J

Jack Cross

Engineering Manager

London, United Kingdom13 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 10 years of experience in software engineering leadership.
  • Expertise in building scalable distributed systems.
  • Strong focus on team growth and mentorship.
Stackforce AI infers this person is a SaaS expert with a strong focus on scalable distributed systems and team leadership.

Contact

Skills

Core Skills

Software ArchitectureTeam LeadershipJavaDropwizardPhpDrupal

Other Skills

Acceptance TestingAgileAndroid DevelopmentApache KafkaAvroBDDBitnamiCapacity PlanningCascading Style Sheets (CSS)CassandraCommunicationConfluenceContinuous DeliveryContinuous IntegrationCucumber

About

Software engineering leader with 10+ years building high-performance, scalable distributed systems, driving impactful tech solutions at Apple

Experience

13 yrs 10 mos
Total Experience
4 yrs 7 mos
Average Tenure
9 yrs 10 mos
Current Experience

Apple

3 roles

Engineering Manager

Promoted

Oct 2022Present · 3 yrs 8 mos

  • Growing a team of engineers responsible for the delivery platform supporting Apple’s customer engagement platform; connecting 
server-side message orchestration with customer devices
  • Contributing to development and operation of 30+ highly available 
micro-services, delivering notifications to billions of customers
  • Leading technical design discussions, authoring design documents, 
and driving consensus among stakeholders. Championing a capability led approach to our team’s architectural vision and processes
  • Coordinating the division’s software developer apprenticeship programme, matching incoming apprentices to host teams, coordinating mentors and collaborating with other teams at Apple as well as external partners in Makers Academy. Strengthening inclusion and diversity in tech
Software ArchitectureCommunicationTeam LeadershipRecruitingMentoring

Senior Software Engineer

Oct 2019Present · 6 yrs 8 mos

  • Co-created Apple’s customer engagement platform, used for message orchestration attributed to considerable growth of 
Apple’s Services business
  • Collaborated with QA, SRE, and partner engineering teams to establish reliability, quality, and architectural goals for Apple’s mass-scale 
distributed ecosystem
  • Promoted best practices, automation, innovative tooling and 
reusable solutions by contributing to and utilising standard libraries
JavaDropwizardJAX-RSJSONRESTfulApache Kafka+10

Software Engineer

Aug 2016Oct 2019 · 3 yrs 2 mos

  • Designed and built an innovative queue based sync mechanism 
behind the user authentication layer of Apple Music’s public API
  • Contributed to the core message delivery platform powering 
Apple Music’s social notifications and new content recommendations

Omnifone group limited

2 roles

Software Engineer

Dec 2014Aug 2016 · 1 yr 8 mos · London, United Kingdom · On-site

  • Contributed to the development of Omnifone’s platform, a 
service-oriented REST API to support a music streaming service
  • Designed a fully managed cloud-based performance testing framework
  • Executed company wide licensing/security audit of Omnifone’s code base

Intern

Mar 2014Dec 2014 · 9 mos · London, United Kingdom · On-site

  • Simulated large-scale performance tests for 130 APIs, optimising for 
Sony’s PS+ launch under tight deadlines
  • Analysed test results and log files to identify performance issues, presenting solutions to the engineering team

Bumblebee design

Web Developer

Aug 2012Mar 2014 · 1 yr 7 mos · Greenwich, London · On-site

  • Drupal development/theming, online marketing, graphic design, consultancy.
PHPDrupalWeb Application DevelopmentGraphic DesignIllustration

Education

University of the West of England

Bachelor of Science (BSc) — Creative Music Technology

Jan 2009Jan 2012

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