Harsh Saxena

Product Manager

Hyderabad, Telangana, India9 yrs 7 mos experience

Most Likely To Switch

Key Highlights

10+ years of experience in diverse roles.
Expert in Salesforce AI and product management.
Proven track record in improving customer experiences.

Stackforce AI infers this person is a Salesforce AI specialist with expertise in Telecommunications and EdTech.

Contact

Skills

Core Skills

Product ManagementSafe AgileSalesforce.com Implementation

Other Skills

Advance excelAgile MethodologiesAnalytical SkillsBRD/FRD DocumentationBusiness AnalysisBusiness StrategyCommunicationCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceData AnalysisData ManagementDatabasesEnglishEstimations

About

Salesforce AI specialist Product owner with 10+ Years of Dynamic experiences as Quality analyst, Data Analyst, Scrum Master , Product manager/Release Train Engineer in Multiple Domains like Consulting, E-commerce, IT, Salesforce, Ed-tech etc. now mastering Telecom. Expertise like Salesforce AI, SAFe Agile, Product management, Story writing, Advance excel, Team management, Quality analysis, Requirements gathering, BRD/FRD Documentation, Salesforce/Lead-squared, Estimations, Stake holder management, JIRA. Working with Product, Operations, Marketing & Developers to reach the destined goals with high efficiency by optimizing the resources with high throughput.

Experience

9 yrs 7 mos

Total Experience

1 yr 4 mos

Average Tenure

2 yrs 6 mos

Current Experience

At&t

2 roles

Release train engineer/ Product Owner

Promoted

Dec 2024 – Present · 1 yr 6 mos · Hyderabad, Telangana, India

SAFe Agile and Product management, Story writing, Advance excel, Team management, Quality analysis, Requirements gathering, BRD/FRD Documentation, Salesforce/Lead-squared, Estimations, Stake holder management, JIRA.
Working with Product, Operations, Marketing & Developers to reach the destined goals with high efficiency by optimizing the resources with high throughput.

SAFe AgileProduct managementStory writingAdvance excelTeam managementQuality analysis+6

Product Owner

Dec 2023 – Dec 2024 · 1 yr · Hyderabad, Telangana, India

Managing and improving customer's experience through Salesforce implementation for one of the largest Telecommunication company in the world - AT&T.

Salesforce.com Implementation

Deloitte

Consultant - Salesforce Business Analyst

May 2023 – Dec 2023 · 7 mos · Hyderabad, Telangana, India · Hybrid

Camp k12

Salesforce Business Analyst

Sep 2021 – Feb 2023 · 1 yr 5 mos · Noida, Uttar Pradesh, India · Remote

Improving Customer's experience through Salesforce implementation at one of a kind EdTech startup - CAMPK12

Tasacom technologies inc.

Business Analyst

Dec 2018 – Apr 2021 · 2 yrs 4 mos · Delhi, India · Hybrid

Myntra jabong india private limited

Analyst

Apr 2018 – Sep 2018 · 5 mos · Gurgaon, Haryana, India · On-site

Tech live connect

Sr. Quality Analyst

Mar 2017 – Feb 2018 · 11 mos · Gurgaon, Haryana · On-site

Jindalx

Quality Analyst

Sep 2015 – Feb 2017 · 1 yr 5 mos · Delhi, India · On-site

Education

CHANDIGARH UNIVERSITY

Master of Business Administration - MBA — Data science

Oct 2020 – Sep 2022

Guru Gobind Singh Indraprastha University

Bachelor of Business Administration (BBA) — general

Jan 2012 – Jan 2015

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