Jatin Garg

Product Manager

North Delhi, Delhi, India5 yrs experience
AI EnabledAI ML Practitioner

Key Highlights

  • Launched India's first GenAI-based lab diagnostics assistant.
  • Scaled Diagnostics product to over 300,000 daily users.
  • Managed a $19.6M social media product for 82 enterprise clients.
Stackforce AI infers this person is a Healthcare AI Product Manager with extensive experience in B2B SaaS.

Contact

Skills

Core Skills

Ai Product ManagementProduct StrategyProduct ManagementGrowth StrategiesStakeholder ManagementProduct Design

Other Skills

AIAI ChatbotsAI Lab Report BotAI Retention Care BuddyAPI DevelopmentAgile EnvironmentAgile MethodologiesAnalyticsApplication Programming Interfaces (API)B2CBenchmarkingBusiness InsightsBusiness MetricsBusiness ModelingBusiness Planning

About

🔹 Senior AI Product Manager | Head of AI @ PharmEasy | Generative AI | Swasth AI | LLMs, RAG | HealthTech Leader | Ex-Sprinklr | NSIT Delhi I’m a data-driven, execution-focused AI Product Leader, currently heading the AI and Diagnostics product charter at PharmEasy, India’s largest digital healthcare platform. I specialize in building impactful products at the intersection of AI, healthcare, and user experience — applying LLMs, RAG, and automation to solve complex, real-world problems at scale. 🚀 Recent Impact at PharmEasy: Launched Swasth.AI – India’s first GenAI-based lab diagnostics assistant, achieving ₹8L/month NMV growth, 90% NPS, and 97% report interpretation accuracy. Delivered ₹30L/month incremental revenue through AI Chatbots, Recommendations, and LLM tools. Scaled Diagnostics product to serve 3L+ daily users and 80K+ monthly orders, contributing to a 35% business growth. Increased platform EBITDA from ₹10Cr to ₹14.2Cr, boosting AOV by ₹250 and conversion by 1.2 pts. Built logic-driven search improving UX and adding ₹1.3Cr NMV/month; reorder AI grew NMV by ₹60L/month. Led SEO efforts, growing daily orders from 1,900 to 2,200 and monthly users from 45K to 60K in 5 months. 💼 Previously at Sprinklr (B2B SaaS, AI Content Platform): Owned a $19.6M social media product for 82 enterprise clients (Microsoft, Google, Amazon, HDFC, etc.) with 92K+ users. Led a team of 22 across UI, backend, QA, and product analysts. Introduced AI features to recommend high-performing social content, helping brands publish more personalized and engaging posts. Developed a $256K GTM pipeline, converting 12/20 major brands in influencer marketing. Integrated 5 messaging channels for 300 clients, increasing adoption by 12%. 🎓 Education & Recognition: B.E., NSIT Delhi (2021) Top-ranked GSoC Product Idea, acknowledged by Head of AI+ at WorldQuant 3rd out of 50+ teams at DTU Hackathon | Ex-Placement Coordinator @ NSIT 🧠 Known for: Product ownership across 0→1 and 1→N Expertise in LLMs, RAG, Prompt Engineering Customer-centric mindset, backed by data and experimentation Passion for building AI-first products that scale and make a difference 📬 Let’s connect if you’re hiring or collaborating on: AI Product Management (LLMs, Chatbots, RAG) Healthcare AI or Digital Health Scalable B2C or B2B AI product leadership

Experience

5 yrs
Total Experience
2 yrs 10 mos
Average Tenure
2 yrs 2 mos
Current Experience

Pharmeasy

2 roles

Senior AI Product Manager

Promoted

Apr 2025 – Present · 1 yr 2 mos · Bengaluru, Karnataka, India

AI Product ManagementDiagnosticsGenerative AIHealthTechLLMsRAG+1

Product Manager

Apr 2024 – May 2025 · 1 yr 1 mo · Bengaluru, Karnataka, India

  • Innovative product manager focused on enhancing healthcare through AI technology.
  • Created India’s First AI Lab Report Bot: Streamlined the post-lab report experience for users.
  • Developed Health Records Unification Model: Integrated diverse health data for a holistic user view.
  • User Acquisition Initiatives: Driving strategies to attract new users and build traction.
  • Building AI Retention Care Buddy: Developing an AI companion for improved patient engagement.
  • SEO and Traffic Enhancements
AI Lab Report BotHealth Records UnificationUser AcquisitionAI Retention Care BuddyProduct ManagementProduct Strategy

Sprinklr

Product Manager

Jun 2021 – Apr 2024 · 2 yrs 10 mos · Gurugram, Haryana, India · Hybrid

  • ï‚· Managed a volume of $19.6 Million, overseeing a social media management platform
  • catering to 82 B2B companies and 92K+ users
  • ï‚· Directed stakeholder management for 8 UI and Backend Developers, 7 Quality
  • analysts, and a team of 7 Product and Senior Product analysts
  • ï‚· Led 4 Definition Partnerships, providing essential support to clients in creating
  • customized suite solutions for their users
  • ï‚· Engineered an end-to-end solution benefiting influencers, brands, and marketing
  • agencies, involving the mapping of 3 user flow journeys and 6 wireframes from 2
  • perspectives
  • ï‚· Integrated 5 major messaging channels to track unified customer experiences
  • across 300 B2B clients, resulting in a notable 12% increase in adoption rate
  • ï‚· Conceptualized a product roadmap using customer forecasting techniques and
  • formulated a sales strategy, estimating a $50 Million addressable CXM market
  • ï‚· Recognized as the youngest analyst to present specialized growth strategies in the
  • influencer marketing space to senior leadership, contributing across 7 B2B product
  • suites
Social Media ManagementStakeholder ManagementProduct RoadmapCustomer ForecastingProduct Management

Tickle - a fun app to find friends n dates.

Software Developer Internship

May 2020 – Jul 2020 · 2 mos · Sunnyvale, California, United States

  • ï‚· Led frontend development of the website, refining skills in JavaScript, HTML, and
  • CSS via Pluralsight courses
  • ï‚· Pioneered a captivating feather animation using continuous interval screen refresh
  • and JavaScript, enhancing the visual appeal of the project
Frontend DevelopmentJavaScriptHTMLCSS

Vichaar

Entrepreneur At Residence

May 2020 – Jun 2020 · 1 mo · Delhi, India

  • ï‚· Served as a catalyst for 20 startup concepts, contributing to the development and
  • refinement of the top 8 ideas. Facilitated the identification and cultivation of the
  • leading idea, providing essential support and guidance
  • ï‚· Actively engaged in marketing the product to the target audience, particularly young
  • entrepreneurial minds and startup enthusiasts

Redfort harley davidson

Marketing and Service Intern

Dec 2018 – Jan 2019 · 1 mo · New Delhi Area, India

  • ï‚· Successfully implemented women-inclusive campaigns, initially in one location and
  • subsequently across NCR, resulting in a 100% increase in motorbike sales among
  • women
  • ï‚· Conducted a comprehensive analysis of Harley Davidson's current customer
  • demographics, identifying and targeting the potential female customer base to drive
  • enhanced market penetration

Qh talbros ltd.

Data Analyst

Jun 2018 – Aug 2018 · 2 mos · Gurgaon, India

  • QH Talbros is not just a manufacturing firm, it's a powerhouse of innovation and excellence that has earned a reputation for being a leading supplier of steering, suspension, and tie rod assemblies to some of the biggest companies in the world. Working with a team of engineers at QH Talbros was an experience that taught me everything I needed to know about the intricacies of product manufacturing.
  • From raw material selection to the final product, I was involved in every step of the process. This gave me a deep understanding of how the supply chain works and how products are manufactured to meet the highest standards of quality.
  • During my time at QH Talbros, I was also introduced to the IT team responsible for managing the supply chain within the factory. This gave me an in-depth understanding of how a modern manufacturing facility operates and how technology is used to optimize production and improve efficiency.
  • But my time at QH Talbros was not just about theory. I was also introduced to CNC coding and given the opportunity to operate one of these state-of-the-art machines. This allowed me to put my knowledge into practice and manufacture a ball suspension joint head using the CNC machine.
  • Overall, my experience at QH Talbros was nothing short of amazing. Being a part of a team that is committed to excellence and innovation was truly inspiring, and I am proud to have been a part of such an amazing organization. If you're looking for someone with a deep understanding of product manufacturing and supply chain management, look no further. Connect with me today to see how I can help take your business to the next level.

Education

Netaji Subhas Institute of Technology

Bachelor of Engineering - BE — MPAE

Jan 2017 – Jan 2021

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