Jalaj Garg

Founder

India7 yrs 6 mos experience
Highly StableAI ML Practitioner

Key Highlights

  • Launched $10M ARR+ product line in 4 years.
  • Scaled Edgenus from 0 to 5,000 users in 10 months.
  • Led global projects at American Express and ZS Associates.
Stackforce AI infers this person is a Fintech and SaaS Product Management expert with a strong entrepreneurial background.

Contact

Skills

Core Skills

Product ManagementSaasProduct DevelopmentPaymentsMarket AnalysisTeam LeadershipBfsiBusiness DevelopmentEntrepreneurship

Other Skills

0 to 1AIAnalysisAnalytical SkillsArtificial Intelligence (AI)Big DataBusiness AnalysisCareer CounselingCategory creationCommunicationContent MarketingCreative Problem SolvingCross-functional Team LeadershipDigital MarketingEngagement Marketing

About

I come with a 0->1 DNA. I’ve launched $10M ARR+ Product line in a span of 4 years As the Product head @Hyperverge & Associate Director of Product at a fintech startup, I led a team of 5 PMs, driving product growth from inception to scale. Over the past 4 years, I have honed my expertise in the product space, successfully scaling multiple products and being at the core of 0-1 and later journeys , primarily in B2B SaaS environment Previously, I founded and scaled Edgenus, an edtech venture, from 0 to 5,000 users in just 10 months, achieving a GMV of $30,000 and making notable strides in the extracurricular industry. Since graduating from IIT-Guwahati in 2017, I have held strategic roles at American Express and ZS Associates, focusing on product management, market analysis, and business development. I have led global projects and collaborated with cross-functional teams across the US and Japan, contributing to initiatives like Covid Lending strategy and enhancing customer experience during collections. My leadership roles extend beyond professional settings; I coordinated a major departmental fest at IIT-Guwahati and led teams during internships, consistently driving successful outcomes. I am adaptable and open to global opportunities, committed to delivering transformative results.

Experience

7 yrs 6 mos
Total Experience
2 yrs 1 mo
Average Tenure
1 yr 2 mos
Current Experience

2 mos

Indian Institute of Management, Lucknow

Present

Hyperverge

Product Lead

Apr 2025Present · 1 yr 2 mos

  • Leading 0→1 build of AI-led origination solutions for Lending & Banking, unlocking $5M ARR potential this year
  • Driving alignment across leadership, sales & implementation for faster rollout of scale-ready stack
  • Shaping Secured Lending categories with top BFSI players as early evaluators
  • Doubling down on Hyperverge-One (No-code/Low-code journey builder) for loan origination & account opening — optimizing conversions & reducing time to sanction
0 to 1Category creationSaaS SalesProduct ManagementSaaS

Credgenics

3 roles

Associate Product Director

Apr 2023Dec 2024 · 1 yr 8 mos

  • Developed & launched 3 new products: FOS (Last-mile Collections app), Billzy (Digital payments application) and StarTrack (Performance automation suite), generating a cumulative revenue of $2.4M+ annually
  • Designed and launched an Auto-debit payments suite that improved recovery rate by 45% for the biggest Indian bank, led to incremental revenue of $2.5M in 2021
  • Devised a new Predictive Dialer capability for tele-collections – led to over 40% increase in the unique customers contacted
  • by the same workforce size/month, identified growth segments and led to quarterly incremental revenue of over $1.3M
  • Trained 15+ newly hired analysts on SQL & SAS; conducted lateral recruiting processes for 8 manager/analyst positions
ScrumProduct ManagementProduct Development

Senior Product Manager

Promoted

Apr 2022Mar 2023 · 11 mos

  • 1. Leading a 20 membered including 2 Associate Product Managers. 2 key products that i manage are:
  • a. Last-mile Field application: Mobile application for collections' workforce to manage their Field recoveries. Currently deployed for 20+ industry players in the BFSI segment. Success is defined by its business impact where the application has improve field force productivity by 2X and reduced Cost-to-Collections by ~40%
  • b. Payments application to improve the experience of Bill payments and emi repayments. Led the development from B2B use-case perspective. Currently focusing on enhancing the end-payer experience.
  • 2. Also involved in critical macro business decisions, in tandem with the sales & CS team
  • 3. Owning the P&L of the products and moving the north-star metrics.
  • 4. Synthesising the genesis of the cross-product capabilities to strengthen the organization's product suite. For eg: Analytics Dashboards, End-user communications, etc
Product LaunchCross-functional Team LeadershipScrumTeam LeadershipPaymentsProduct Road Mapping+1

Product Manager

Jul 2021Apr 2022 · 9 mos

  • - Responsible for delivering 2 new products into the market: One of them into Ground Collections, and the other one into Payments
Cross-functional Team LeadershipNew Business DevelopmentProduct ManagementBusiness Development

Edgenus talent incubation pvt. ltd

Founder & CEO

Mar 2020Jul 2021 · 1 yr 4 mos · Gurugram, Haryana, India

  • Edgenus.co.in
  • Edgenus is trying to solve for a lack of access to a trusted network for hobbyists and practitioners in creative/artistic careers in India.
  • At Edgenus, with the founding team comprising of graduates from IIT-G & Thapar, who appreciate and understand arts, we seek to build a better ecosystem for the next million artists by helping them seek practical learning experience, and industry-exposure from experts in artistic careers (like performing arts, filmmaking etc). - also providing them an opportunity to share their talent with and get recognized by the fellow-artists.
  • Currently we are catering to a network of 6000+ artists from around the globe, and have 100+ renowned artist onboarded as mentors on our platform. Our young and dynamic team comprises of musicians, dancers and writers who are empathetic towards the need of the whole concept and are passionate to serve the fellow artists. We are proud to state that we are a bootstrapped yet cash-flow positive venture.
ScrumEntrepreneurshipProduct Management

American express

Strategy Manager

Mar 2019Jan 2021 · 1 yr 10 mos · Gurgaon, Haryana, India

  • Led an 8-member cross-functional team in the strategic assessment of products, to drive customer loyalty (QUV20); identified customer reengagement opportunities worth $170M/year
  • Analyzed effectiveness of various solicitation channels and recommended customer targeting strategies across all AmEx and affiliate acquisition channels, thus increasing the expected return on total upfront investment of $1B by 22%
  • Formulated acquisition strategies for previously untapped customer segments by leveraging big data from Experian bureau and US income verification vendors, leading to $11.2M in incremental revenue

Vmock

Product Marketing Analyst

Aug 2018Mar 2019 · 7 mos · Gurugram, Haryana, India · On-site

  • Led the Analytics charter for Vmock flagship technology - Resume Parser.
  • Expanded the Resume Parser stack to 4 south-east Asian countries, generating additional MRR of $800K.
  • Made the PnL positive for the overall Product Stack at VMock.

Zs

Decision Analytics Associate

Jun 2017Aug 2018 · 1 yr 2 mos · Gurgaon, India

  • Quantitative Survey Analysis: Analyzing patients' and HCP's responses to predict client'
  • performance in different regions at various pillar levels as well as the overall level. Involves
  • working on the primary and secondary data.
  • Territory Distribution: Involves working on R to generate dynamic heatmaps for the US based on
  • Zip code level sales data.
  • Led a team of 3 analysts to drive forecasting process for entire drug portfolio (~$600 M) of a global top 10 pharma client
  • Collaborated with DS team to develop a weighted priority system for driving client's drug adoption in new geography, resulting in $12Mn/month revenue increase
Product AnalysisProduct LaunchMarket ResearchProduct ManagementMarket Analysis

Stratbeans consulting

Biz Development Internee, Stratbeans Consulting

Jun 2016Aug 2016 · 2 mos · Gurgaon, India

  • Stratbeans Consulting is an IT company offering solution in the area of learning and development and provide the digital experience in training and education.
  • I, as internee in marketing and Business Analysis, contributed my role in Developing, cultivate, develop, and analyze business relationships with consumers and client segments across verticals and geographies. As a part of which, I conduct comprehensive research to identify potential leads for the business unit and also analyze the progress of the sales over different horizons and in different intervals.
  • I used content as the "tool" to connect the customers with different channels of the company. I thus could learn the art of making our writing appear on top of the user's search result. Along with the strategic analysis of the advertisement and Blogs, I could modify the company's strategy to go digital.
  • I got the opportunity to learn some interesting methods quickly and getting into the position of leading a team at several positions out of them. Some of them were Event-mailers, Twitter "Ghost Marketing",etc.
  • Thus that period was full of Exciting opportunities, Remarkable achievements, stress relaxers and what not!

Manhattan college

Marketing Research Intern

Apr 2016May 2016 · 1 mo · Greater New York City Area

  • I am currently doing this marketing research project under prof. Carolyn ( Professor at Manhattan university). This involves crawling upon the statistical implications of workplace violence & terrorism to retailers. People have studied the impact of terrorism on society, to country's stability or even economy. But what about the retailers, ranging from one storey retail to a giant retail chain like Walmart. Each faces the implication of violence and the resultant policy formation. Well I am trying to help mam in this area by doing a statistical analysis of the above. Will provide a more descriptive and result oriented detail on the completion of project.

Castrol

Summer Intern

May 2015Jun 2015 · 1 mo · Mumbai Area, India

  • A One month summer internship at Castrol Pvt Ltd on consultancy profile over there and analyzing their filling line. Performed SWOT analysis and estimated the accuracy of their filling line according to weights and measurement standards by working on softwares like Minitab, MS Excel , etc

Memorable shaadi

Marketing Internship

Dec 2014Dec 2014 · 0 mo · New Delhi Area, India

  • It was a one month winter internship in this event management based start-up. My roles as internee were :
  • 1. Approaching Hotels and Banquet halls to come on panel with the company so that they can be contacted whenever a client approaches.
  • 2. Analyzing the growth of the company customer( hotels ) chain in the area allocated to me.

Education

Indian Institute of Technology, Guwahati

Bachelor of Technology (B.Tech.) — Chemical Engineering

Manhattan University

Research Assistant

May 2016Jul 2016

Manhattan University

Research Program — Research and Development Management

Jun 2016Sep 2016

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