Jun 2024 – Sep 2024 · 3 mos · Tacoma, Washington, United States · Hybrid

• Work alongside a team of 5 structural, mechanical, and civil engineers to update the Supporting Technical Information Document (STID) for Cushman 1 Dam to be in line with Federal Energy Regulatory Committee (FERC) guidelines
• Analyze data from a range of mediums such as physical and digital engineering drawings, mock-ups, and technical documentation
• Project-manage the STID drafting process by setting priorities and communicating with various team members.
• Made use of current editing, proof-reading, and writing skills and developed them further

Jul 2022 – Apr 2023 · 9 mos · Seattle, Washington, United States

• Drafted and execute demand generation email and LinkedIn campaigns focused on B2B advisory and Microsoft software solutions using concise and engaging messaging.
• Effectively communicate and collaborate with internal and external stakeholders to build strong relationships and partner toward business goals.
• Demonstrate excellent organizational skills through calendar planning, clear and consistent follow-up, and setting expectations before meetings.

May 2021 – Aug 2021 · 3 mos

• As a Marketing Support Intern, I spent time conducting market research for two main Cloud services and security clients and wrote early stage marketing materials. I led client discovery calls with external and internal stakeholders and ensured alignment on desired narratives and strategies.
• Create and present early-stage marketing collateral such as solution briefs, advertisement scripts, and infographics for clients in tech, focused on cloud computing and security.
• Liaise discovery sessions with clients working with Fortune 500 companies to identify messaging angles and ensure alignment on desired narratives and messaging behind marketing campaigns.
• Maintain a high level of confidentiality and discernment due to developing NDA-bound marketing collateral.
• Employ excellent rhetoric and communication skills to develop marketing materials that maintain Allytics values while also targeting varied industries and desired customer experience.

Jun 2020 – Dec 2020 · 6 mos · Federal Way, Washington, United States

• As a Speech and Debate coach, I worked directly with the World Schools Debate team to prepare them for the national tournament. I spent most of my time working over Zoom due to the COVID pandemic, but this taught me a great deal about how to effectively coach in a remote environment.
• Coached a team of high school students in rhetorical technique and style and assisted them in qualifying for the national tournament.
• Assisted head coach in the transition to a virtual coaching and competing environment through usage of Zoom and Google drive for live feedback and note-taking.
• Judged various teams at the national level and provided instruction on how to improve going forward.
• Skills: Interpersonal Communication, Coaching, Rhetorical Analysis, Time Management.

Jan 2020 – Jun 2020 · 5 mos

• As a Speech Consultant at the Communication School Speech Center, I worked mainly with other students to assist them in excelling in their class speeches and prepare them for success.
• Speech consultants are available for assistance in reviewing and coaching speeches by scheduled appointments as well as drop-ins.
• As a speech consultant, I work with students with running through and reviewing both the written and verbal portions of their speeches to ensure a better communication of their subject matter.
• Skills: Rhetorical analysis, Public Speaking, Coaching, Client Relationship Managing.

May 2019 – May 2022 · 3 yrs

• As the first point of contact for technical support with in-classroom technology, I assisted in supporting students and faculty with urgent issues interrupting class time. This role required excellent customer service and communication skills as well as impromptu problem-solving.
• Provide multi-modal (Email, phone, and in-person) technical support to UW Faculty in over 300 general use classrooms.
• Arrange and conduct equipment tutorials every quarter to prepare faculty on how to comfortably teach using the technology in the classroom.
• Troubleshoot technical issues to provide remote support and educate users on how to prevent future issues.
• Maintain external stakeholder relationships through client ticketing software (ServiceNow) to ensure satisfaction with Academic Technologies' services.
• Skills: Customer Service, Conflict Diffusion, Remote and In-Person Technical Issue Troubleshooting, Internal Communication through ServiceNow, Verbal and Written Communication.