Apr 2017 – Dec 2021 · 4 yrs 8 mos

• Leading the Azure public cloud program in the BG Mobile Networks- Services.
• Successfully migrated a large analytics platform from on-premise to Azure over a period of 1 year. Planned and executed the following aspects of migration:
• o Cloud Migration Strategy. Migration approach, objectives to be achieved.
• o Governance Framework. Policies, Landing zones, Compliance, RBAC, Roles & Responsibilities
• o Connectivity (Internal & customer). Express Routes, VPNs, customer data transfers.
• o Automation. ARM/ Terraforms, Security policies, subscription creation,
• o Monitoring and Diagnostics. Custom dashboards, logging, visualization, alerting.
• o Security. IaC, Sentinel tool deployment, vulnerability scanning, incident management.
• o Cost Optimization. Horizontal scaling, budgeting, alerting, optimization advisories.
• Successfully migrated 75 applications from on-premises to the Azure cloud. Led the Program end to end from conception, planning, design to completion of migration over 10 months.
• Modernized applications (PaaS, microservices, containers, etc) in the migration to the public cloud as part of the overall digital transformation.
• Evangelizing the usage of public cloud technology within the organization ie delivering Tech Talks, articles, Webex training sessions and meetings with senior leadership.
• Creation of business case, executive presentations, evaluation of cloud vendors, selection and release of PO to the cloud vendor.

Sep 2014 – Mar 2017 · 2 yrs 6 mos

• Leading a Global Team delivering the following solutions pertaining to Service Delivery Framework and Telephony Applications :
• NGIN, Rich Communications Suite ( RCS), Mobile advertising, Online Charging Systems, Intelligent Pricing, Liquid Applications, Messaging, Browsing, Value Added Services ( VAS) - SMS, MMS, Location, Messaging Gateway, IVR , VaaS, NPS.

Mar 2014 – Sep 2014 · 6 mos

• Project Manager for a large US Telco Account (Euros 1 M) for complex OSS SW Development (Systems Integration -SI) Projects at the , Global Delivery Centre, at Nokia, Noida, India.
• Lead a 35 member multi geography SW Development team.
• Team spread across Hyderabad/ Bangalore/ Chennai and US ( Offshore Onsite mix)
• Improved project gross margins substantially by optimizing resources and improving utilization.
• Substantially improved the SW Quality by improving the SDLC processes, strong delivery execution methodology and institutionalized framework of project reviews

Oct 2010 – Feb 2014 · 3 yrs 4 mos

• Leading a Team of Technical Support as a Manager handling a portfolio of support projects globally with annual revenues worth several million euros. Part of NSN Consulting and Systems Integration Global Delivery based at Noida.
• Support is based at Level-3 for software based telecom solutions.
• Technologies Supported. Key technologies supported.
• o IPTV, MTV, Mobile broadcast , SMSC-Email-SMS
• Convertor, CDR Convertor, MMSC Charging Proxy and
• VAS applications.
• o NSN Products SAAM5.0/ NPM4.0 for provisioning ,
• NetAct, NAdM for network management, NTMS/SaDM
• for device management.
• o NSN Products One-AAA, One-NDS, Data Metering,
• AAA rule engine customization.
• o 3rd Party Technologies. Oracle, Open NMS, Open
• Cloud, Solaris, Rhino, Verimatrix, F5, DVB-H, Vidiator,
• CCOR, IBM, HP , Cisco, etc.
• Act as an escalation point. Front-end communication with the customers.
• Strong experience in handling emergencies / outages. Capable of withstanding high stress.
• Manage the Performance KPIs and other Technical Support related MIS eg Tickets data.
• Vendor management including conducting Vendor Performance Reviews. Managing 11 vendors globally.
• Handling project commercials for PO release to vendors and managing projects for costs and efforts variance.
• Responsible for competence development of the technical support team. Have good people management skills.
• Responsible for process definition for the Mode Of OperationS(MOO) and ensuring it’s adherence.

Jun 2009 – Oct 2010 · 1 yr 4 mos

• Business Transformation Projects Part of Managed Services Business Unit. Managed following multiple projects:
• o Project for Low Cost Resources Development:
• Spanning conceptualization, planning, budgeting,
• execution, procurement, contract management,
• vendor management, financial management for a 2.5
• m euros project. Included relationship management
• with partners including government agencies.
• Deployed 600 low cost resources over 8 months.
• Fleet Management and Cost Optimization.
• Automated fleet management and cut costs by
• approximately 1.5 m euros annually.
• o IT Costs Optimization. Transitioned 3000
• employees to a low cost email platform resulting
• in very substantial savings.
• Automation Projects. Deployed following Tools in a 7K people strong BU – Managed Services. Scope included change management, data analysis and Reports
• generation.
• o Head Count Management Tool. For 34 telecom
• circles across India which helped track HR Costs and
• generate MIS Reports.
• o Fleet Management Tool. SMS based web tool
• developed on ASP.NET to track 1600 vehicles helped
• achieve cost reduction.
• Achievements. Awarded Business Recognition Cash Award for outstanding performance.

Jul 2008 – Jun 2009 · 11 mos · Hyderabad Area, India

• Leader for Corporate Performance Management for IT infra operations in below mentioned domains :-
• Networks & Systems ( including WAN, LAN, IT Helpdesk(CA Unicenter),
• Servers/ Desktop Management, Virtual communication, Telecom Services, etc)
• eSupport (virtualization, enterprise service bus, etc)
• Internal Information Systems (internal projects, KM, Enterprise tools, etc)
• Training ( Technical & Leadership)
• Achievement: Awarded with the Pat On the Back Award for Outstanding Performance.

Jan 1987 – Jan 2007 · 20 yrs