Apr 2021 – Mar 2022 · 11 mos

May 2019 – Jun 2020 · 1 yr 1 mo · Greater New York City Area

Jul 2016 – Jul 2017 · 1 yr · South Delhi, India

• Sourced, screened, and interviewed top-tier talent for both technical and non-technical roles, ensuring a strong alignment with organizational needs and culture.
• Designed and administered pre-employment assessments for technical and behavioral evaluation, improving the quality of hire.
• Coordinated end-to-end onboarding, including offer letter preparation, documentation, and smooth transition for new hires.
• Managed and tracked new hire documentation and compliance, maintaining 100% accuracy in employee records.
• Facilitated background verification processes, ensuring integrity and compliance with company standards.
• Drove stakeholder management efforts, collaborating with department heads and leadership to align hiring decisions with strategic goals.
• Partnered with leadership teams to conduct technical discussions and panel interviews for niche roles.
• Administered and communicated employee benefits programs, acting as a liaison between employees and insurance providers.
• Supported the implementation and maintenance of HR policies, contributing to an updated and compliant employee handbook.
• Participated in campus recruitment drives, building relationships with universities and managing end-to-end hiring logistics.
• Conducted exit interviews and analyzed trends to inform retention strategies.
• Managed employee relations and grievance redressal, ensuring fair and transparent outcomes.
• Supported vendor management activities, coordinating HR services and third-party contracts.
• Ensured all HR documentation and processes complied with legal requirements and company standards.

Jun 2015 – Feb 2016 · 8 mos · South Delhi, India

• 𝐇𝐑
• Managed end-to-end recruitment for technical and non-technical roles using creative sourcing and employer branding strategies.
• Partnered with department heads to forecast talent needs and align hiring with startup growth goals.
• Designed and implemented HR policies, processes, and engagement frameworks to strengthen culture and compliance.
• Led employee engagement and retention initiatives, fostering collaboration and performance.
• Trained and mentored HR interns, enhancing their recruitment and HR operations knowledge.
• Oversaw HRIS management, ensuring accurate and secure employee data.
• Drafted job descriptions, appraisal tools, and competency frameworks for multiple roles.
• Handled employee relations and grievance resolution with transparency and empathy.
• Conducted exit interviews and analyzed retention data to drive improvement.
• 𝐀𝐝𝐦𝐢𝐧
• Supervised administrative operations, budgeting, procurement, and inventory control for cost efficiency.
• Assigned and managed staff work allocation, improving productivity and compliance.
• Streamlined workflows and performance reviews, driving accountability and consistency.
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
• Served as a liaison between clients and internal teams, ensuring smooth coordination and service delivery.
• Strengthened client relationships through proactive communication and follow-up.
• Managed data validation, documentation, and order processing, ensuring accuracy and compliance.
• Collaborated cross-functionally to enhance marketing impact and customer experience.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭
• Proposed and presented innovative functionality concepts for customer and client dashboards, shaping the next product roadmap.
• Collaborated with tech, product, and design teams to turn user insights into scalable features and process enhancements.
• Focused on improving product usability, customer satisfaction, and operational efficiency through agile execution.

Jun 2013 – Jun 2015 · 2 yrs · New Delhi, Delhi, India

• 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁
• ✔️ Conducted in-depth competitive and market analysis to benchmark product functionality and user experience.
• ✔️ Collaborated with cross-functional teams to plan and enhance website UI/UX, ensuring seamless customer journeys.
• ✔️ Proposed and implemented new dashboard features and functionality upgrades, improving overall usability and engagement.
• ✔️ Partnered with design and development teams to create visually engaging, user-centric product imagery and assets.
• 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴
• ✔️ Led operations across three e-commerce portals, driving growth through data-backed strategies and customer insights.
• ✔️ Designed and executed marketing and acquisition strategies to attract new business opportunities and improve brand visibility.
• ✔️ Managed B2B and B2C communications, optimizing order management, client relationships, and customer satisfaction.
• ✔️ Conducted market research and product feasibility studies to identify emerging trends and new product lines.
• ✔️ Created and optimized SEO-driven product content to enhance digital presence and organic reach.
• ✔️ Sourced, negotiated, and managed vendor partnerships to streamline supply chains and reduce costs.
• ✔️ Oversaw end-to-end operations — from procurement and logistics to customer fulfillment and post-sale engagement.
• ✔️ Prepared management performance reports to track KPIs and ensure operational efficiency.
• ✔️ Implemented inventory and materials planning systems, ensuring uninterrupted business operations.
• ✔️ Conducted product quality assurance checks before dispatch to maintain brand standards.
• 𝐀𝐝𝐦𝐢𝐧
• ✔️ Supported budget planning, purchasing, and financial tracking, contributing to cost efficiency and resource optimization.
• ✔️ Coordinated office administration, facilities, and procurement, ensuring smooth day-to-day operations.
• ✔️ Developed and implemented administrative policies and process improvements to boost productivity and compliance.

May 2012 – May 2013 · 1 yr · New Delhi Area, India

• 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁
• ✔️ Conducted in-depth competitive and market analysis to benchmark product functionality and user experience.
• ✔️ Collaborated with cross-functional teams to plan and enhance website UI/UX, ensuring seamless customer journeys.
• ✔️ Proposed and implemented new dashboard features and functionality upgrades, improving overall usability and engagement.
• ✔️ Partnered with design and development teams to create visually engaging, user-centric product imagery and assets.
• 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴
• ✔️ Led operations across three e-commerce portals, driving growth through data-backed strategies and customer insights.
• ✔️ Designed and executed marketing and acquisition strategies to attract new business opportunities and improve brand visibility.
• ✔️ Managed B2B and B2C communications, optimizing order management, client relationships, and customer satisfaction.
• ✔️ Conducted market research and product feasibility studies to identify emerging trends and new product lines.
• ✔️ Created and optimized SEO-driven product content to enhance digital presence and organic reach.
• ✔️ Sourced, negotiated, and managed vendor partnerships to streamline supply chains and reduce costs.
• ✔️ Oversaw end-to-end operations — from procurement and logistics to customer fulfillment and post-sale engagement.
• ✔️ Prepared management performance reports to track KPIs and ensure operational efficiency.
• ✔️ Implemented inventory and materials planning systems, ensuring uninterrupted business operations.
• ✔️ Conducted product quality assurance checks before dispatch to maintain brand standards.
• 𝐀𝐝𝐦𝐢𝐧
• ✔️ Supported budget planning, purchasing, and financial tracking, contributing to cost efficiency and resource optimization.
• ✔️ Coordinated office administration, facilities, and procurement, ensuring smooth day-to-day operations.
• ✔️ Developed and implemented administrative policies and process improvements to boost productivity and compliance.