Gaurav Singh

Founder

San Francisco, California, United States17 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Founder of leading customer support automation platform.
  • Co-founded and successfully exited a startup.
  • Expert in web performance and client-facing applications.
Stackforce AI infers this person is a SaaS expert with a strong focus on customer support automation and web development.

Contact

Skills

Core Skills

Customer Support AutomationBusiness DevelopmentWeb ApplicationsClient-facing DevelopmentFront-end DevelopmentWeb Performance OptimizationUser Interface DevelopmentIphone App Development

Other Skills

AJAXCCSSCascading Style Sheets (CSS)DrupalEclipseEmbedded SystemsHTMLHTML5JSPJavaJavaScriptLAMPMicrocontrollersMySQL

About

Founder of Verloop.io, the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Used by unicorns and Fortune 500 companies across India, SEA, MENA and the Americas. Previously, web performance guy. Work covered by Discovery, CBS, TechRadar and Github trending. Co-founded GoDeliver which got acquired by MagicTiger.

Experience

17 yrs 3 mos
Total Experience
1 yr 10 mos
Average Tenure
8 yrs 7 mos
Current Experience

Verloop

Founder & Chief Executive Officer

Nov 2017Present · 8 yrs 7 mos · Bengaluru Area, India

  • Verloop is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.
Customer Support AutomationBusiness Development

Magictiger

Founding Engineer

Jul 2015Oct 2017 · 2 yrs 3 mos · Bengaluru, Karnataka, India · On-site

  • Chat-based concierge and super app for everyone.

Godeliver

Co Founder

Jan 2015Jul 2015 · 6 mos · Bengaluru Area, India

  • GoDeliver is a hyper local, on demand platform to request items and services using chat interface. GoDeliver was acquired by MagicTiger in July 2015.

Vizury

Product Engineer

Nov 2014Jul 2015 · 8 mos · Bengaluru Area, India

  • As a Product Engineer, I work on creating client facing web applications of Vizury.
Web ApplicationsClient-Facing Development

Lt research

Member of Technical Staff

Jul 2013Nov 2014 · 1 yr 4 mos · Bangalore

  • As a Member of Technical Staff at LT Research, I work mostly on non trivial front end development challenges. My work revolves around solving complex challenges using HTML5, js and CSS3, managing browser quirks and optimizing overall web performance.
Front-End DevelopmentWeb Performance Optimization

Tata consultancy services

Assistant System Engineer

Jun 2012Jun 2013 · 1 yr · Mumbai Area, India

  • As an ASE at Tata Consultancy Services Ltd, I worked on various projects spanning across User Interface development and creating iPhone apps using HTML5 and PhoneGap.
  • In my one year at TCS, I worked on creating User Interface for 3 projects and created 2 iPhones apps using jQuery Mobile, HTML5 and PhoneGap. Along with this, I also learnt basics of Hadoop and Cassandra.
User Interface DevelopmentiPhone App Development

Verloop

Founder

Dec 2011Jun 2012 · 6 mos · Jabalpur Area, India

  • Verloop uses its novel training method to make college undergrads computer technology experts and employable from day-1.

Wordcamp 2011 jabalpur

Co-ordinator

Oct 2011Oct 2011 · 0 mo · Jabalpur India

  • WordCamp are WordPress approved unconference for people who love WordPress and like to share a place for exchange of information and knowledge.
  • WordCamp 2011 Jabalpur was only WordCamp in India since 2009 and received warm reception from Speakers, Sponsors and Audience. It was a 2-day houseful event on 15-16th October, 2011.
  • As organizer, I interacted with WordCamp.org to get WordCamp official and then later handled event to make it among the most successful tech events across nation. Event saw a participation from India, Nepal and SriLanka and had sponsors from all over the globe.

Delhi metro rail corporation ltd

Intern

Jun 2011Jul 2011 · 1 mo · New Delhi Area, India

  • At DMRC, as a trainee learned basics of Signaling, Control, ATS, Data Center and various other aspects of Delhi Metro.
  • Apart from this, I developed a php app for DMRC to manage inventory and generate custom reports of failures and other data needed for analysis and to improve QoS. The app generated 3D custom charts with the help of FusionCharts and xml parsing.

Stalkninja

Co-founder

Dec 2010Aug 2011 · 8 mos · Jabalpur Area, India

  • At StalkNinja, as a cofounder I did all sorts of work ranging from Techinical Developments, marketing, testing to customer services and any other work that came up.
  • I was positioned as Technical Head and came up with Version 3.0 of website before discontinuing from further operations.
  • Joining from day 1, me and Ashish took StalkNinja in 8 moths to 1lakh+ turnover, 47 Ninjas, a reach of 357 students and 20+ satisfied startup.

Netrix-jec jabalpur

Head Technology, Developer

Sep 2010May 2012 · 1 yr 8 mos · Jabalpur Engineering College, Jabalpur

  • Netrix is non-profit Technical Community of JECians committed to provide technical support to JEC in form of Web maintenance, database management and networking.
  • At Netrix my work includes maintaining and redesigning College website as per needs, helped in setting up intranet mail-server for all students and staff members, rolled out social network for alumni and current students. Apart from these we guys at Netrix help in maintenance of various labs, servers and IBM center of Excellence.

Scientech technologies pvt. ltd

Intern

Aug 2010Sep 2010 · 1 mo · Indore Area, India

  • At Scientech my work included learning the way CRO, function generators and other core electronic measuring instruments are designed. Learn TINA for chip level design and other circuit boards design.

Electroons

volunteer

Feb 2009Jun 2010 · 1 yr 4 mos

  • Volunteer in workshops organised for college students on micro-controllers and developed simple projects of electronics for students learning purpose and tutorial writer for website

Self-employed

Freelancer

Jan 2009Dec 2010 · 1 yr 11 mos

Education

Jabalpur Engineering College, Jabalpur

Bachelor of Engineering (B.E.) — Electronics & Communication

Jan 2008Jan 2012

Jyoti Sr. Sec. School, Rewa

Jan 1998Jan 2007

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