Harshil Singh

Program Manager

Bengaluru, Karnataka, India14 yrs 10 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

14+ years in Technical Program Management
Expert in Agile environments and cross-functional leadership
Proven track record in delivering high-impact projects

Stackforce AI infers this person is a Technical Program Manager with expertise in E-commerce and Travel industries.

Contact

Skills

Core Skills

Program ManagementAgile LeadershipProject ManagementAgile MethodologiesRequirements AnalysisQuality AssuranceJavaTesting

Other Skills

API DevelopmentAWSAgile Project ManagementAnalytical SkillsArtificial Intelligence (AI)Artificial Intelligence for BusinessArtificial Intelligence for DesignAutomation TestingCapacity PlanningChange ManagementCommunicationCross-functional Team LeadershipData ExtractionDatabase ManagementEnglish

About

Experienced professional with 14+ years of experience collaborating with Technical and Product teams in Agile environments. Skilled Technical Program Manager with 6+ years of experience in leading cross-functional teams through the product lifecycle, from planning and development to launch and maintenance. Demonstrated success in initiating projects from inception, specializing in mobile App, Website, API, and Microservices. Recognized for exceptional communication skills and strong leadership abilities, able to engage effectively with individuals from diverse backgrounds.

Experience

14 yrs 10 mos

Total Experience

2 yrs 11 mos

Average Tenure

5 yrs 3 mos

Current Experience

Ajio.com

Program Manager

Mar 2021 – Present · 5 yrs 3 mos · Bengaluru, Karnataka, India · Hybrid

● Program Manager for Ajio B2C Storefront, responsible for managing complex technical cross team, cross platform projects, defining milestones and success criteria, resource allocation, and successful on-time delivery contributing to daily revenue over $1.2M, with approx. 135K orders per day
● Orchestrated the successful Go-Live of 11+ initiatives, fostering strong collaboration across teams, driving value realization and reporting on project success criteria results, metrics, and key improvements to senior stakeholders.
● Monitor and control the timelines, resources and efforts by weekly sync-ups, live dashboards, timely callouts and status reporting
● Ability to analyze and present program statuses to VP level and above in an easy to digest manner with clear goals and achievements along with a clear path to green.
● Analyze, evaluate, and overcome program risks across multiple projects

Program ManagementStakeholder ManagementAgile LeadershipRisk ManagementProject Management

Expedia, inc.

Program Manager

Oct 2017 – Feb 2021 · 3 yrs 4 mos · Bengaluru, Karnataka, India · On-site

Responsible for quality deliverables & bridging the gap between Product and Dev team to build a desired product within timelines.
As a part of Shopping team in Hotels.com, which is responsible for Search Result Page and Product Detail Page, was able to drive following initiatives:
To help users discover, distinguish & explore choice of ~1M+ Vacation Rental properties
Help in integrating ~950k Vrbo properties, with 100% traffic globally, giving net GBV of $1.58M (Feb-Sept 2020)
Responsible for optimizing traffic to Property Catalogue Services, leading to reduction of >25% calls from Shopping services
Instrumental in onboarding new 3PI supplier GetARoom (estimated ~$17M RMD), within HCOM
Review feature requirements for any gap or impact in grooming sessions.
Lead in creating Acceptance test cases for frontend and backend team to have 100% test coverage.
Helped in keeping the overall bug count for whole Shopping team < 25
Took ownership of leading and coordinating with dev team to implement Tracking for A/B testing of features

Project ManagementRequirements AnalysisQuality AssuranceAgile Methodologies

G4s

Sr QA Specialist

Sep 2016 – Oct 2017 · 1 yr 1 mo · Gurgaon, Haryana, India

Key part of team building a new Java-based platform solution on Google cloud, for handling ~600k employees involved in providing security services & solutions in 85+ countries across the world.
Reports are generated by extracting data from various databases (MySql, MongoDb), transforming them as per business rules and displaying on UI.
Responsible for building a company-wide reporting tool, that provided leadership-team decision metrics to make decisions.
Supported the product by setting up the quality-assurance process and deployment of services on Google cloud through Jenkins

Quality AssuranceJavaGoogle CloudMySQL

Snapdeal

2 roles

Sr. QA Engineer

Promoted

Apr 2015 – Sep 2016 · 1 yr 5 mos

Involved in testing of indexing of products, auto-suggestions, searching, sorting and filtering of products on search result page.
Worked on Solr, Aerospike, Kafka, Hadoop, Spark, ActiveMq, MongoDb and MySql.
Key Achievements:
Scaled Search to handle ~100k requests/sec and driving 70% of total company revenue
Helped team to achieve Auto-suggester response time under ~90 ms
Reduced the Solr server size from over 240 to 140, saving ~25% server cost
Helped in improving and scaling Indexing, to index ~100M products

Quality AssuranceTestingMongoDBMySQL

QA Engineer-II

Jun 2014 – Mar 2015 · 9 mos

Estimate the testing effort, lead, guide and monitor the design, implementation and execution of the test cases.
Review product requirements for any gap or impact.
Creating the Test Scenarios and Test Cases according to use case and functional requirements.
Writing Automation test cases using Selenium for regression testing.

TestingAutomation TestingSelenium

Fiserv

Test Engineer

Jun 2011 – Jun 2014 · 3 yrs · Sector-62, Noida

Analyze Business requirements documentation to identify missing requirements and creating test scenarios, cases and test data.
Analyzing and resolving testing issues during test planning and test execution phases.
Provide estimates of the test effort required for the deliverable.
Writing Automation test cases using HP UFT covering 85 test cases.

TestingAutomation TestingHP UFT