Isha Jafri

Operations Associate

Delhi, India12 yrs 1 mo experience

Key Highlights

Over nine years of AML and compliance experience.
Expert in transaction monitoring and suspicious transaction reporting.
Strong background in team leadership and training.

Stackforce AI infers this person is a compliance expert in the Fintech industry with a focus on AML and KYC processes.

Contact

isha.jafri@tide.co LinkedIn

Skills

Core Skills

Quality AssuranceProcess ImprovementAml ComplianceTransaction MonitoringRisk And ComplianceKyc ComplianceScreening

Other Skills

KYCRisk-Based SamplingProcess AutomationComplianceEDDSOPTrainingQuality ChecksRisk AssessmentAML ScreeningDue DiligenceClient ScreeningRegulatory CompliancePEP ScreeningSanction Cases

About

With over Nine years of experience in the AML and compliance field, I am currently an Assistant Manager AML Compliance at Paytm Payments Bank, one of the leading digital banks in India. I hold multiple certifications in AML, KYC, and compliance, demonstrating my knowledge and skills in these areas. In my current role, I oversee the transaction monitoring and reporting processes, ensuring compliance with regulatory and internal policies. I also work with cross-functional teams to enhance the compliance culture and standards in the banking and payments industry, and contribute to the prevention and detection of financial crimes. My Work experience includes client due diligence which includes client onboarding, periodic review, event driven reviews, transaction analysis, exit and remediation. Exposure on various banking applications supporting AML-KYC like Bankers Almanac, Orbis, Swift registry, Google, Factiva, Dun & Bradstreet, Lexis-Nexis, Bloomberg, World check, Fircosoft, etc.

Experience

12 yrs 1 mo

Total Experience

3 yrs 3 mos

Average Tenure

2 yrs 3 mos

Current Experience

Tide

Team lead Quality Assurances AML and Kyc

Feb 2024 – Present · 2 yrs 3 mos · Greater Delhi Area

Quality Assurance & Process Improvement | KYC | Chargeback | Transaction Monitoring | Risk-Based Sampling | Process Automation I Error rectification
Experienced in quality assurance and process improvements across KYC, chargeback, and transaction monitoring verticals.
Expertise in risk-based sampling to enhance efficiency and accuracy.
Leading new process launches and implementing strategic enhancements.
Driving automation initiatives to refine and streamline workflows.
Passionate about optimizing processes to improve overall operational effectiveness.
Experience Section:
Process Improvements & Automation: Implemented solutions to streamline workflows and enhance accuracy.
Risk-Based Sampling: Developed sampling methodologies to improve quality and risk management.
New Process Launches: Led the successful introduction of new workflows and operational strategies.
Quality Assurance: Ensuring compliance and efficiency across key verticals.

Quality AssuranceProcess ImprovementKYCTransaction MonitoringRisk-Based SamplingProcess Automation

Paytm payments bank

Assistant Manager Aml Compliance Quality training policy

Mar 2021 – Jan 2024 · 2 yrs 10 mos · Noida, Uttar Pradesh, India · Remote

Expertise in evaluating and reporting suspicious transactions (STRs) in Fingate 2.0, collaborating with FIU for investigations, and making informed decisions on compliance issues as per industry practice
Handling a team for transaction monitoring and EDD , guiding and developing teams, overseeing day-to-day activities, and fostering the personal and professional growth of team members. Further, undertake CDD, EDD, and TM reviews on complex scenarios and ensure SLA is maintained.
Performing testing and giving technical support on the system that is required on account of system enhancements or upgrades, ensuring that such tests are conducted accurately and within the prescribed deadlines.
Working collaboratively and facilitating discussions with team leaders (TLs) and managers on QA monthly analyst scorecards and encouraging agreement on quality standards and improvement plans
Reviewing and preparing SOP and bank-wide policies as per the changes in master direction for process enhancement
Experienced in coordinating with regulatory bodies such as the RBI and FIU-IND, ensuring compliance with regulatory guidelines.
Publishing (KYC, CDD, EDD, PEP) screening, payments processing dashboard, watch list management, as per the desired TAT
Prepare the bank AML training deck for Paytm Payments Bank as per the recent guidelines and procedures.
Final Authorizer for PEP/Sanction screening cases and sharing MIS on a monthly basis within the team.
Imparting training to newly on-boarded and existing employees in AML operations and preparing the training deck for Paytm Payments Bank
Handling Quarterly internal communication of the CDD, TM,EDD and team for RBI, FIU, etc , and preparing the deck for the board to be presented during the board meeting.
Contribute towards the recruitment process, acquiring top talent for the department.

Transaction MonitoringComplianceKYCEDDSOPTraining+1

Saxo bank

Senior Associate in Risk and Compliance

Jan 2019 – Mar 2021 · 2 yrs 2 mos · Gurgaon, Haryana, India

Performing quality checks for transaction monitoring and escalating successful cases to the final level in Denmark.
Performing final reviews on fresh onboarding and periodic reviews of clients in the UK, Singapore, APAC, Australia, and EU markets
Review the risk assessment form for high-risk customers and acting as a maker for filling of SAR for suspicious cases.
Conducting AML screening of clients and evaluating the results received by using a risk-based approach (RBA).

Quality ChecksTransaction MonitoringRisk AssessmentAML ScreeningRisk and Compliance

Royal bank of scotland business

3 roles

Assistant Manager

Promoted

May 2018 – Jan 2019 · 8 mos · New Delhi Area, India

Perform quality assurance reviews and approve due diligence reviews completed by KYC ,CDD,EDD and Transaction Monitoring cases
Performing second level of investigation on Client Screening against World-Check PEP (Politically Exposed Persons) List and Sanctions (Sanctioned Individuals, Institutions, Companies ,and Countries).
Handling volume updates, MI and admin activities, and translating regulatory requirements into practical actions and
Being the point of contact for staff seeking advice on compliance-related
Liaising with different teams across locations (offshore and onshore)

Quality AssuranceDue DiligenceClient ScreeningRegulatory ComplianceKYC Compliance