Jul 2016 – Jun 2018 · 1 yr 11 mos · Gurgaon, India

• Business/Department Objectives:
• Creating a learning environment
• Partnership with Business
• Execute best in class learning interventions
• Build learning expertise
• Core Responsibilities:
• Responsible for needs analysis, solution design and delivery of the interventions in line with the business requirements
• Partner with HRGs on individual needs identification, program nomination, attendance and effectiveness of the programs
• Strong linkage to the regional client coverage teams for functional programs
• Partner L&D Program trainers to leverage available solutions
• Coordinate with L&D Operations for delivery of the interventions and manage cost
• Key Responsibilities:
• Managed, tracked and evaluated effectiveness of learning programs on Key Performance Indicators.
• Managed vendor and stakeholder relationships for support on trainings on trending technologies.
• Designing and expanding training and development programs based on the needs of the organization and the individual.
• Map out training plans, design and develop training programs (outsourced or in-house)
• Handling International Project “SKILL DEVELOPMENT PROGRAM – IT, ITIL & ITES SKILL DEVELOPMENT AND FOUNDATION (BANGLADESH GOVERNMENT)
• Interaction with trainers to develop and standardize the training contents as per need of all business lines.
• Creation and updating of all training collaterals - Training Manuals, Update Trackers, Learning Paths, Assessment Banks, Training Simulators and Standard Operating Procedures, in conjunction with client
• Vendor management.
• Learning Management System (Corner Stone & Success Factor) - Training Reports, Calendar Upload, and Tracking Registrations, Collating Feedback of training sessions.

Jan 2015 – Jul 2016 · 1 yr 6 mos · Gurgaon

• Key Responsibilities:
• Identifying the right candidate and lining up for the next round of interviews as per
• the client’s requirement.
• Conveying the client requirements to the team with regards to the process.
• Searching & calling job applicants.
• Assessing candidates based on their Personality, Communication skills, Knowledge content &
• Experience.
• Preparation of job description containing candidate profile includes competency.
• Conducting team briefings
• Attaining daily, weekly and monthly targets specified by the process.
• Providing the feedback to the process officers at the end of the day.

Jun 2013 – Sep 2014 · 1 yr 3 mos · Coimbatore Area, India

• Recruitment:
• Preparing job description as per the requirement and job posting on various job portals.
• Sourcing & screening of candidates through Job Portals, Mail Blasting, professional sites, networking, head hunting, Employee References and Data Bank.
• Review job descriptions for all positions at regular intervals and update them in consultation with the respective departments. Sourcing profiles and relevant candidate and scheduling interviews.
• Taking preliminary interview to check candidate suitability, Negotiating compensation and closing the role.
• Responsible for coordinating and scheduling final round with the senior management.
• Induction & Training:
• Responsible for the orientation & induction of new joinees. Responsible for completion of Joining Formalities and introduce the new joinee to HR
• Administration Work:
• Keeping attendance & leaves records. Maintaining master database, MIS &personal file of each employee and regularly updating them. Ensuring that the candidate has submitted all relevant post joining documents and the same filed in employees personnel file. Prepare offer HR letters (Joining, Appointment and confirmation) as per the company policy and timelines. Prepare certificates (Experience, Relieving, All Dues Clear etc) as per the requirement of employees in consultation with the management. Issuing warning letter, Termination letter etc.
• Employee Engagement:
• Communicating with the employees on a regular basis and responsible for handling and resolving employees grievances. Wrote employee manual covering issues including disciplinary procedures, code of conduct and benefits information fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
• Policy & Procedures:
• Setting up all HR policies like promotions, holiday calendar, reimbursements, increment criteria, travelling allowance etc.
• Organizing festival parties, tour, gifts, games etc.