Oct 2021 – Mar 2022 · 5 mos

Apr 2021 – Oct 2021 · 6 mos

Sep 2020 – Mar 2021 · 6 mos

Aug 2018 – Sep 2020 · 2 yrs 1 mo

• I currently lead the travel insurance product team for Expedia group. Responsibilities include leading a Product team to deliver best in class customer experience for travel insurance while delivering on business goals for a multi-million dollar PnL. Product portfolio included sales and supply platform for Insurance across EG group brands, post purchase experience including claims workflows.
• Key Deliverables - Building a product team to deliver iterative growth YoY on a mature product portfolio. To build "best in class" post purchase experience for Travel Insurance. Hire and mentor a team to achieve the above.

May 2016 – Jul 2018 · 2 yrs 2 mos · Gurgaon, India

• I led the product team for the Holidays product line at MakeMyTrip. Product portfolio included lead generation funnel for offline sales channels, online transaction funnels across web and mobile (Android and iOS) platform also Sales and CMS platforms for offline sales teams. I had additional responsibilities of the online sales channel PnL and led a small revenue management team for the same.
• Key Deliverable - 10X growth for the online sales channel. Enable offline sales channels to grow profitably. Mentor a team to achieve the above
• During my time at MMT we also pitched, built out and launched MVP of the online visa vertical for MMT. This included conceptualizing and GTM of the MVP including setting up workflows for the visa operations team.
• Key Product Deliverable - Launch and provide an ability to scale Visa application for Indian customers online.

Jun 2015 – Apr 2016 · 10 mos · Gurgaon, Haryana, India

• Led the product teams at 1MG across business verticals (Online Pharmacy, Diagnostic Labs), content platform for drug information and health related articles, Loyalty and growth based on referral programs and 1mg wallet. Responsible for hiring and leading the product team.
• Key Deliverable - Increase engagement metrics from the content platform. Translate high engagement metrics to transaction metrics. Build platforms for a health super app. Hire and mentor a team to achieve the above

Apr 2014 – Jun 2015 · 1 yr 2 mos · Gurugram, Haryana, India

• Part of the cross-functional marketing team responsible for launching Microsoft devices and services in India. I owned the product function for launching Lumia smart phones and Nokia feature phones in India. My responsibilities included support of market acceptance testing, focus group based user research to inform product decisions and crafting of the customer proposition on the marketing campaigns.
• Key deliverable - Subject matter expert for the marketing team. Responsible for getting insights on Indian customers to the product development team

Nov 2013 – Apr 2014 · 5 mos · Gurugram, Haryana, India

• This is the same role as at Microsoft, Nokia devices business was acquired my MSFT---
• Part of the cross-functional marketing team responsible for launching Microsoft devices and services in India. I owned the product function for launching Lumia smart phones and Nokia feature phones in India. My responsibilities included support of market acceptance testing, focus group based user research to inform product decisions and crafting of the customer proposition on the marketing campaigns.
• Key deliverable - Subject matter expert for the marketing team. Responsible for getting insights on Indian customers to the product development team

Nov 2012 – Nov 2013 · 1 yr · Bengaluru, Karnataka, India

• Owned the product function with key focus on finding product market fit for a job portal focused on blue collared workforce. Built a IVR based interview platform and a SMS/Missed call based campaign management system.
• Responsible for product strategy, competition benchmarking and owner of technical aspects involved in managing partnerships. Helped cross functional teams (Sales, Marketing and Support) in understanding the product and the customer better based on data, focus groups and employer interviews. Supporting the Sales team in developing a value proposition based on key product features.
• Key Deliverable - Achieve product market fit for a market place with one side of the market that is not entirely online.

Aug 2011 – Nov 2012 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Part of the founding team of Eros Now. Responsibilities included managing product requirements for multiple users (editors and consumers) and stakeholders (business and engineering teams). Owned the customer platform for the customer facing streaming platform for Bollywood content (Movies, Music and short form video). Also responsible for creating and managing content platforms for content editors.
• Key deliverable - Conceptualize and launch one of the first streaming platforms for audio and video Bollywood content.

Aug 2009 – Aug 2011 · 2 yrs

• Primary responsibility was as a PM at The identity management (IDM) group at Nokia. Responsible for platforms for handling customer’s identity starting from their registration via device usage; managing the content on the backend and allowing multiple Nokia services to authenticate the user. Was part of an international team and I acted as the product owner for a couple of pods in India.
• Key Deliverable - Product owner for multiple pods building identity management and SSO services for entire Nokia services platform
• In addition to IDM, I also managed a couple of other products at Nokia. These ranged from server health monitoring system and an application development framework that would allow platform independent development of apps for desktops.

Jun 2007 – Aug 2009 · 2 yrs 2 mos

• Was responsible for system development and requirement management activities for an embedded system based product in the Aerospace domain. Have worked for clients like Airbus, Gulfstream and Embraer.
• Key deliverable - India subject matter expert for the cabin pressure control product line.

Jun 2004 – Jun 2007 · 3 yrs

• I was involved with development of low level device drivers for embedded systems applications in the Aerospace domain.
• Key deliverable - Build a low cost cabin pressure controller for business jets. Expert on interfacing with the hardware teams for software and device driver requirements. This work resulted in a patent.