Furkan Saifi

Operations Associate

Delhi, Delhi, India3 yrs 6 mos experience

Key Highlights

  • 2 years of experience in IT service desk roles.
  • Proficient in troubleshooting and incident management.
  • Strong problem-solving skills in technical support.
Stackforce AI infers this person is a Service Desk Specialist with a focus on IT support and incident management.

Contact

LinkedIn

Skills

Core Skills

Service Desk Management

Other Skills

TroubleshootingProblem SolvingService-Level Agreements (SLA)Web DevelopmentWeb DesignInformation TechnologyComputer ScienceCore JavaC (Programming Language)

About

Looking for a service desk opportunity.

Experience

Hcltech

Senior Analyst

Oct 2025 – Present · 6 mos · Noida, Uttar Pradesh, India · Hybrid

  • Senior service Desk Analyst at HCL Tech

Cyfuture

Service Desk Engineer

Oct 2023 – Oct 2025 · 2 yrs · Noida, Uttar Pradesh, India

TroubleshootingProblem SolvingService Desk Management

Impact infotech pvt. ltd. - india

Service Desk Engineer

Oct 2022 – Oct 2023 · 1 yr · Delhi, India

Education

Uttarakhand Board of Technical Education Roorkee

Computer Science & Engineering — Computer Science

Sep 2019 – Jun 2022

Uttarakhand Board

Intermediate — Science

Jun 2017 – Jun 2018

Uttarakhand Board

High School — Science

Jun 2015 – Jun 2016

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