Dwayne Golden Jr.

CEO

Miami, Florida, United States6 yrs 10 mos experience
Highly Stable

Key Highlights

  • Transformed a 30-person team into 180+ account managers.
  • Achieved 30% annual revenue growth through strategic initiatives.
  • Successfully launched Kaseya's Colombia office in under three months.
Stackforce AI infers this person is a SaaS sales leader with expertise in international expansion and account management.

Contact

Skills

Core Skills

Account ManagementRevenue ExpansionInternational ExpansionSales ManagementRevenue OptimizationClient Retention

Other Skills

Cross-Sell StrategyTeam BuildingMarket ExpansionSales EnablementTraining Program DevelopmentManagementTurn Around LeadershipMulti-Geography ManagementForecast AccuracySalesPublic SpeakingEmail MarketingMarketing StrategySocial Media MarketingFunnel Optimization

About

As a results-driven leader, I bring deep expertise in global account management, customer success, and revenue expansion. Currently serving as Area Vice President at Kaseya, I lead account management across the US and LATAM, where I've scaled teams, launched new markets, and delivered sustained growth in high-pressure, high-performance environments. Over the past few years, I've transformed what was once a 30-person team into a global organization of over 180 account managers, managing a $213M ARR book of business. Driving net new expansion revenue 30% per year. Primarily by optimizing cross-sell strategy, strengthening client relationships, and aligning teams with long-term product value. My role has gone far beyond standard account management. I led the launch of Kaseya's Colombia office, building two entirely new sales and account management teams from the ground up in under three months. I've also played a central role in post-M&A product integration, leading the sales enablement and rollout of 8 newly acquired solutions. Also skilled at fostering relationships with key decision-makers, I ensure the successful execution of sales strategies and account plans. In addition to my professional experiences, I've had a proven history in: Quota Achievement Customer Acquisition Account Management Strategy Development Whether building new teams, launching new regions, or equipping teams to sell complex multi-product technical solutions, I'm known for strategic clarity, resourceful execution, and a people-first leadership style. I believe that world-class results are driven by strong systems, well-equipped teams, and a culture that celebrates growth through accountability and transparency.

Experience

6 yrs 10 mos
Total Experience
6 yrs 10 mos
Average Tenure
6 yrs 10 mos
Current Experience

Kaseya

5 roles

Vice President of Account Management | USA & LATAM

Apr 2026Present · 1 mo

Area Vice President of Account Management | USA & LATAM

Promoted

Jul 2023Apr 2026 · 2 yrs 9 mos

  • Spearheaded account management and strategic planning across the US and LATAM, overseeing a business unit generating $100M in annual recurring revenue (ARR). Led team building, performance improvement, and goal achievement, scaling my global account management team from 30 to 180+ professionals, adding $30M in net new expansion revenue annually.
  • Pioneered business development and market expansion by launching a new office in Colombia with 2 new sales teams; hired and onboarded 16 account managers in just 3 months to accelerate LATAM expansion. Created and delivered a global sales enablement campaign to boost backup revenue in Q2 2025, developing scripts and training programs used by 900+ account managers.
  • Won our CEO's award for outstanding executive performance
  • Leading a $100M ARR Business Unit
  • Maintained the highest cross-sell yield per rep company-wide for 3 consecutive years
  • Launched company-wide sales enablement programs to help upskill our sales teams and develop new leaders.
Cross-Sell StrategyRevenue OptimizationAccount ManagementRevenue Expansion

Director of Account Management, Enterprise Accounts

Promoted

May 2020Jul 2023 · 3 yrs 2 mos

  • Steered the launch of the mid-market enterprise account management organization during the COVID-19 pandemic, launching a fully remote team that delivered 7-figures in ARR in a single quarter. Deployed exceptional communication skills to foster relationships while driving client retention and upsell campaigns. Revitalized a struggling sales unit post-acquisition by scaling revenue while simultaneously maintaining the highest cross-sell yield per rep across all teams.
ManagementSales EnablementAccount ManagementClient Retention

Customer Success Consultant Team Lead

Promoted

Jan 2017Jul 2017 · 6 mos · Miami

  • Directed customer success operations focused on maximizing customer retention, new business development, and product adoption in highly competitive markets to meet key sales and growth metrics. Led a team of 6 Customer Success Consultants while maintaining an active book of business, combining individual selling with team leadership to drive retention, cross-sell revenue, and customer growth across a competitive SaaS market.

Customer Success Consultant

Aug 2016Dec 2016 · 4 mos · Miami

Education

Florida Memorial University

Business Administration

Jan 2006Present

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