Gourav Mittal

Operations Associate

Gurugram, Haryana, India6 yrs 11 mos experience

Highly Stable

Key Highlights

Achieved 45% decline in fraud rate in 6 months.
Developed dynamic risk models identifying fraud hotspots.
Ensured model prediction accuracy over 80% in ML projects.

Stackforce AI infers this person is a Fintech professional with strong expertise in risk management and fraud prevention.

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Skills

Core Skills

Risk ManagementFraud PreventionProgram ManagementData VisualizationProduct Management

Other Skills

Key Performance IndicatorsSQLTableauAlteryxProduct LaunchMachine LearningModelingRisk AnalyticsAnti-Money LaunderingFinanceChartered Financial AnalystDue DiligenceProblem SolvingManagement Information Systems (MIS)Dashboards

Experience

6 yrs 11 mos

Total Experience

2 yrs 4 mos

Average Tenure

2 yrs 2 mos

Current Experience

Paytm

Risk Manager, Strategy & Operations

Apr 2024 – Present · 2 yrs 2 mos · Noida, Uttar Pradesh, India · Remote

Performed risk assessment & oversaw implementation of 100+ real-time rules; optimized decision
thresholds within overall risk appetite; minimized false-positive decline for ensuring smooth user
experience
Conducted model validation of ‘Fraud Risk Model’; re-defined input risk parameters basis user’s
onboarding, login & transaction metadata
Developed a dynamic risk model to identify fraudulent geo-locations, identified 40+ geo-hotspots
with substantial fraudsters concentration
Developed SOPs, Risk Roadmap and BRDs for overall risk governance

Risk ManagementKey Performance Indicators

Paytm payments bank

Manager, Fraud Prevention

Jul 2022 – Mar 2024 · 1 yr 8 mos · Noida, Uttar Pradesh, India · Remote

Devised risk strategy to address fraud vulnerabilities in existing Login controls, achieved 45% decline
in fraud rate within 6 month period
Reviewed critical products, payment channels & processes from risk lens, highlighted product
improvements for exhaustive risk coverage
Built onboarding & transaction level risk checks to identify mule accounts; proactively blocked 8k+
users for effective AML monitoring
Built dashboards for fraud KPI & KRI reporting to senior management
Managed quarterly audits, board presentations & regulatory compliance

Program ManagementSQLFraud Prevention

Bain & company

Summer Intern

Apr 2021 – Jun 2021 · 2 mos

Restructured & optimized tableau dashboards for incorporating additional insights to the end-client
Created workflows using Alteryx to automate and simplify data filtering of input files for further use

Vmock

Senior Business Analyst

Jul 2017 – Aug 2020 · 3 yrs 1 mo · Gurugram, Haryana

Managed end-to-end acceptance testing for 60+ clients, handled cross-functional collaboration for
timely product release & tracker update
Managed post-release user escalations; resolved all queries within TAT
Facilitated with algorithm building & scoring parameters for a Machine Learning product, ensured
model prediction accuracy > 80%
Drove product customizations through a ‘collaborate filtering’ system for user-specific suggestions,
ensured personalized user-experience
Performed data preparation & validation for training of NLP models

Product LaunchMachine LearningProduct Management