Himanshu Makkar — Product Director

Over 12 years of experience driving growth in 0-1 and 10-100 tech products served 300 Mn+ customers & supported multi-million dollar revenue streams across MNCs & global start-ups At ApplyBoard (Series D $300M), I led a partner platform, focusing on improving customer productivity, wherein I led product strategy, aligning product development with business goals Product management highlights: a. ApplyBoard + Led recruitment partner journey and engagement product for 25k+ partner base across geographies, generating $100M+ ARR b. Airtel Digital + Led 60+ members cross-functional team for Experience, Growth, and Innovation product for Broadband with an ARR of INR 3,600 Cr + Improved recharge to expiry by 5%, reduced downgrade by 28% and increased long-term plan retention by 90% + Airtel Black (growth for Broadband LCO) c. OYO + Spearheaded customer service product, conceptualized and launched OYO desk, and contact center product, reducing customer handling time by 20%. + Revamped customer after-booking process, leading to a reduction in customer no-shows. + Led pricing and promotions product (2020-2021) d. Spotdraft + Founding PM. Led contract creation & management product

Stackforce AI infers this person is a Product Management expert in Edtech and Telecommunications with a strong SaaS background.

Location: Delhi, India

Experience: 14 yrs 4 mos