Jan 2014 – Apr 2022 · 8 yrs 3 mos

• Advisor to Senior Executives including the C Suite on AI based business transformation initiatives. Focus on applying Ai to 4 mega processes Digital Customer Experience (DCX), Digital Supply Chain & Logistics, Digital Manufacturing, Digital Worker / Employee. Architecture lead on technology enabled business transformation. .
• Successful projects include enhanced Process and Performance Management, Master Data, Single View of the Customer, Enhanced Enterprise& Business Information Architecture deployments to support AI initiatives.
• Business & Technology Adviser leading Information Strategy & Big Data Proofs of concepts. Pilots and large scale implementation initiatives.
• Proven expert having successfully implemented BI Concierge centers that enabled Shared Service / IT to serve a variety of customers with varying technology, information, knowledge, and funding criteria.
• Responsible for the direction, management, and operation of the largest practice within Capgemini’s Business Information Management (I&D) practice. My team specializes in AI, Cognitive, Data Science and Analytics, Cloud & Big Data Integration, Business Intelligence, MDM, & Information Strategy across multiple industries including Life Sciences, Consumer Products, Retail, Manufacturing, Energy & Utilities, Media & Entertainment, Communications, etc

Jun 2013 – Dec 2013 · 6 mos

• Principal with Capgemini’s North American Business Information Management Practice. Responsible for the strategic direction, operational execution, and overall leadership of Capgemini’s Information Strategy and Solutions consulting services, helping organizations address their most complex, heart-of-the-business issues using information.
• Team specializes in Information Strategy, Master Data Management and Information Roadmaps across multiple industries including Life Sciences, Consumer Products, Retail, Manufacturing, Healthcare, Energy & Utilities, Media & Entertainment, Communications, and Public Sector.

Jan 2012 – Dec 2016 · 4 yrs 11 mos

• Key technology partners : Cloud Partners for Cognitive, MI and AI Microsoft Azure (Azure Data Factory ADF, Azure Data Bricks, HDI, Azure Data Lake Store ADLS, Azure Blob Storage, Azure Analysis Service AAS, Azure DW, DB, MI, Snowflake, Power BI, Cosmos DB, DMS, Azure Data Catalog, Azure Resource Manager ARM etc) , Amazon (S3, Glue, Glue Catalog, Elastic Map Reduce EMR, Athena, Aurora, Postgress, DMS, CloudFormation, etc) Google(Data Proc, Big Query, etc), SAS, Data Bricks, Neo4J, Mongo DB, Cassandra, Couchbase, Snowflake, Tableau, Traditional Hadoop (Cloudera, Hortonworks), Talend (ETL, Big Data, Catalog), Informatica suite (including Big Data, Cloud, Power Center ETL, Power Exchange, Change Data Capture (CDC) / Replication, Metadata Manager, Master Data Management (MDM), Enterprise Data Catalog EDC, Axon) , Oracle BI (Big Data, OBIEE/OBIA, ODI, Mobile, Hyperion), BOBJ, Oracle MDM (Fusion, UCM), MSBI (SSIS/AS/RS, SharePoint), IBM Big Insights, Devops / Test Automation (Selenium, JTest, SonarCube, JIRA, Confluence), MDM (Initiate etc.), Oracle (Exadata, Exalytics, Endeca, BDA), HANA, , Pega Systems, Epiphany

Jan 2010 – Dec 2013 · 3 yrs 11 mos

• Responsible for the direction, management, sales, delivery and operations of Capgemini’s industry-leading Business Information Management (BIM) within the Communications sector.
• Team specializes in Business Intelligence, Enterprise Performance Management, Enterprise Data Management, Enterprise Content Management, Master Data Management, Big Data & Analytics, and Information Strategy across multiple segments including Wire-line, Wireless, Cable & Integrated Telecommunications providers

Apr 2009 – Dec 2009 · 8 mos · Greater Chicago Area

• Led the infrastructure track for a full scale BSS/OSS transformation including the Application Management and Infrastructure Management functions.
• Responsible for Design of the overall Infrastructure solution including selection and procurement of hardware & software
• Managing High Availability and Disaster recovery requirements.
• Partnered with BSS system vendors to optimize hardware footprint to make maximum use of virtualization and other technologies (size, utilization and datacenter impact) by over 25% and cost by 20%.
• Responsible for planning & managing $30+M Infrastructure (Hardware+Software)
• Technology Stack: Oracle & Relational Databases (10G /11G; RAC, ASM, OEM, Dataguard, Weblogic WLS; Aqualogic, Goldengate); SQL Server 2008; AMDOCS (BSS Suite); Oracle BSS Suite (Siebel, BRM, MDM, AIA, ASAP, OBI etc); TWS (Scheduler); Storage Virtualization (SVC); ITIL, Service Management & SDLC automation, Agile, ACE (Load balancer); CISCO Nexus 7010 switches; IBM (Power 6 Series servers & blades), DS 8300 Storage); EMC Clarion; HP (Itanium Gen 2 Series & Xeon Gen 2 blades); Sun STK Tape library; HA (HACMP, VERITAS), VM Ware etc

Jun 2008 – Dec 2011 · 3 yrs 6 mos

Jan 2006 – Apr 2009 · 3 yrs 3 mos

• Responsible for conceptualizing and then selling the vision (Business case) for a CRM, data warehouse & reporting solution that included ordering, customer care, reporting, sales compensation and employee performance management functions
• Responsible for architecture of end to end CRM solution with near real time analytic capability involving multiple IT domains / groups forming an integrated solution. Responsible for end to end multi-system process design, architecture, and data flows.
• Managed the Architecture Review Board and the Change Control Board responsible for determination of feasibility, high level solution and level of effort for enterprise programs and projects
• Responsible for enforcing domain and system responsibility to avoid function proliferation across domains of responsibility
• Responsible coordinating cross domain issue & defect triage and assignment
• Developed a ~5TB near-real-time ODS for use by ~10.000 call-center agents that needed customer data and history across new and legacy CRM systems as part of call flow (Architecture was not to load history into new CRM system)
• Total Team Managed: 60+ Resources
• Technology Stack: Sterling (Yantra) DOM; Custom CRM; Web services; Corba; Oracle Streams; Golden Gate; Business Objects Xi; OBIEE; Oracle (9i to 10G conversion); Teradata ; Informatica, VCS; Dataguard etc

Jun 2004 – Dec 2006 · 2 yrs 6 mos

• Responsible for creating a Business Intelligence and Data warehousing practice from scratch reporting on Service Delivery, Sales and Marketing
• Responsible for over 1000+ Service Assurance & Performance Management reports in OBIEE and 1000+ Sales, Marketing & Service Activation reports in Business Objects
• Responsible for shut-down / transition of multiple large existing enterprise legacy "data-warehouses", reporting platforms and user owned “spread marts”
• Technology Stack: Business Objects 5.x, Xi (and some 5.x to Xi conversion); OBIEE; Oracle 9i; Teradata; SQL Server; Data Mirror TS; Informatica (ETL + Metadata)

Jun 2002 – Jun 2004 · 2 yrs

• Responsible for coordinating with the Industrial Engineering team to design “measurable” quantitative and qualitative performance metrics by job function (over 500 different job functions based on Six Sigma) for managing 40,000 employees.
• Responsible for working with HR to develop automated performance improvement process for those performing below par.
• Responsible for designing, architecting, implementing and supporting a system that automated gathering and reporting on engineered performance metrics from scratch for 40,000 users tracking up to 1.5M activities on a daily basis.
• Project started off with a prototype that was built on a personal computer. Subset of users (2000+) used prototype for 4 months while we built a more robust “production ready” application.
• Partnered with the Industrial Engineers in Six Sigma analysis to improve efficiencies in the process, detect and eliminate bottle-necks (continuous improvement).
• Responsible for procurement, deployment and management of the physical infrastructure to support the automated system. $10M hardware purchase over two years.
• System facilitated millions of dollars in labor optimization in the first year alone through headcount rationalization, process improvements and freeing up employees to complete more important tasks that had been previously de-prioritized.
• Technology Stack: SQL Server 2005; Windows Server; ASP; ASP Dot Net; JavaScript; Sybase; DB2 etc.

Aug 2001 – Jun 2002 · 10 mos

• Led various architecture teams in interface and system design, requirements, data integration and reconciliation, SWAT Testing, and production support of a large scale BSS System (CRM and Billing) implementation
• Created system wide Interface Architecture and standards documentation.
• Responsible for base-lining interfaces for existing eco-system. Developed future-state interface architecture and sequence flows across all systems supporting the DSL product.
• Detected, analyzed, and prioritized fallouts. Tracked change requests and provided analysis for post case scenarios.
• Technology Stack: Oracle 8; Oracle Apps; Oracle CRM; Oracle SDP (Order management); J2EE; Corba; Webservices

Jan 2005 – Dec 2007 · 2 yrs 11 mos

Jan 2001 – Jan 2003 · 2 yrs