Giuseppe Manzone 🧠⚙️📈

Co-Founder

Dubai, United Arab Emirates16 yrs experience
Highly StableAI Enabled

Key Highlights

  • Founded an AI-native sales platform to streamline CRM.
  • Led retail banking transformations boosting customer service.
  • Achieved significant revenue growth through strategic initiatives.
Stackforce AI infers this person is a SaaS and Fintech expert with a strong focus on sales operations and customer relationship management.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Customer Relationship Management (crm)Sales OperationsStrategy ConsultingSales Management

Other Skills

Start-up LeadershipStart-up VenturesProduct DevelopmentBusiness DevelopmentAI AgentsConversational AIGo-to-Market StrategySolution-orientedRetail BankingBusiness StrategyRevenue Cycle ManagementC-Level RelationshipsGrowth InitiativesStrategic PlanningConversational User Interfaces (CUI)

About

I’ve seen the CRM problem from both sides. First in sales roles at Total and McKinsey. Then as a founder. The pattern is always the same: Sales happens in WhatsApp, LinkedIn and email. But the “truth” is supposed to live in a CRM nobody updates. So companies keep adding tools. CRM, sequencing, automations, enrichment, spreadsheets. They pay more. But still get less visibility. That’s why I built Dalil. Dalil is an AI-native sales platform that helps teams run sales where work actually happens and keeps pipeline, follow-ups and customer data up to date without all the usual tool sprawl. Less manual admin. Less fragmented data. More execution and control. If you’re a founder or sales leader tired of messy follow-up, outdated pipeline reviews and paying for too many disconnected tools, let’s talk. DM me. Here’s an even punchier version if you want it more aggressive: Sales happens in WhatsApp, LinkedIn and email. But most companies still expect reps to update a CRM on the side. That’s why pipelines go stale, follow-ups slip, and founders end up paying for 5 different tools just to get partial visibility. I built Dalil to fix that. Dalil is an AI-native sales platform that keeps pipeline, follow-ups and customer data aligned with real conversations — without the usual CRM admin and tool sprawl. If you’re a founder or sales leader tired of paying more and seeing less: 🔗 usedalil.ai 💬 DM me for early access 📥 Download my free Sales Stack Audit (link in Featured) Let's fix this together.

Experience

16 yrs
Total Experience
3 yrs
Average Tenure
1 yr 11 mos
Current Experience

Dalil ai

Co-Founder and CEO

Jun 2024Present · 1 yr 11 mos · Dubai, United Arab Emirates · On-site

  • Building Dalil AI: The AI Sales Operating System for founders.
  • Dalil AI solves the real CRM problem founders face:
  • sales happens in WhatsApp, LinkedIn, and emails, while data is scattered across too many tools.
  • Dalil replaces the CRM + DM integrations + sequencing + automation stack with one AI-native system.
  • Update CRM via WhatsApp
  • AI agents auto-capture deals, contacts, notes, and follow-ups from conversations
  • Native WhatsApp, LinkedIn, and email integrations
  • Multi-channel sequences without tool sprawl
  • One system. One source of truth.
  • Built for founders and sales leaders who want visibility, execution, and control, without too much admin.
  • 🔗 usedalil.ai
Artificial Intelligence (AI)Start-up LeadershipStart-up VenturesProduct DevelopmentBusiness DevelopmentCustomer Relationship Management (CRM)+4

Mckinsey & company

2 roles

Senior Engagement Manager

Promoted

Apr 2021Jun 2024 · 3 yrs 2 mos

  • Loved every moment even more. Slept even less. Spearheaded a Retail Bank Transformation to boost CASA deposits and streamline customer service across all segments, from Mass to SMEs. Led the charge to amp up loan and credit card sales with cutting-edge cross-selling models, product innovation, and optimized sales ops. Crafted a 360° strategy to win over affluent banking customers in KSA, rolling out initiatives in strategic waves. Transformed branch networks for a major Middle East bank, optimizing footprint and service models. Mapped out a procurement optimization for a luxury brand, eyeing €35+ million in savings. Coached a lot of Associates and BAs
Customer Relationship Management (CRM)Solution-orientedRetail BankingBusiness StrategySales OperationsRevenue Cycle Management+5

Associate

Mar 2019Mar 2021 · 2 yrs

  • Loved every minute. Didn't sleep much. Built a killer forecasting model for healthcare giants to manage PPE during COVID-19. Rolled out a nationwide waste management program, saving a major retailer $40+ million annually. Streamlined procurement for a healthcare leader, unlocking $60+ million in savings. Revamped the supply chain structure for a top dairy company, slashing 25% of spend. Excel never stood a chance; PowerPoint either.
Customer Relationship Management (CRM)Solution-orientedSales OperationsRevenue Cycle ManagementStrategy ConsultingStrategic Planning+3

Antonio manzone

Co-founder and CEO

Sep 2015Dec 2018 · 3 yrs 3 mos · Parigi, Francia

  • I led a small but mighty team to revamp our supply operations and sales strategy. We saw an 85% revenue jump by introducing a ready-to-wear collection, attracting customers who bought multiple suits. We also cut delivery times by 42% by optimizing our supply chain. It was a thrilling journey of growth and innovation.
Sales ManagementCustomer Relationship Management (CRM)Solution-orientedSales OperationsRevenue Cycle ManagementStrategic Planning+1

Total

2 roles

Network Area Manager

Aug 2014Aug 2016 · 2 yrs · Parigi, Francia

  • Managed 25 gas stations and led over 20 projects, boosting revenues by 17.4%. I helped launch the "Total Access" initiative, doubling our gas distribution volume. I also created "RezoMarket," an online platform for station managers to share equipment, saving over €400K. It was a rewarding experience filled with learning and friendship
Sales ManagementCustomer Relationship Management (CRM)Solution-orientedSales OperationsRevenue Cycle Management

Market Manager Apprentice

Sep 2013Aug 2014 · 11 mos · Parigi, Francia

  • Learned a lot by carefully listening to 8 experienced Market Managers and Product Owners
Sales Operations

Jibtel

Responsible Business Development Italy - Internship

Jan 2013Jun 2013 · 5 mos · Parigi, Francia

  • Optimized and implemented both old and new Google AdWords campaigns, driving effective SEO and SEM strategies. Focused on acquiring new clients and conducted in-depth market analysis to develop innovative strategies. It was a dynamic role that kept me constantly learning and growing
Sales ManagementCustomer Relationship Management (CRM)Sales OperationsRevenue Cycle Management

Marina militare italiana

Voluntary Military Service

Feb 2008May 2011 · 3 yrs 3 mos · Harbor office - Venice (Italy)

  • Served my Country

Education

IE Business School

International MBA - Intake Jan 2018 — Strategy and Management Consulting

Jan 2017Jan 2018

Grenoble Ecole de Management

Advanced Master's degree — Energy Management & Marketing

Jan 2013Jan 2014

Università Ca'​ Foscari Venezia

Master's degree

Jan 2008Jan 2013

Scuola Navale Militare Francesco Morosini

High School — Scientific degree

Jan 2004Jan 2007

Stackforce found 100+ more professionals with Artificial Intelligence (ai) & Customer Relationship Management (crm)

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