Jack Cross

Engineering Manager

London, United Kingdom13 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 10 years of experience in software engineering leadership.
Expertise in building scalable distributed systems.
Strong focus on team growth and mentorship.

Stackforce AI infers this person is a SaaS expert with a strong focus on scalable distributed systems and team leadership.

Contact

Skills

Core Skills

Software ArchitectureTeam LeadershipJavaDropwizardPhpDrupal

Other Skills

Acceptance TestingAgileAndroid DevelopmentApache KafkaAvroBDDBitnamiCapacity PlanningCascading Style Sheets (CSS)CassandraCommunicationConfluenceContinuous DeliveryContinuous IntegrationCucumber

About

Software engineering leader with 10+ years building high-performance, scalable distributed systems, driving impactful tech solutions at Apple

Experience

13 yrs 10 mos

Total Experience

4 yrs 7 mos

Average Tenure

9 yrs 10 mos

Current Experience

Apple

3 roles

Engineering Manager

Promoted

Oct 2022 – Present · 3 yrs 8 mos

Growing a team of engineers responsible for the delivery platform supporting Apple’s customer engagement platform; connecting  server-side message orchestration with customer devices
Contributing to development and operation of 30+ highly available  micro-services, delivering notifications to billions of customers
Leading technical design discussions, authoring design documents,  and driving consensus among stakeholders. Championing a capability led approach to our team’s architectural vision and processes
Coordinating the division’s software developer apprenticeship programme, matching incoming apprentices to host teams, coordinating mentors and collaborating with other teams at Apple as well as external partners in Makers Academy. Strengthening inclusion and diversity in tech

Software ArchitectureCommunicationTeam LeadershipRecruitingMentoring

Senior Software Engineer

Oct 2019 – Present · 6 yrs 8 mos

Co-created Apple’s customer engagement platform, used for message orchestration attributed to considerable growth of  Apple’s Services business
Collaborated with QA, SRE, and partner engineering teams to establish reliability, quality, and architectural goals for Apple’s mass-scale  distributed ecosystem
Promoted best practices, automation, innovative tooling and  reusable solutions by contributing to and utilising standard libraries

JavaDropwizardJAX-RSJSONRESTfulApache Kafka+10

Software Engineer

Aug 2016 – Oct 2019 · 3 yrs 2 mos

Designed and built an innovative queue based sync mechanism  behind the user authentication layer of Apple Music’s public API
Contributed to the core message delivery platform powering  Apple Music’s social notifications and new content recommendations

Omnifone group limited

2 roles

Software Engineer

Dec 2014 – Aug 2016 · 1 yr 8 mos · London, United Kingdom · On-site

Contributed to the development of Omnifone’s platform, a  service-oriented REST API to support a music streaming service
Designed a fully managed cloud-based performance testing framework
Executed company wide licensing/security audit of Omnifone’s code base

Intern

Mar 2014 – Dec 2014 · 9 mos · London, United Kingdom · On-site

Simulated large-scale performance tests for 130 APIs, optimising for  Sony’s PS+ launch under tight deadlines
Analysed test results and log files to identify performance issues, presenting solutions to the engineering team