FVRL is a Group company of Future Group. FVRL provides IT solutions to various group
• companies of Future Group like Big Bazaar, eZone, Food Bazaar, Future Supply Chain Ltd, Central,
• Brand Factory etc.
• 2. Worked in the capacity of Lead Business Analyst and part of Business Transformation Practice which closely works with Business Champions team, understand the business pain points and propose IT solutions.
• Enabling Business to Perform Efficiently & Effectively by providing IT solutions to its pain points thus improving employee productivity and ultimate customer satisfaction...!!

Jul 2011 – Mar 2013 · 1 yr 8 mos · Pune Area, India

• CanvasM was a fully owned Subsidiary of Tech-Mahindra Ltd. CanvasM provides VAS, Device Testing & Enterprise Mobility services.
• Worked in the capacity of Enterprise Mobility PreSales Consultant and responsible for Retail & CPG, Airlines & Logistics Vertical opportunities. My responsibilities included
• 1. Developed proposals, responded to RFI/RFP, profiled prospects and planned strategies & propositions for customers
• 2. Identified & profiled prospect and provided the required pitch & proposition for the target customers
• 3. Extended sales support with end to end involvement in entire Sales process
• 4. Organized & coordinated client visits for product demonstrations

Mar 2010 – Jul 2011 · 1 yr 4 mos · Pune Area, India

• Zensar’s Retail Product Suite: SmartShop™ - SmartShop™ is an end-to-end Retail Management software suite, used as an off-the-shelf package in most situations consists of PoS, Back Office, Loyalty and Head Office solution components.
• Responsibilities
• 1. SmartShop Product Implementation & Training in case of SmartShop™ off the shelf package.
• 2. Requirement gathering/business process study from process owners or Subject Matter Experts (SME) on Sales,
• Purchase, and Stock related processes.
• 3. Creating Business Requirement Document (BRD) based on the Business Process Study.

Aug 2009 – Mar 2010 · 7 mos · Mumbai Area, India

• Responsible for requirement gathering and creating functional specification document for a leading Watch brand for its after sale service Business Processes.

Oct 2008 – May 2009 · 7 mos · Hyderabad Area, India

• Prepared Proposals for Oracle based ERP Projects for Kenya based Companies and also for Dubai based Retailer.
• Was Leading a Project for in house development of integrated system which host systems for HR, CRM, Project Mgmt,Management, Issue Tracking System, Opportunity Tracking System, Travel Desk etc
• Involved into final phase of Oracle Apps Implementation at Nairobi, Kenya based Client.

Jun 2007 – Oct 2008 · 1 yr 4 mos

• Worked with ResMed Corporation, USA. Supporting their Oracle Order Management, Inventory and Purchasing operations by providing Functional Support.

Dec 2006 – May 2007 · 5 mos

• Successfully Completed MBA final year project in Oracle Apps CRM. Implemented Field Service, Tele-Service,Install Base, Marketing Online Modules for a OEM.