Jebakumar Swvigaradoss

Product Engineer

Hyderabad, Telangana, India31 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Generative AI and product innovation.
Proven track record in leading high-performance engineering teams.
Strong communicator and thought leader in technology.

Stackforce AI infers this person is a SaaS expert with a strong focus on AI-driven product development.

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Skills

Core Skills

Technical LeadershipInnovationProduct ManagementEngineering Experience

Other Skills

Generative AIAgentic AILarge Language Models (LLM)Process OptimizationPrompt Authoring ToolKnowledge graphProduct DevelopmentData AnalyticsBIDatabasesText MiningSentiment AnalysisHigh performance product teamsCommunicationThought leadership

About

A technical leader, an architect, a strategist and a forward thinker with a passion for solving real life problems and pain points by creating new technology Products or solutions with core strengths around building engineering excellence, product management and problem solving. He is a Techie at heart who follows latest technology trends that helps him make right choices for things he and his teams are working on. He believes in building and shipping products with the right experience for the right persona at the right time. Specialties: Product Development, Data Analytics, BI, Databases, Text Mining, Sentiment Analysis and creating high performance product teams with engineering excellence. Core Strengths Communication and Thought leadership Product Management and Engineering Experience Creative, Passionate and Enthusiastic

Experience

31 yrs 8 mos

Total Experience

3 yrs 6 mos

Average Tenure

8 yrs 5 mos

Current Experience

Servicenow

3 roles

Distinguished Platform Engineer

Sep 2024 – Present · 1 yr 9 mos · On-site

Exploring the frontiers of technology especially AI , GenAI and Agentic AI, creating Proof of concepts, Point of views , creating strategy and exploring use of technologies for the company.

Generative AIAgentic AILarge Language Models (LLM)Technical LeadershipInnovation

Senior Director

Promoted

Mar 2021 – Mar 2025 · 4 yrs · On-site

As part of Advanced Technology group, head engineering for GenAI related products and tools. Lead engineering teams to build Labelling Framework - tool to generate/help generate labels for various Gen AI and non GenAI scenarios, Process Optimization, Discovery of automation and improvement opportunities in an enterprise, Prompt Authoring Tool and Knowledge graph+Gen AI. Helping out various teams to experiment with their use cases. One of my engineering teams was instrumental in developing a product for Trust to detect Hallucination, Toxicity, offensiveness, Prompt Injection etc., Encourages teams to research and build POCs for CodeAssist (Generate code from text instructions), Code explainability & Test Assist (Produce Test code from text instructions) apart from exploring other ideas for the products.
Previous to that as part of ITSM team had an opportunity to lead the engineering team for more products in the portfolio such as Benchmarks, Surveys and Assessments etc.,apart from exploring new and great ideas for the future , driving innovations not just for the product but also to cultivate the culture of innovation across IDC.

Generative AIAgentic AILarge Language Models (LLM)Process OptimizationPrompt Authoring ToolKnowledge graph+2

Director

Jan 2018 – Mar 2021 · 3 yrs 2 mos · On-site

As part of ITSM team, Owned Engineering of Products such as Service Catalog and VA Topics (Chatbot for ITSM) and Innovated on various ideas, created POCs and shipped products such as Dynamic Translation, Localization Framework and Language Detection Service.

Adp

Senior Director

Nov 2013 – Jan 2018 · 4 yrs 2 mos · Hyderabad Area, India

Build and lead a team of 100+ people , multiple products taking care of engineering, product management and innovating to find better and efficient ways of doing things by building smooth process and a high performance engineering team. Proposed efficient and better way to engineer and design products and solutions with better usability in mind.

Microsoft

3 roles

Senior Program Manager

Promoted

Jul 2009 – Nov 2013 · 4 yrs 4 mos · Hyderabad Area, India

As part of Microsoft Dynamics CRM product team, drove Social CRM initiative to automatically predict sentiment of social posts and required action to be taken namely to forward the post to a CSR vs Marketing. Apart from this took care of enhancing care of Case Management, Dashboard and Skype and Integration with Dynamics CRM and other features.
Also ran cross group collaboration with lot of different Business Units within Microsoft namely Product Development, IT, Services, Sales and Marketing and Microsoft Research to help partners build better solutions with Microsoft products.

Senior Program Manager

Nov 2007 – Mar 2009 · 1 yr 4 mos

As part of the Incubation team in Books and Academic (part of Bing Search) team, created a incubation framework to "Fail fast and succeed faster" to ideate, execute, prove the concept and move forward accordingly. Involved in prototyping ideas around User driven search, automatic fixing of drivers on end user computers using search and many more...
Drove the Product management piece for Repository pat of SQL Server Modelling(Oslo) which was to enable users to model anything in the world using M a programming language and some tools that would convert real life models to logical and physical models with no coding effort.

Group Program manager

May 2005 – Nov 2007 · 2 yrs 6 mos

Lead the engineering team for few features of WinFS (next generation file System after NTFS) called Type Browser and also to enable other features using Windows NameSpace extension.
Lead the Product Management team in India for shipping the next version of SQL Server Compact and SQL Server Management Studio for SQL Server 2008.

Camo software

CTO

Jun 2003 – Mar 2005 · 1 yr 9 mos · Bangalore

Responsible for Engineering, Sales and Marketing and Operations in India shipped new versions of Unscrambler a multi variate data analysis product for researchers and scientists, Online Predictor , Classifier and Product Optimizer.

Cymbal corporation

Senior Architect

Aug 2002 – Jun 2003 · 10 mos · Maidenhead UK

Shipped multiple mobile products for the world's first 3G network , includes apps on Lifestyle, movies, sports, news etc., leading a team of engineers to ship these mobile products at Hutch.

Robertson stephens

Associate

Jan 2000 – Jan 2002 · 2 yrs · San Francisco Bay Area

As a technical lead for the team built and enhanced Front end and Middleware solutions to connect with ECNs, exchanges. Took care of the solutions for convertible bonds desk.

Silverline industries

Senior Systems Analyst

Jan 1995 – Jan 2000 · 5 yrs · Chennai, Barbados and London

As a consultant at JPMorgan, was involved in the development of solutions for the Equity Derivatives Group that involved systems for Options, Futures and Swaps (OTC Products). Was responsible for building an event engine that would take real time pricing of equities and calculate "In the money", "Out of Money" for Options in real time. Was also responsible to enhance the Messaging layer.
Had an opportunity to be the subject matter expert for Netcon a networking product and also to propose database solutions for customers using Informix.

Bhargav computer consultants

Software Engineer

Sep 1993 – Mar 1995 · 1 yr 6 mos · Chennai

Built a Hospital Management System by building an emulator to replace the need for real time machine interactions.
Built Recruitment Management System leading a team of part time developers.
Built applications for the world's first Mobile computer using At&T chip called Hobbit.