Sep 2021 – May 2024 · 2 yrs 8 mos · Noida, Uttar Pradesh, India

• AI product manager building AI visual design product - Microsoft Designer

May 2018 – Sep 2021 · 3 yrs 4 mos · Greater Delhi Area

• Leading Content Platform products in leading US Edtech company

Jun 2016 – Apr 2018 · 1 yr 10 mos · Gangnam-gu, Seoul, Korea

• Sr Product Owner responsible for seller platforms for Korea's third largest marketplace
• Product Registration
• Enabled the launch of used product category.
• Improved listing experience by automatically setting seller level daily limit to limit abusing sellers who listing in spikes but have very low GMV.
• Seller Acquisition
• Owned the seller acquisition funnel with end goal to increase sellers.
• Building Korea's first completely automated seller sign up that includes seller verification adhering to Korean Government Guidelines.
• Conducting Seller interviews to understand & reduce friction through the process resulting in increasing conversion by over 27% and automated 80% of signups
• Build a mobile optimized seller lead page which was A/B tested and resulted in 20% increase in CTR.
• Settlement Reporting & Notifications
• Devised the product roadmap of seller settlements with main focus on improving seller experience.
• Launched bank statement style settlement report and simplified the settlement categories which led to around 20% drop in seller settlement contacts.
• To promote good customer experience by sellers, revamped the seller notifications on wing homepage with focus on reducing clutter and increasing focus on notifications that matter

Jun 2014 – Apr 2016 · 1 yr 10 mos

• Seller Product Registration
• As a product manager for seller product registration, I was responsible for the following:
• Simplifying seller experience for product registration across the web and mobile channels.
• Improving customer experience around listings by driving high-quality listings from sellers.
• Create internal tool for Quality Check Ops team to improve their productivity and reduce the listing TAT
• Improve Seller Experience
• Dramatically simplified the "Sell an existing" experience so that sellers can add offers to existing products in less than 5 mins across web and mobile channels.
• Launched an improved "bulk product registration sheet" which validated the listings before submitting for approval. This feature reduced the rejections and improved the product approval turnaround time.
• Redesigned and improved the single product registration UI to simplify the user experience which led to a drop in settlement contacts
• Launched a simplified listing management UI which allowed sellers to easily track the status of their listings which led to a drop in settlement contacts.
• Improve Catalog Quality
• Incorporated barcode data for top 80% by GMV for easier de-duplication of listings
• Pre-fetched high quality books content from the largest books database
• Reduced legal risk by blocking listings using "banned product detection tool"
• QC tools for Ops team
• Automated content and image validation checks in QC tools to auto-detect possible issues in listings.
• Launched an auto ticket assignment feature to improve the productivity of quality check team

Feb 2012 – Jun 2014 · 2 yrs 4 mos

• Sr Developer responsible for building product search
• Developed the spellcheck feature to increase search conversion
• Scaled the indexing platform to index price changes with an indexing latency of less than 1 min.
• By interacting with marketing stakeholders, built a highly customizable marketing landing page which based on filters like promotion, brand, category and product attribute filters.

Jul 2010 – Feb 2012 · 1 yr 7 mos

Jun 2007 – Jul 2007 · 1 mo

• Developed a Graphic User Interface of Electrocardiogram using Java programming language