May 2024 – Present · 2 yrs 1 mo

• Responsible for overseeing the day-to-day operations of the team. This includes monitoring team members' performance, ensuring they adhere to company policies and procedures, and providing guidance and support as and when needed
• Monitoring and evaluating team performance against key metrics and client expectations
• Provide ongoing coaching and feedback to team members to drive performance improvement
• Develop and maintain relationships with key stakeholders, including clients and internal teams
• Analyze data and generate reports to track performance and provide insights for decision-making
• Involved in training new team members and providing ongoing training and development opportunities for existing team members.

Feb 2022 – May 2024 · 2 yrs 3 mos

• 1) Managing the entire recruitment life-cycle from initial position acquisition to extending offer.
• 2) Partnering closely with the hiring manager to grasp their requirements and provide valuable insight.
• 3) Recognized as a subject matter expert for offer process and internal transfer.
• 4) conducting thorough market research and offering comprehensive guidance to the hiring manager.
• 5) Providing mentorship to new team members and conducting various training sessions on offer process and compensation.